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Module 2 - Background

Standards of Evaluation

If you cannot locate an article in one set of databases (i.e. EBSCO), try to locate it in ProQuest.

Required Readings

California Department of Managed Care (2008). Continuity of Care. Retrieved from http://www.hmohelp.ca.gov/dmhc_consumer/br/br_continuity.aspx .

Davis, K., et al. (2006). Mirror, Mirror on the Wall: An Update on the Quality of American Health Care Through the Patient's Lens . The Commonwealth Fund. Retrieved from http://www.commonwealthfund.org/Publications/Fund-Reports/2006/Apr/Mirror--Mirror-on-the-Wall--An-Update-on-the-Quality-of-American-Health-Care-Through-the-Patients-Le.aspx

Hoeksema, J.. (2011). Taking Steps to Control Costs in the OR. Association of Operating Room Nurses. AORN Journal, 94(6), S79-84; quiz S85-6.

Lasser, K. E., Himmelstein, D. U. and Woodlander, S. (2006). Access to Care, Health Status, and Health Disparities in the United States and Canada: Results of a Cross-National Population-Based Survey. American Journal of Public Health 96 (7); 1300.

Woolhandler, S., Campbell, T., Himmelstein, D. U. (2003). Costs of health care administration in the United States and Canada. The New England Journal of Medicine 349 (8); pg. 768.

Zallman, L., Ma, J., Xiao, L., & Lasser, K. E. (2010). Quality of US primary care delivered by resident and staff physicians. Journal of General Internal Medicine, 25(11), 1193-7.

Optional Readings

Anonymous, . How to streamline healthcare. (2011, December). Canadian Healthcare Manager, 18(4), 23-24,29-30,33.

Spiegel, M. et. al. (2003). Quality of health care delivered to adults in the United States. The New England Journal of Medicine 349 (19); pg. 1866.

Jaspen, B. (2002). Low-Quality Health Care Costs United States Nearly $400 Billion Annually. Knight Ridder Tribune Business News. Washington: Jun 11, 2002. pg. 1.

Anonymous (1994). Cost of Health Care in the United States Is Continuing to Grow. New York Times. (Late Edition (East Coast)). New York, N.Y.: Nov 27, 1994. pg. A.35.