CSR, Corp Social Responsibility

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PART#4

Put section 2 & 3 into ACTIONS!

· How are we going to accomplish these things

· What methods, practices, policies and logistical features would we include in our “forum” to ensure these things are being followed by our partners and people using our forum/resource???

· ex.) Reward systems for following regulations, committees, maintenance checks. etc

NOTE: This template is inspired by the CauxRT General Principles. It is a tool for CSR Planning & Documentation 1) to create conditions for stakeholders to work together and live in society to advance the common good. - They are guidelines for enabling cooperation and mutual prosperity to coexist non-conflictually with healthy and fair competition, and 2) to value each person as an end, not simply as a mean to the fulfillment of its, or its owners, purposes, or even as a reason to coerce or otherwise force an individual to accede to a majority in any circumstance.

Identify

1) CSR Issues

2) Suggest Communication Mode (USE: MS/Mission, VA/Values, VS/Vision, CE/Code of Ethics, CBC/Code of Business Conduct, SC/Supply Chain Standards, SupplierGML/General Manager's Annual Letter to Stakeholders, Any Other deemed appropriate) and

3) Structural Implications - Commitees, budgets, staff resources needed for each.

Principle 1 - RESPECT STAKEHOLDERS BEYOND SHAREHOLDERS	1. Customers	2. Employees	3. Shareholders	4. Suppliers	5. Competitors	6. Communities
1) CSR Issues
2) Suggest Communication Mode
3) Structural Implications - Committees, BofD Responsibilties, Outreach, etc.
Principle 2 – CONTRIBUTE TO ECONOMIC, SOCIAL AND ENVIRONMENTAL DEVELOPMENT	1. Customers	2. Employees	3. Shareholders	4. Suppliers	5. Competitors	6. Communities
1) CSR Issues
2) Suggest Communication Mode
3) Structural Implications - Committees, BofD Responsibilties, Outreach, etc.
Principle 3 – BUILD TRUST BY GOING BEYOND THE LETTER OF THE LAW	1. Customers	2. Employees	3. Shareholders	4. Suppliers	5. Competitors	6. Communities
1) CSR Issues	Follow all laws, and be honest with consumer, do not be fraudulent.	Pay salaries to employees accordingly and fairly. Do not offshore work.	Disclose reports detailing the companies issues and finances. Do not lie on the reports	Follow all contracts with suppliers and do not shortchange them.	No Price fixing, or setting artificially high prices due to monopoly status
2) Suggest Communication Mode
3) Structural Implications - Committees, BofD Responsibilties, Outreach, etc.
Principle 4 – RESPECT RULES AND CONVENTIONS	1. Customers	2. Employees	3. Shareholders	4. Suppliers	5. Competitors	6. Communities
1) CSR Issues
2) Suggest Communication Mode
3) Structural Implications - Committees, BofD Responsibilties, Outreach, etc.
Principle 5 – SUPPORT RESPONSIBLE GLOBALISATION	1. Customers	2. Employees	3. Shareholders	4. Suppliers	5. Competitors	6. Communities
1) CSR Issues
2) Suggest Communication Mode
3) Structural Implications - Committees, BofD Responsibilties, Outreach, etc.
Principle 6 – RESPECT THE ENVIRONMENT	1. Customers	2. Employees	3. Shareholders	4. Suppliers	5. Competitors	6. Communities
1) CSR Issues	Build and maintain trust among consumers	Ensure all management and employees are following environmental guidelines	Allow all stakeholders to voice opinion on environmental concerns	Ensure suppliers are following standards	Have zero association with competitors who are not environmentally ethical	Communities concern and education on environmental practices
2) Suggest Communication Mode	Emails, customers service calls, social media	Have the management from partners report monthly on employees dedication to environmental policies	Have the public relations department of the forum oversee comments, questions and concerns	Signed contract and continuous monitoring	Avoid relationships with competitors who are not environmentally respectful	Qualified staff will provide the training to partners in less educated locations or communities
3) Structural Implications - Committees, BofD Responsibilties, Outreach, etc.	Have incentives for consumers who have been loyal to organizations which demonstrate good environmental practices	Reward and acknowledge employees who are acting responsibly on a monthly basis	Allow for freedom of speech regarding environmental concerns however set a buffer so that defaming organizations does not transpire	Have a reward system set in place for suppliers who follow standards and can benefit from publicity, on a quarterly basis	If organizations are dealing with unethical competitors then probation will commence which will limit the promotion of that partnership	Training available for new areas of interest so that the communities are up to date on environmental codes of ethics
Principle 7 - AVOID AND DISCOURAGE UNLAWFUL ACTS	1. Customers	2. Employees	3. Shareholders	4. Suppliers	5. Competitors	6. Communities
1) CSR Issues	Misleading advertising, prices or products	Job Quality, stability and employee rights	Corruption	Bribery	Undercutting	Illicit activities and political unrest
2) Suggest Communication Mode	Response section on forum website	Have a toll free number which is safe for employees can call and obtain advice	Have properly trained personnel to deal with customer service	Work closely with management and staff for monitoring purposes	Hire outside consultants for pricing research purposes	Due diligence and experienced in the area/country of partnerships
3) Structural Implications - Committees, BofD Responsibilties, Outreach, etc.	Partners must follow standards and regulations to avoid marketing conflict	number which is safe for employees to make a complaint, obtain information, seek guidance or legal representation resources	Have clearly defined policies put in place which outlines what is legal, ethical and what is considered unlawful or unethical	Complete transparency and require partners to sign a contract which outlines the transactions and requirements	Again, transparency is crucial and information will be available for all stakeholders with comparisons	Hold quarterly meeting at city hall as a means of updating, responding and obtaining new information from the community regarding issues