Very urgent assignment help QNT - 561
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surveymonkey_results_6.2.14.pdf
QNT/561
1 / 30
0.00% 0
10.53% 6
3.51% 2
12.28% 7
36.84% 21
36.84% 21
Q1 What is your age? Answered: 57 Skipped: 1
Total 57
Under 12
12 to 19
20 to 25
26 to 34
35 to 44
44 or older
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Answer Choices Responses
Under 12
12 to 19
20 to 25
26 to 34
35 to 44
44 or older
QNT/561
2 / 30
92.98% 53
7.02% 4
Q2 What is your gender? Answered: 57 Skipped: 1
Total 57
Female
Male
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Answer Choices Responses
Female
Male
QNT/561
3 / 30
100.00% 55
0.00% 0
Q3 Have you ever heard of Abercrombie & Fitch?
Answered: 55 Skipped: 3
Total 55
Yes
No
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Answer Choices Responses
Yes
No
QNT/561
4 / 30
21.05% 12
7.02% 4
15.79% 9
77.19% 44
Q4 If you answered yest to the previous question, please let us know how.
Answered: 57 Skipped: 1
Total Respondents: 57
# Other (please specify) Date
1 In the mall, sweatshirts, friends 6/2/2014 12:56 PM
2 Shopping Mall 6/2/2014 6:58 AM
3 magazine ads 6/1/2014 7:15 PM
4 Mall 6/1/2014 4:48 PM
5 word of mouth 6/1/2014 4:02 PM
6 word of mouth 6/1/2014 2:41 PM
7 Kids 6/1/2014 2:33 PM
8 Mall & kids 6/1/2014 2:31 PM
9 Nieces and nephews wear it. 6/1/2014 2:13 PM
10 Press, Stores, Songs, etc. 6/1/2014 1:50 PM
11 In the mall 6/1/2014 1:43 PM
12 Shopping/mall 6/1/2014 1:19 PM
Commercial (TV/Radio)
Direct Mailing
Billboard
Other (please specify)
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Answer Choices Responses
Commercial (TV/Radio)
Direct Mailing
Billboard
Other (please specify)
QNT/561
5 / 30
13 Mall 6/1/2014 12:46 PM
14 My son 6/1/2014 12:45 PM
15 ads 6/1/2014 12:13 PM
16 Mall stores, kids with clothing logos, in popular songs 6/1/2014 11:45 AM
17 Word of mouth 6/1/2014 11:29 AM
18 Friends 6/1/2014 11:25 AM
19 Mall 6/1/2014 11:23 AM
20 Mall visit 6/1/2014 10:29 AM
21 mall 6/1/2014 10:22 AM
22 Seen store 6/1/2014 10:09 AM
23 Mall Shopping 6/1/2014 9:09 AM
24 Mall 6/1/2014 9:04 AM
25 I've seen it in the mall 6/1/2014 8:54 AM
26 Seen the store at mall 6/1/2014 8:05 AM
27 An annoying song 6/1/2014 8:02 AM
28 Mall 6/1/2014 8:02 AM
29 Visual in malls, people wearing AF clothes, mention in songs 6/1/2014 8:01 AM
30 Shopping in mall 6/1/2014 7:56 AM
31 magazine ad 6/1/2014 7:51 AM
32 Mall 6/1/2014 7:39 AM
33 Saw it in the mall 6/1/2014 7:01 AM
34 nieces/nephews Christmas list 6/1/2014 5:32 AM
35 Used to shop yhere 6/1/2014 4:10 AM
36 Mall shopping 6/1/2014 12:28 AM
37 mall 5/31/2014 11:49 PM
38 Children 5/31/2014 11:25 PM
39 Whie visiting the mall. 5/31/2014 11:22 PM
40 at the mall 5/31/2014 10:50 PM
41 Mall 5/31/2014 10:15 PM
42 Shopping and clothes on other people 5/31/2014 10:04 PM
43 storefront 5/31/2014 10:04 PM
44 Mall 5/31/2014 9:13 PM
QNT/561
6 / 30
29.82% 17
70.18% 40
Q5 Did that exposure make you want to shop at Abercrombie & Fitch?
