MARKETING COMMUNICATIONS PROJEC
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Chapter Eight
Traditional Media
Channels
Chapter 8 examines traditional media, which includes broadcast media of television and radio, outdoor media, and print media of magazines and newspapers.
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Super Bowl Buzz
Super Bowl audiences over 100 million
Advertising event of the year
Ads generate online buzz
Word-of-mouth recommendations
30 second ad - $3 million
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The Super Bowl has become a showcase for new advertising with many individuals watching it just to see the new ads. The Super Bowl is watched by more than 100 million people. Ads shown on the Super Bowl generate online buzz during the game and immediately following the game. People talk to each other via cell phones, social media, and e-mail about the ads. The cost of a 30-second is now $3 million. GoDaddy.com has used the Super Bowl to build its business. Each year the company creates sexually controversial ads that are banned from the network. These ads are immediately posted on the Web, which drives traffic to their Web site. Some of the ads, or portions of the ad, or shown on news programs. The rejected ads may generate as much buzz as the ones that were shown during the game.
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Media Planning
Analysis of target market
Focus on consumer behavior
Understanding purchase process
Study media choices
Listening and viewing habit
Media planning begins with a careful analysis of the target market. It involves understanding the process they use in making purchases, the consumer behavior events that guide those choices. It involves studying the media choices the target market makes and understanding their listening and viewing habits. To match the media to the target market requires understanding the target market.
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People Involved in Media Selection
Media Buyer
Media Planner
Client
Account
Executive
Creative
Account
Planner
The media planner formulates the media program stating when and where ads will be placed. Media planners work closely with the creative staff, the account executive, account planners, and media buyers. The creative needs to know which media will be used and even the media vehicle as the ad is being prepared. The media buyer takes the media plan and purchases the actual space and time.
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Advertising Terminology
Reach
Number in target audience exposed
Typically 4-week period
Frequency
Average number of exposures
Opportunities to see (OTS)
Cumulative exposures
Placements x frequency
Gross rating points (GRPs)
Measures impact of intensity of media plan
Vehicle rating x OTS (number of insertions)
Reach represents the number of people, households, or businesses in a target audience that are exposed to a media vehicle or message schedule at least once during a specified time period, which is usually 4 weeks. Frequency is the average number of times an individual, household, or business is exposed to a particular advertisement within a specified time period, again usually within 4 weeks. Opportunities to see (OTS) refers to the cumulative exposures achieved in a given time period. A brand that places 3 ads on a television show that is televised weekly will produce 12 OTS (3 shows x 4 weeks). Gross rating points (GRPs) measure the impact or intensity of a media plan. Gross rating points are calculated by multiplying a vehicles rating by the OTS.
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Advertising Terminology
Costs
Cost per thousand (CPM)
CPM allows for cost comparisons
Ratings and Cost per Rating Point (CPRP)
Ratings measure percent of target market exposed by medium
CPRP allows for comparison across media
Cost of media buy / vehicle’s rating
Weighted CPM
Continuity
Continuous campaign
Pulsating campaign
Flighting (or discontinuous) campaign
Impressions
Gross impressions – total audience exposed to ad
Costs for media is often per one thousand (CPM), which allows for easy comparisons across vehicles and even media. Ratings measure the percent of a target market that is exposed to a medium. Cost per rating point allows for comparisons across media. It is calculated by dividing the cost of the media buy by the vehicle’s rating. An alternative is to use the weighted (or demographic) CPM, which is calculated by multiplying the cost of the media buy by 1,000, then dividing by the actual audience reached. Continuity refers to the exposure pattern or schedule used in the campaign. A continuous campaign uses media in a steady stream throughout the entire campaign. Pulsating has expenditures throughout the entire campaign, but will also have bursts when extra spending occurs. Flighting (or discontinuous) spends money on media at different times during the campaign and none at other times. Gross impressions represent the total exposures of an audience to an advertisement. If an ad was shown four times on a television show with an audience of 2 million people, then the total gross impressions would be 8 million.
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| Target Market (20 Million) | |||||||
| Cost 4-Color Full-Page Ad | Total Readership | CPM | Percent of Readers Fit Target Market | Number of Readers Fit Target Market | Rating (Reach) | Cost per Rating Point (CPRP) | |
| Glamour | $842,658 | 18,354,000 | $45.91 | 13.51% | 2,480,000 | 12.4 | $67,956 |
| National Geographic | $346,080 | 21,051,000 | $16.44 | 16.25% | 3,420,000 | 17.1 | $20,239 |
| Newsweek | $780,180 | 15,594,000 | $50.03 | 11.93% | 1,860,000 | 9.3 | $83,890 |
| People | $605,880 | 21,824,000 | $27.76 | 6.87% | 1,500,000 | 7.5 | $80,784 |
| Southern Living | $11,370 | 5,733,000 | $1.98 | 10.81% | 620,000 | 3.1 | $3,668 |
| Sports Illustrated | $965,940 | 13,583,000 | $71.11 | 12.96% | 1,760,000 | 8.8 | $109,766 |
| Time | $1,324,282 | 21,468,000 | $61.69 | 11.65% | 2,500,000 | 12.5 | $105,943 |
| Travel & Leisure | $183,216 | 2,205,000 | $83.09 | 12.70% | 280,000 | 1.4 | $130,869 |
T A B L E 8 . 1
Hypothetical Media Information
for Select Magazines
This table provides hypothetical media information for select magazines. The CPM is calculated by dividing the cost by the total readership then multiplying by 1,000. For this example, the target market consists of 20 million. The fifth column identifies the percent of the readership that fits the target market. For example, 13.51% of Glamour’s readership fits the target market of this product. The next column is the 13.51% times the total readership for Glamour, which means 2.48 million readers of Glamour fit the target audience for this product. The rating (reach) is the number of readers who fit the target market divided by the total market (20 million). For glamour the 2.48 million was divided by 20 million yielding a reach of 12.4, or 12.4%. Thus, 12.4% of the target market reads Glamour. The cost per rating point is the cost of the ad divided by the rating. For Glamour it is $842,658/12.4.
