CSR, Corp Social Responsibility

PART#2   

1.      Customers   

  

A responsible business treats its customers with respect and dignity.  Business therefore has a responsibility to:

· We will always provide transparency to our stakeholders with regards to suppliers, regulations, standards and partnerships   

  

a.       Provide customers with the highest quality products and services consistent with their requirements.

· We will do our due diligence in providing up-to-date information on health and safety standards consistent to the requirements of our stakeholders   

  

b.      Treat customers fairly in all aspects of business transactions, including providing a high level of service and remedies for product or service problems or dissatisfaction.

· Promote reputable suppliers and provide contact resources for all stakeholders   

  

c.       Ensure that the health and safety of customers is protected.

· We support organizations who only follow strict drinking water guidelines as outlined by the federal standards for their country

  

  

d.      Protect customers from harmful environmental impacts of products and services.

· Prohibit any organization which is  not adhering to Microbiological, Chemical, Physical and Radiological Parameters standards as outlined by the drinking water guidelines

  

  

e.       Respect the human rights, dignity and the culture of customers in the way products and services are offered, marketed, and advertised.

· Being conscious of, and acknowledging individuals needs, desires and providing the most consistent information, with respectful delivery and advertising to demographics specific to water auctioning

  

  

2.      Employees   

  

A responsible business treats every employee with dignity and respects their interests. Business therefore has a responsibility to:

· Support only partners who encourage a fair workplace for their employees and partner with organizations that abide by agreed upon labor standards of the participating countries which have set forth to protect basic worker rights, enhance workers’ job security, and improve their terms of employment on a global scale   

  

a.       Provide jobs and compensation that contribute to improved living standards.

· We promote businesses that offer competitive rates of pay which contribute to the livelihood of the employees and encourage all involved to grow professionally with the business     

  

b.      Provide working conditions that protect each employee's health and safety.

· Partners must have a set health and safety committee which meets quarterly to identify and rectify health and safety issues     

  

c.       Provide working conditions that enhance each employee’s well-being as citizens, family members, and capable and caring individuals.

· We worked with organizations that encourage employees to enhance their skills and abilities through job training and involvement   

  

d.      Be open and honest with employees in sharing information, limited only by legal and competitive constraints.

· We support organizations that are transparent with their employees with regards to direction and growth of the business   

  

e.       Listen to employees and act in good faith on employee complaints and issues.

· Investigate any violations and complaints of employees and act as a sound board so resolution

  

  

f.       Avoid discriminatory practices and provide equal treatment, opportunity and pay in areas such as gender, age, race, and religion.

· We provide the most up-to-date information with regards to laws and practices of equal treatments, opportunity and discrimination for all stakeholders  

  

  

g.      Support the employment of differently-abled people in places of work where they can be productive.

· We promote fair opportunity for every member of the organization and support activities conducive to workplace development   

  

h.      Encourage and assist all employees in developing relevant skills and knowledge.

· We provide organizations with resources for skills training and education   

  

i.        Be sensitive to the impacts of unemployment and work with governments, employee groups and other agencies in addressing any employee dislocations.

· We provide information and resources for agencies aiding in unemployment and work with our partners and their government to supply employees with competitive job training   

  

j.        Ensure that all executive compensation and incentives further the achievement of long- term wealth creation, reward prudent risk management, and discourage excessive risk taking.

· Our partners provide competitive rates, incentives and benefits within the capabilities of the organization   

  

k.      Avoid illicit or abusive child labor practices.

· We prohibit the use of child labor and required our partners to provide evidence of labor hours and participants   

  

3.      Shareholders   

  

A responsible business acts with care and loyalty towards its shareholders and in good faith for the best interests of the corporation. Business therefore has a responsibility to:

  

  

a.       Apply professional and diligent management in order to secure fair, sustainable and competitive returns on shareholder investments.

· We will train all of our employees and management staff to the fullest so they are experienced in every situation.   

  

b.      Disclose relevant information to shareholders, subject only to legal requirements and competitive constraints.

· We will provide simple access to all shareholders, so that they may feel confident about doing business with us.

c.       Conserve, protect, and increase shareholder wealth.

· Make shareholder wealth our main goal, and treat all that has to do with them with uttermost importance.   

  

d.      Respect shareholder views, complaints, and formal resolutions.

· We will consider all suggestions made by shareholders, and will do whatever is in our power to help them feel more apart of our corporation.   

