Groups, Teams, and Conflict Assignment - NEEDED TODAY!!!

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Riordan Manufacturing

Performance Review

Employee Name: Dirk Kort Job Title: Manager, IT Services Department: Information Technology Review Period Start: 1/16/2003 Review Period End: 1/15/2004 Last Review Date: 1/15/2003 Reviewer Name: Maria Trinh Reviewer Title: Chief Information Officer CURRENT GOALS Manage IT Department Effectively Meets job requirements Description: Dirk is responsible for managing the IT department at the Pontiac, Michigan location. Measurement: Within budget. No service interruptions. Results: Dirk's department continued to perform appropriately. PERFORMANCE ELEMENTS Managing People Meets job requirements Dirk makes every effort to make himself accessible to his subordinates and he provides consistent, valuable performance feedback. He provides clear direction and is usually able to gain compliance from others. Dirk includes subordinates in most planning and he takes responsibility for his subordinates' activities. He works with his subordinates to develop their skills. Leadership Meets job requirements Dirk exhibits an appropriate level of confidence in himself as well as in others. He inspires the respect and trust of others through his actions. He reacts well in pressure situations and when action is needed, Dirk shows the ability to assume a leadership role. He influences others to perform better. Communications Meets job requirements When communicating, Dirk is very good at selecting and using the most effective methods. He displays effective verbal communications skills and his written communications skills meet the requirements of his position. Dirk listens and comprehends well. He keeps others adequately informed. Dirk created a department newsletter this year for his department to help keep all employees up-to-date on what is happening in the company. It was well-received by his staff, and has been copied by the IT manager in Georgia as well. Problem Solving Meets job requirements Dirk identifies most problem situations within appropriate time frames. His information gathering and analysis meet the requirements of his position. Most of the time, he develops several

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alternative solutions to problems. He usually resolves or minimizes most problems before they grow into larger issues and he participates well in group problem solving situations. Initiative Meets job requirements On his own initiative, Dirk frequently undertakes self-development activities. He often seeks out additional responsibilities beyond the normal scope of his job. He volunteers to help others and he exercises a reasonable degree of risk taking in the performance of his work. Dirk looks for and takes advantage of opportunities. He usually indicates when he needs help. Adaptability Meets job requirements When a different approach or method is needed, Dirk adjusts his style of working to fit most situations. He usually adapts well to changes in his job or his work environment. He normally is able to manage competing demands on his time and he generally accepts criticism and feedback well. Planning & Organization Meets job requirements Dirk generally plans and prioritizes well. He plans and organizes his time efficiently and he plans ahead for additional resources. Dirk usually integrates changes smoothly into existing plans. He sets measurable, realistic goals and objectives for himself. He works in an organized manner. Judgment Meets job requirements Dirk makes confident decisions in most areas of his job. His decisions are generally accurate and sound. He can usually support and explain the reasoning for his decisions. In most matters, he includes the appropriate people in the decision making process. His decisions are made in a timely manner. Innovation Meets job requirements Dirk displays creativity and original thinking in his work. He is usually resourceful when faced with unexpected challenges and he contributes usable suggestions for improving work. Dirk has developed innovative approaches and ideas. Cost Consciousness Meets job requirements Dirk normally works within his approved budget and he pays attention to conserving organizational resources. He has developed and implemented a number of cost saving measures. Dirk contributes positively to the organization's profits and revenues. SUMMARY Overall Rating: Meets job requirements As in the past, Dirk continues to make significant contributions to the organization through his fine performance. PLANS FOR IMPROVEMENT Share your successful methods for keeping in touch with employees who are off-site or working different shifts in order to help others improve their abilities in this area. Use your ability to give constructive feedback to help others improve their skills in this area. Work with them to clearly describe the performance-related behavior or results, its impact, and suggestions for improvement. Encourage them to listen to the other's point of view.

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Use your strength in choosing the appropriate approach to help others prepare for important meetings, conversations, and presentations. Act as a sounding board for their thought processes. Provide feedback and coaching to improve their performance. FUTURE GOALS Manage IT Department Effectively Description: Dirk is responsible for managing the IT department at the Pontiac, Michigan location. Measurement: Within budget. No service interruptions. EMPLOYEE COMMENTS Employee Acknowledgment I have reviewed this document and discussed the contents with my manager. My signature means that I have been advised of my performance status and does not necessarily imply that I agree with the evaluation. I am pleased with my review. I find myself wondering what is next. There don’t seem to be a lot of opportunities for advancement in this company, especially here in Pontiac. Will I be able to make more money in the next few years, or have additional responsibilities? If not, I may need to consider moving into a different company. Dirk Kort /January 2004 Employee Signature/Date REVIEWER COMMENTS Dirk and I had a very honest and frank conversation. I am concerned that he is beginning to outgrow the Pontiac organization, and I am not sure how to address that, since he has a desire to stay in Pontiac. Maria Trinh / January 2004 Reviewer Signature/Date