Answered: 57 Skipped: 1
Total 57
Yes
No
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Answer Choices Responses
Yes
No
QNT/561
7 / 30
58.93% 33
41.07% 23
0.00% 0
Q6 Have you ever shopped at Abercrombie & Fitch?
Answered: 56 Skipped: 2
Total 56
Yes
No
I do not remember
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Answer Choices Responses
Yes
No
I do not remember
QNT/561
8 / 30
15.91% 7
4.55% 2
0.00% 0
4.55% 2
36.36% 16
38.64% 17
Q7 If not, what stopped you from entering the store?
Answered: 44 Skipped: 14
Total 44
# Other (please specify) Date
1 owners ignorance 6/2/2014 9:53 AM
2 Answered yes to previous 6/2/2014 6:58 AM
3 Not interested. 6/1/2014 7:13 PM
4 They don't offer my size 6/1/2014 4:02 PM
5 Not my style or size 6/1/2014 2:13 PM
6 Not sure if I have ever seen one 6/1/2014 1:50 PM
7 Price mostly 6/1/2014 1:43 PM
8 reputation, ads 6/1/2014 12:13 PM
Selection
Music
Staff
Scent
Nothing - I entered
Other (please specify)
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Answer Choices Responses
Selection
Music
Staff
Scent
Nothing - I entered
Other (please specify)
QNT/561
9 / 30
9 The fact that it is so dark inside and there's an exclusive queue to get in! Also, the scent and the blaring music.
6/1/2014 11:39 AM
10 Not really interested 6/1/2014 10:57 AM
11 The styles do not fit my taste and I have heard that the clothes fit very small 6/1/2014 10:09 AM
12 Not my style 6/1/2014 8:54 AM
13 The huge shirtless dude 6/1/2014 8:02 AM
14 not my style of clothing 6/1/2014 7:51 AM
15 It is why I no longer shop there. HORRIBLE NOXIOUS STENCH 6/1/2014 7:39 AM
16 Not my thing 6/1/2014 7:01 AM
17 Did not feel like shopping there 5/31/2014 9:13 PM
QNT/561
10 / 30
3.57% 2
19.64% 11
76.79% 43
Q8 How often do you shop at Abercombie & Fitch?
Answered: 56 Skipped: 2
Total 56
More than once a year
Once a year
I do not shop at A&F
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Answer Choices Responses
More than once a year
Once a year
I do not shop at A&F
QNT/561
11 / 30
12.73% 7
87.27% 48
Q9 Is Abercrombie & Fitch a store you consider when purchasing gifts or when
asking for gifts? Answered: 55 Skipped: 3
Total 55
Yes
No
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Answer Choices Responses
Yes
No
QNT/561
12 / 30
0.00% 0
3.51% 2
8.77% 5
47.37% 27
40.35% 23
Q10 When was the last time you went into Abercrombie & Fitch?
Answered: 57 Skipped: 1
Total 57
Within the last week
Within the last month
Within the last year
Over one (1) year
I never shop at A&F
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Answer Choices Responses
Within the last week
Within the last month
Within the last year
Over one (1) year
I never shop at A&F
QNT/561
13 / 30
0.00% 0
3.51% 2
8.77% 5
38.60% 22
49.12% 28
Q11 When was your last purchase at Abercrombie & Fitch?
Answered: 57 Skipped: 1
Total 57
A week ago
A month ago
Within the past year
Over one year
I never purchase...
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Answer Choices Responses
A week ago
A month ago
Within the past year
Over one year
I never purchase anything at A&F
QNT/561
14 / 30
33.33% 19
12.28% 7
54.39% 31
Q12 Were you happy with your purchase? Answered: 57 Skipped: 1
Total 57
Yes
No
N/A
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Answer Choices Responses
Yes
No
N/A
QNT/561
15 / 30
38.60% 22
5.26% 3
1.75% 1
0.00% 0
3.51% 2
50.88% 29
Q13 What do you mainly purchase when you shop at Abercrombie & Fitch?