  

4.      Suppliers   

  

A responsible business treats its suppliers and subcontractors with fairness, truthfulness and mutual respect. Business therefore has a responsibility to:

· Disclose true and factual information of suppliers, treat suppliers with respect, be fair to suppliers no blackmailing or threatening suppliers   

  

a.       Pursue fairness and truthfulness in supplier and subcontractor relationships, including pricing, licensing, and payment in accordance with agreed terms of trade.

· Promote supplier maintaining reasonable prices that they can still remain profitable. Not doing so would make them run out of business. Make payments on time. Set up licensing conditions with suppliers.   

  

b.      Ensure that business supplier and subcontractor activities are free from coercion and threats.

· Insuring the participants are reputable for consumers and society therefore any blackmailing of suppliers or our business is against federal laws.   

  

c.       Foster long-term stability in the supplier relationships in return for value, quality, competitiveness and reliability.

· Establishing good relationships with suppliers allows us to become a preferred customer, and allows our business to improve and have better involvement between supplier and the business   

  

d.      Share information with suppliers and integrate them into business planning.

· Supporting suppliers supports our business, providing information and knowledge with them helps our business and their business and allows for smoother business transactions   

  

e.       Seek, encourage and prefer suppliers and subcontractors whose employment practices respect human rights and dignity.

· Encourage suppliers to adopt better business practice and allow those that meet our standards and goals, and governmental laws to become preferred suppliers, those who don’t can get help from our business and we will set out guidelines, if they don’t meet them, drop supplier.   

  

f.       Seek, encourage and prefer suppliers and subcontractors whose environmental practices meet best practice standards.

· See above. (e)   

  

5.      Competitors   

  

A responsible business engages in fair competition which is a basic requirement for increasing the wealth of nations and ultimately for making possible the just distribution of goods and services.

· Business therefore has a responsibility to: competitors have to endeavour to source products and services that protect human rights, ethics, diversity/inclusion and the environment.

  

  

a.       Foster open markets for trade and investment.

· Allow companies to operate in the market with facilitating the procedures taxations, tariffs and other requirements   

  

b.      Promote competitive behavior that is socially and environmentally responsible and demonstrates mutual respect among competitors.

· Respect and communicate with other competitors to meet the market demand.   

  

c.       Not participate in anti-competitive or collusive arrangements or tolerate questionable payments or favors to secure competitive advantage.

· Competitors must be honest about their statistic. Also, they have to be honest about their information that they provide to the market or the community. Competitors must not take advantages and harm another company by the advertisement as an example.   

  

d.      Respect both tangible and intellectual property rights.

· Respect competitors rights such as their design or statements that they use on their products.   

  

e.       Refuse to acquire commercial information through dishonest or unethical means, such as industrial espionage.

· Respect other competitors information, for example; hacking their data to gather information that will be used against the company.   

  

6.      Communities   

  

As a global corporate citizen, a responsible business actively contributes to good public policy and to human rights in the communities in which it operates. Business therefore has a responsibility to:   

  

a.       Respect human rights and democratic institutions, and promote them wherever practicable.

· We will promote the importance of using water wisely and not wasting it. We will make present the negative implications of wasting water.   

  

b.      Recognize government’s legitimate obligation to society at large and support public policies and practices that promote social capital.

· We will provide detailed information on, and support Governmental actions and public policies that promote the best for social capital.   

  

c.       Promote harmonious relations between business and other segments of society.

· We will advertise the good relations between water auctioning companies and the other segments of society by showing everyone what positive outcomes occur because of the good relationships.   

  

d.      Collaborate with community initiatives seeking to raise standards of health, education, workplace safety and economic well-being.

· We will be involved with and advertise community attempts in raising general standards of life.   

  

e.       Promote sustainable development in order to preserve and enhance the physical environment while conserving the earth's resources.

· We will provide detailed and accurate information about sustainable development.   

  

f.       Support peace, security and the rule of law.

· We will abide by all laws, and we will do all in our power to avoid conflict.   

  

g.      Respect social diversity including local cultures and minority communities.

· We will treat all communities, whether they are a minority or majority, as equals. We will try and understand all cultures and participate in cultural activities.   

  

h.      Be a good corporate citizen through ongoing community investment and support for employee participation in community and civic affairs.

· We will help with capital in local communities in the attempt to promote fair water usage. Also, we will push for employees to take part in local events.