Groups, Teams, and Conflict Assignment - NEEDED TODAY!!!

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Riordan Manufacturing

Performance Review

Employee Name: John Rawlings Job Title: Warranty Service Technician Department: Pontiac Production Review Period Start: 5/16/2003 Review Period End: 5/15/2004 Last Review Date: 5/15/2002 Reviewer Name: Bernard Nykamp Reviewer Title: Assistant Plant Manager PERFORMANCE COMPETENCIES Attendance & Punctuality Meets job requirements Before John takes time off, he gives advance notice whenever possible. He usually begins work on time and his attendance record meets guidelines. When late or absent, John generally makes sure that his responsibilities are covered. He is normally on time for meetings and appointments. Cooperation Meets job requirements John usually establishes and maintains good working relationships. He exhibits tact and consideration in his relations with others. His outlook is generally positive and his manner is pleasant. He assists and supports his co-workers. John works cooperatively in group situations and he takes responsibility to help resolve conflicts. Job Knowledge Meets job requirements John demonstrates competency in the skills and knowledge required. He learns and applies new skills within the expected time period. He is knowledgeable about current developments in his field and he works within the normal scope of supervision. John displays a good understanding of how his job relates to other jobs. He effectively uses the resources and tools available to him. Judgment Meets job requirements John makes confident decisions in most areas of his job. His decisions are generally accurate and sound. He can usually support and explain the reasoning for his decisions. In most matters, he includes the appropriate people in the decision making process. His decisions are made in a timely manner. Problem Solving Meets job requirements John identifies most problem situations within appropriate time frames. His information gathering and analysis meet the requirements of his position. Most of the time, he develops several alternative solutions to problems. He usually resolves or minimizes most problems before they grow into larger issues and he participates well in group problem solving situations. Quality Meets job requirements The work John produces meets standards for accuracy and completeness. He regularly displays his commitment to excellence and he looks for ways to improve quality. John applies the

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feedback he receives to improve his performance and he monitors his work to meet quality standards. Safety & Security Meets job requirements John routinely observes safety and security procedures. When faced with situations not covered by normal guidelines, he usually arrives at an appropriate action. He properly uses equipment and materials. John has observed and reported potentially unsafe conditions. SUMMARY Overall Rating: Meets job requirements John did not receive a performance review last year. At the time, Bill Johnson had left the organization and a new plant manager had not yet been named. Overall, John's performance has been good during this review period. While he continues to perform better in some areas than others, he meets expectations for all his responsibilities. DEVELOPMENT PLANS John proposed that he attend a workshop on warranty processes at the annual plastics conference. I think this is an excellent idea and support sending him to this meeting. EMPLOYEE COMMENTS Employee Acknowledgment I have reviewed this document and discussed the contents with my manager. My signature means that I have been advised of my performance status and does not necessarily imply that I agree with the evaluation. It's nice to have a supervisor (and a review) this year. John Rawlings / May 2004 Employee Signature/Date REVIEWER COMMENTS Interesting discussion. Bernard Nykamp / May 2004 Reviewer Signature/Date