Answered: 57 Skipped: 1
Total 57
Clothes
Fragrance
Accessories
Body Care
Gift Card
N/A
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Answer Choices Responses
Clothes
Fragrance
Accessories
Body Care
Gift Card
N/A
QNT/561
16 / 30
12.50% 7
35.71% 20
14.29% 8
37.50% 21
Q14 What would increase the likely-hood that you purchase from A&F?
Answered: 56 Skipped: 2
Total 56
# Other (please specify) Date
1 My children getting to their size clothing 6/2/2014 12:56 PM
2 Nothing. 6/1/2014 7:13 PM
3 more reasonable priced 6/1/2014 2:41 PM
4 Lower priced 6/1/2014 2:33 PM
5 Kids wanting their clothes 6/1/2014 2:31 PM
6 Lower prices 6/1/2014 1:43 PM
7 I won't ever shop there again. 6/1/2014 12:45 PM
8 change ads, attitude 6/1/2014 12:13 PM
9 More inclusive in sizing, lower prices, less of a snotty stuck up image 6/1/2014 11:45 AM
10 Hate the company's attitude 6/1/2014 11:29 AM
11 Better Price 6/1/2014 11:25 AM
12 Nothing, just bought a gift for my niece 6/1/2014 10:57 AM
Wider selections
Increased Sizes
Better company reputation
Other (please specify)
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Answer Choices Responses
Wider selections
Increased Sizes
Better company reputation
Other (please specify)
QNT/561
17 / 30
13 All of the above 6/1/2014 10:57 AM
14 Price 6/1/2014 9:04 AM
15 my family just does not have interest in that store or brand, but would shop if someone did 6/1/2014 8:05 AM
16 One of those body switching movies where I switch with a teenager 6/1/2014 8:02 AM
17 Larger sizes, better rep, better lighting, lower volume on music 6/1/2014 8:01 AM
18 my style 6/1/2014 7:51 AM
19 Increased sizes, making the store less stinky (no one likes that odor) 6/1/2014 7:39 AM
20 Nothing 6/1/2014 7:01 AM
21 All of the above 5/31/2014 11:25 PM
QNT/561
18 / 30
46.94% 23
18.37% 9
24.49% 12
10.20% 5
Q15 How much do you usually spend when you shop at A&F? Answered: 49 Skipped: 9
Total 49
$25 or less
$26 to $50
$51 to $100
Over $100
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Answer Choices Responses
$25 or less
$26 to $50
$51 to $100
Over $100
QNT/561
19 / 30
25.49% 13
74.51% 38
Q16 Did you tell others about your purchase?
Answered: 51 Skipped: 7
Total 51
Yes
No
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Answer Choices Responses
Yes
No
QNT/561
20 / 30
71.11% 32
24.44% 11
4.44% 2
Q17 What was the appearance of the store?
Answered: 45 Skipped: 13
Total 45
Clean and Organized
Clean but Disorganized
Dirty and Disorganized
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Answer Choices Responses
Clean and Organized
Clean but Disorganized
Dirty and Disorganized
QNT/561
21 / 30
46.81% 22
53.19% 25
Q18 Did you interact with sales personnel? Answered: 47 Skipped: 11
Total 47
Yes
No
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Answer Choices Responses
Yes
No
QNT/561
22 / 30
2.00% 1
28.00% 14
10.00% 5
60.00% 30
Q19 If so, were you satisfied with the help he or she offered?
Answered: 50 Skipped: 8
Total 50
Highly Satisfied
Satisfied
Dissatisfied
N/A
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Answer Choices Responses
Highly Satisfied
Satisfied
Dissatisfied
N/A
QNT/561
23 / 30
5.56% 3
27.78% 15
27.78% 15
38.89% 21
Q20 Are you able to find your size in most styles Abercrombie & Fitch carries?
