For ariannna Rimes-Mdule 4

Module 4 - Background

Strategy Mapping & the Learning and Growth Perspective

Required Reading

Review:

MacKay, A., (2004) A practitioners guide to the balanced scorecard: A practitioners’ report based on: Shareholder and stakeholder approaches to strategic performance measurement using the balanced scorecard. Chartered Institute of Management Accountants. Retrieved from: http://www.cimaglobal.com/Documents/Thought_ leadership_docs/tech_resrep_a_practitioners_ HYPERLINK "http://www.cimaglobal.com/Documents/Thought_leadership_docs/tech_resrep_a_practitioners_guide_to_the_balanced_scorecard_2005.pdf" \t "_blank" guide_to_the_balanced_scorecard_2005.pd

Review Chapters 1-6 and read section 7.2 of:

Murby, L., Gould, S., (2005). Effective Performance Management with the Balanced Scorecard: Technical Report. Chartered Institute of Management Accountants. Retrieved from: http://www.cimaglobal.com/Documents/ImportedDocuments/Tech_rept_Effective_Performance_Mgt_with_Balanced_Scd_July_2005.pdf

Read the following:

Armitage, H., Scholey, C., (2006). Using strategy maps to drive performance. Society of Mgt. Accountants of Canada. Retrieved from: http://www.cimaglobal.com/documents/importeddocuments/tech_mag_strategy_mapping_march07.pdf

Also take a look at the following web page and download the Strategy Map in a word document. This is a real simple example that will assist you in your strategy mapping discussions

National Institute of Standards & Technology [NIST]., (2012). Baldrige Program Strategy Map. Retrieved from: http://www.nist.gov/baldrige/about/strategy_map.cfm

This web article will be helpful for focusing your SLP.

Niven, P. (N.D.) Learning and growth perspective. EPM Review. Retrieved from http://www.epmreview.com/resources/articles/item/87-learning-and-growth-perspective.html

Optional Reading

Sharma, P. (N.D.) BSC – learning and growth. Retrieved May 17, 2010, from http://www.scribd.com/doc/5032774/Balanced-Scorecardlearning-and-growth