new assignment

For this assignment you will discuss the following two questions. Remember to follow APA format and reference as necessary.

Question 1:A major hotel chain wants to compare its hotels to other competitors on the following attributes: convenience of location, friendly personnel, value for money, good housekeeping services, and prompt check out procedures.

Help the hotel chain rate its hotels by designing the following:

a. A Likert scale

b. A semantic differential scale

c. A graphic rating scale

 

Question 2:

The purchases of coffee made at a coffee kiosk in the lobby of than office buildign over a 13 week period were as follows:

Week 1: 87

Week 2: 81

Week 3: 75

Week 4: 75

Week 5: 75

Week 6: 70

Week 7: 62

Week 8: 62

Week 9: 62

Week 10: 62

Week 11: 62

Week 12: 56

Week 13: 56

Calculate the mean, median, and mode for these data

Prepare a frequency distribution for this data.

Calculate the standard deviation for this data.

How can you as a manager of this coffee kiosk use this information to improve your business?