Answered: 54 Skipped: 4
Total 54
Always
Sometimes
Never
N/A
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Answer Choices Responses
Always
Sometimes
Never
N/A
QNT/561
24 / 30
12.73% 7
47.27% 26
40.00% 22
Q21 Do you find the range of sizes A&F carries to be adequate?
Answered: 55 Skipped: 3
Total 55
Yes
No
I do not shop at A&F
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Answer Choices Responses
Yes
No
I do not shop at A&F
QNT/561
25 / 30
Q22 On a scale of 1 to 5 (1 being the most important and 5 being the least important),
please rate the following: Answered: 50 Skipped: 8
Size Selection
Clothing Style
Customer Support
Company Reputation
QNT/561
26 / 30
40.82% 20
20.41% 10
20.41% 10
14.29% 7
4.08% 2
49
3.80
32.00% 16
24.00% 12
22.00% 11
12.00% 6
10.00% 5
50
3.56
6.00% 3
12.00% 6
44.00% 22
14.00% 7
24.00% 12
50
2.62
8.00% 4
22.00% 11
6.00% 3
34.00% 17
30.00% 15
50
2.44
14.29% 7
22.45% 11
8.16% 4
24.49% 12
30.61% 15
49
2.65
1 2 3 4 5
Ethical Business...
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
1 2 3 4 5 Total Average Ranking
Size Selection
Clothing Style
Customer Support
Company Reputation
Ethical Business Practices
QNT/561
27 / 30
5.36% 3
50.00% 28
44.64% 25
Q23 What is your perception of Abercrombie & Fitch?
Answered: 56 Skipped: 2
Total 56
Positive
Negative
Indifferent
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Answer Choices Responses
Positive
Negative
Indifferent
QNT/561
28 / 30
42.11% 24
14.04% 8
3.51% 2
40.35% 23
Q24 What do you think about the controversy surrounding A&F and their
CEO? Answered: 57 Skipped: 1
Total 57
I think it will hurt th...
I do noth think it wil...
I do noth think it wil...
What Controversy
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Answer Choices Responses
I think it will hurt the company financially
I do noth think it will hurt them, but I will not shop there anymore
I do noth think it will hurt them, and I will continue to shop there
What Controversy
QNT/561
29 / 30
7.84% 4
15.69% 8
9.80% 5
35.29% 18
31.37% 16
Q25 What do you think of A&F and their CEO must do to repair their image?
Answered: 51 Skipped: 7
Total 51
# Other (please specify) Date
1 Anyone can apologize but to really prove he meant it, would be to increase their size offerings. 6/1/2014 4:02 PM
2 It's fine if the CEO feels the way he does about larger sized people, but the public statement he made was very wrong.
6/1/2014 1:50 PM
3 ALL THE ABOVE!! 6/1/2014 1:19 PM
4 no comment as I don't know what the controversy is. 6/1/2014 12:46 PM
5 I was not aware of any controversy 6/1/2014 11:39 AM
6 ????? 6/1/2014 11:25 AM
7 Unfortunately, nothing because they realize people will buy what they want if it meets their own needs regardless of how it affects others.
6/1/2014 11:23 AM
8 not sure 6/1/2014 10:22 AM
9 I don't know what the problem is 6/1/2014 9:09 AM
10 not familiar with issue 6/1/2014 8:05 AM
Issue a public apology/stat...
Increase their size offerings
Implement fair and inclusiv...
It is too late, the...
Other (please specify)
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Answer Choices Responses
Issue a public apology/statement
Increase their size offerings
Implement fair and inclusive employment practices
It is too late, the damage is done
Other (please specify)
QNT/561
30 / 30
11 Quit giving young girls & boys body issues 6/1/2014 8:02 AM
12 ? 6/1/2014 8:02 AM
13 All 3 of the first suggestions in addition to customer incentives to shop (lower prices, coupons, etc) 6/1/2014 8:01 AM
14 The first three of these options. 6/1/2014 7:39 AM
15 nothing 6/1/2014 12:28 AM
16 ??? 5/31/2014 10:50 PM
