Groups, Teams, and Conflict Assignment - NEEDED TODAY!!!

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Riordan Manufacturing

Performance Review

Employee Name: Phan Trinh Job Title: CAM Support Specialist Department: Information Technology Review Period Start: 6/26/2003 Review Period End: 6/25/2004 Last Review Date: 6/25/2003 Reviewer Name: Dirk Kort Reviewer Title: Manager, IT Services PERFORMANCE ELEMENTS Job Knowledge Exceeds job requirements Phan demonstrates a high level of competency in the skills and knowledge required. He learns and applies new skills quickly. He does an excellent job of keeping himself updated about current developments in his field and he needs a minimal amount of supervision to fulfill his responsibilities. Phan displays a better than usual understanding of the interrelationship between his job and the jobs of others. He effectively uses the resources and tools available to him. Quality Meets job requirements Phan displays a strong dedication and commitment to excellence. He consistently and carefully monitors his work to ensure its quality. The work he produces meets standards for accuracy and completeness. Phan looks for ways to improve quality and he applies the feedback he receives to improve his performance. Quantity Meets job requirements Phan usually produces more work than expected and he demonstrates a strong commitment to increasing productivity. He completes his work in a timely manner and meets most deadlines. Phan works at the pace expected for the position and he achieves most of his established goals. Cooperation Meets job requirements Phan displays an upbeat, positive outlook and pleasant manner under even the most trying circumstances. He is particularly successful at establishing and maintaining good relationships. He exhibits a high degree of tact and consideration in his relations with others. Phan assists and supports his co-workers. He works cooperatively in group situations and he takes responsibility to help resolve conflicts. Problem Solving Exceeds job requirements Phan identifies the existence of problems quickly. He is skilled at gathering and analyzing information from multiple sources. He addresses problem solving situations by analyzing options and developing several alternative solutions. Phan resolves or minimizes problems by addressing them in their early stages. He participates well in group problem solving situations.

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Dependability Meets job requirements Phan responds promptly and reliably to requests for service and assistance. He assumes full responsibility for his own actions and outcomes. His dedication to the job often exceeds normal expectations. He is usually very punctual and he makes an effort to schedule time off in advance. He has little difficulty following instructions and responding to management directions. He generally keeps his commitments without delay or follow up. SUMMARY Overall Rating: Meets job requirements This review reflects that Phan has become an outstanding performer in certain areas of his job. While he always made solid contributions, his recent strides show great progress and effort on his part. PLANS FOR IMPROVEMENT Phan made great progress in learning more about the production processes in Pontiac. He is continuing to work on his understanding in this area, with Bernard's help. EMPLOYEE COMMENTS Employee Acknowledgment I have reviewed this document and discussed the contents with my manager. My signature means that I have been advised of my performance status and does not necessarily imply that I agree with the evaluation. I appreciate Dirk's ongoing support. Phan Trinh / June 2004 Employee Signature/Date REVIEWER COMMENTS We had an excellent conversation. Dirk Kort / June 2004 Reviewer Signature/Date