WEEK 2 TEAM PAPER !ST PART! NEED ITHE INTEGRATION PART COMPLETED!!! MUST FLOW WITH WITH THE ATTACH FILES! ((ALL ORIGANAL WORK)) ((NO EXCEPTIONS))

Business Case for Investment Outline

Team D

Alejandor Vasquez, John Ricks, Ryan Shelton, Tyrone Fields, Wendell Collymore

CMGT/445

August 21, 2014

Gloria De Leon

Introduction

In todays economy where families are trying to save in every way possible when it comes to shopping for food, Kudler Fine Foods needed a way to compete with other big chain grocery stores to retain there customer base while at the same time saving the loyal customer as much money as possible. With some research and investigating Kudler fine Foods became interested in creating a “Frequent Shopper Program.” By Kudler Fine Foods creating a “Frequent Shopper Program”, they will be able to award there loyal customers with loyalty points and provide them with certain discounts and certain prizes redeemable at the store for reaching a certain statues on there Frequent Shopper Program. All though rewarding customers by having them inrow in the Frequent Shopper Program and rewarding them with Loyalty points when shopping at any of the Kudler Fine Food locations greatly benefits the customers but it will also benefits the venders selling at store and also Kudler Fine Foods by being able to keep track on a computer base operating system that tracks what items are the biggest seller. The biggest priority for Kudler Fine Foods will be to keep there current customers and to gain new ones with this Frequent Shopper Program there going to start.

Prototyping environments and processes

Testing design to include procedures and standards

The design will be testing all procedures and standards that will need to be implemented. This will include all software applications that will have to be created or designed to be incorporated into the main CRM system or equivalent to. Testing this software will come more alterations to coding further securing or maintaining the flow of the system and follow the business standards. Software standards. (1989). These provide the framework from which the software evolves. Design standards specify the form and content of the design product. They provide rules and methods for translating the software requirements into the software design and for representing it in the design documentation. Standards and procedures establish the prescribed methods for developing software; the role is to ensure their existence and adequacy. Proper documentation of standards and procedures is necessary since the activities of process monitoring, product evaluation and auditing rely upon definitions to measure project compliance.

In addressing the information security procedures and standards for the development of the rewards program for Kudler Foods, the process known as System Development Life Cycle (SDLC) is seen as the most effective approach to identify components needed for security roles and responsibilities. The Kudler Food's approach to implementing SDLC throughout the system developmental controls should focus on a variety of goals and strategies. According to the National Institute of Standards and Technology, the multistep process of SDLC, starts with initiation, analysis, design, and implementation, maintenance and disposal will require security activities associated with each step (Kissel, et al., 2008). Code standards specify the language in which the code is to be written and define any restrictions on use of language features. They define legal language structures, style conventions, rules for data structures and interfaces, and internal code documentation.

Sources of accessibility

The main interface our customers will use to check on their rewards, and to book stays will be through the use of their cell phone. Therefore, we will ensure that we have a robust and efficient web server that can process the universal mobile interface (UMI). Although the UMI will be the most used interface for our consumers, we must not neglect our traditional desktop or laptop customers as well. According to Strom (2010), “The computer screen size, image and sound quality is well suited for large, multi-sensory, brand communications, while keyboard and mouse facilitate more extensive search, comparison and evaluation of information for purchasing decisions”. To that end, we will have to accommodate legacy users with the new mobile and tablet generation. The UMI is also the medium that customers who provision tablets can use to navigate our website.

Lastly, we will have customers who do not use mobile, laptop, desktop, or tablets. For these valued customers, we will have to provision a call center. To keep resource use down and bottom line up, there will have to be hours of operation, so it will not be 24 hours seven days a week. The customer service representatives will use the same mediums for accessibility as the customers who chose to not call the center and use the technology at their fingertips.

Integration

Conclusion

References

Kissel, R., Stine, K., Scholl, M., Rossman, H., Fahlsing, J., & Gulick, J. (2008). National Instititute of Standards and Technology - Information Security. Gathersburg, MD: National Institute of Standards and Technology Computer Security Division.

Software standards. (1989). IEEE Software, 6(2), 84.

doi:http://dx.doi.org/10.1109/MS.1989.10013

Strom, R. (2010). WordPress.com. Universal Mobile Interface. Retrieved from:

http://universalmobileinterface.wordpress.com/