Sample Media Kit
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http://www.rachaelraymag.com/rrmag/files/legal/ EDWRR_MEDIA_KIT.pdf
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Achieving Advertising Objectives
Three-Exposure Hypothesis
Clutter, 3 exposures not enough
Selective attention and focus
Recency Theory
The three-exposure hypothesis was introduced by Herbert Krugman. The hypothesis states that it takes at least 3 exposures to an ad for it to have an affect. It also is based on the idea that advertising has intrusion value, that is viewers will pay attention to an ad even if they don’t want to. Most advertisers feel three exposures are not enough and that advertising today does not always display intrusion value. Consumers have selective attention and focus. They pay attention to only certain ads. According to recency theory, one ad exposure may be enough if the person has an interest in that product or for some other reason pays attention to the ad. Recency theory suggests advertising needs to be continuous since most of the time ads are ignored. According to recency theory, increasing exposure through adding reach is more important than adding frequency.
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Television Table 9.2
T A B L E 8 . 3
Television
Advantages
High reach
High frequency potential
Low cost per contact
Quality creative opportunities
High intrusion value
Segmentation possibilities through cable outlets
Disadvantages
Greater clutter
Channel surfing during commercials
Short amount of copy
High cost per ad
Low recall due to clutter
Television for many years had the reputation of being the glamour advertising medium. To some, TV still remains the best medium. But, its luster has faded for many products. A survey by Nielsen notes that the average consumer watches 31 hours of TV per week. This table summarizes the advantages and disadvantages of TV. It can reach a large audience at a relatively low cost per contact, but that overall cost is high for many brands. Clutter is the number one problem facing TV. Channel surfing and shifting to other media are also concerns.
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T A B L E 8 . 4
Radio
Advantages
Lower cost per spot than television
Low production cost
Music can match station’s programming
High segmentation potential
Flexibility in making new ads
Able to modify ads to fit local conditions
Intimacy (with DJs and radio personalities)
Creative opportunities with music and other sounds
Mobile: people carry radios everywhere
Disadvantages
Short exposure time
Low attention
Few chances to reach national audience
Target duplication when several stations use same format
Approximately 80% of Americans still listen to radio. Radio still reaches about 93% of Americans. Radio is especially important for smaller, local businesses. This table identifies the advantages and disadvantages of radio. Audiences can be segmented based on station format and many listeners form an attachment to DJs. The major problem is short exposure and low attention. Radio is often used as background music.
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T A B L E 8 . 5
Outdoor
Advantages
Large, spectacular ads possible
Able to select geographic areas
Accessible for local ads
Low cost per impression
Broad reach
High frequency on major commute routes
Disadvantages
Legal limitations
Short exposure time
Brief messages
Little segmentation possible
Cluttered travel routes
Outdoor media is more than just billboards. It includes signs on cabs, buses, park benches, fences of stadiums and arenas, and even a blimp flying over a major event. Advances in technology have dramatically changed outdoor advertising. This table shows the advantages and disadvantages. Outdoor has the advantage of geographic selectivity and is excellent for local ads, broad reach, and a low cost per impression. The problem is a very short lead time, especially for billboards on highways so the message has to be extremely brief.
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F I G U R E 8 . 7
Expenditures on Outdoor Advertising
Source: Adapted from “Outdoor Advertising Expenditures, 2009 January-June,” TNS Media Intelligence/CMR OAAA, September 2009.
Services and amusements are the big spenders on outdoor advertising. The next largest category is transportation, hotels, and resorts.
Services & amusements Transportation, hotels & resorts Retail Restaurants Communications Media & Advertising Insurance & real estate Financial Automotive Dealers & services Government, politics & orgs 1042.0 602.0 528.0 514.0 514.0 452.0 420.0 370.0 294.0 276.0
Expenditures in Millions
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T A B L E 8 . 6
Magazines
Advantages
High market segmentation
Targeted audience interest by magazine
High color quality
Long life
Direct response techniques
Read during leisure time
Longer attention to ads
Disadvantages
Long lead time for ads
Little flexibility
High cost
High level of clutter
Declining readership
Magazines can still be the best choice for advertising. Research indicates magazines are a strong driver of purchase intentions and visits to Web sites. Magazines work especially well when blended with other media. Magazines offer high segmentation, high quality color, and a long life span. Magazines often are kept for months and read and reread. Disadvantages are the high cost, the high level of clutter and the very little flexibility in modifying ads.
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T A B L E 8 . 7
Newspapers
Advantages
Priority for local ads
Coupons and special-response features
High credibility
Strong audience interest
Longer copy/message possible
High flexibility
Cumulative volume discounts
Disadvantages
Major clutter
Short life span
Poor quality reproduction
Limited audience
Poor buying procedures
Newspapers are still important for local businesses and providing coupons to consumers. It has a high level of credibility and strong audience interest. It is especially good for reaching older consumers. The problem with newspapers is that younger consumers do not read newspapers, instead they go online for news. There is major clutter and a very short life span. Newspapers are not kept and reread like magazines.