Tims Coffee Shoppe

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mission_statement.docx

Mission Statement:

Tim’s Coffee Shoppe is dedicated to bringing you great coffee and impeccable customer service that is warm, gracious and knowledgeable about our signature blend coffee’s to start, continue, or end your day with.

Vision Statement:

We at Tim’s Coffee Shoppe provide the highest quality coffee and customer service too consistently meet your expectations while continually improving our manufacturing process.

Long and Short Term Goals:

1. Maximize profits by reducing labor during non-peak hours.

2. Paying off any small debt like loans to the business.

3. Owning the equipment rather than renting it.

4. Cross training employees in order to cover more shifts.

5. Keep finding ways to improve on daily operations to reduce expenses.

By cutting hours during non-peak times you eliminate employee expenses. You figure this by tracking you sales records to find peak operating times. You will also show more profit by paying off any small debt to business and getting rid of that extra expense. Owning the equipment will also erase some of the expenses from the expense column. I also feel that cross training the employees so that they can cover any position in the Coffee Shoppe will make things run more smoothly during busier hours of operation.