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ch19-learning_curves1.ppt

Work Systems and the Methods, Measurement, and Management of Work

by Mikell P. Groover, ISBN 0-13-140650-7.

©2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

Learning Curves

Sections:

Learning Curve Theory

Why the Learning Curve Occurs

Determining the Learning Rate

Factors Affecting the Learning Curve

Learning Curve Applications

Time Standards Versus the Learning Curve

Chapter 19

Work Systems and the Methods, Measurement, and Management of Work by Mikell P. Groover, ISBN 0-13-140650-7. ©2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

Work Systems and the Methods, Measurement, and Management of Work

by Mikell P. Groover, ISBN 0-13-140650-7.

©2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

Learning Curve Phenomenon

Reduction in cycle time that occurs in a repetitive work activity as the number of cycles increases

  • An important topic in time study
  • When a worker accomplishes a task over and over, the time required for each successive cycle decreases as he or she learns the task
  • At first the learning effect is rapid, and the cycle time decreases significantly
  • As more and more cycles are completed, the cycle time reduction becomes less and less

Work Systems and the Methods, Measurement, and Management of Work by Mikell P. Groover, ISBN 0-13-140650-7. ©2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

Work Systems and the Methods, Measurement, and Management of Work

by Mikell P. Groover, ISBN 0-13-140650-7.

©2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

Learning Curve Theory

  • According to theory, there is a constant learning rate that applies to a given repetitive task
  • Learning rate = the proportion by which the dependent variable (e.g., task time) is multiplied every time the number of task cycles doubles
  • Rate of improvement is the proportion by which the dependent variable is reduced every time the number of units doubles IR = 1-LR
  • Example: If T1 = 10 hr and LR = 80%, then

T2 = 0.80(10) = 8.0 hr,

T4 = 0.80(8.0) = 6.4 hr

T8 = 0.80(6.4) = 5.12 hr

and so on

Work Systems and the Methods, Measurement, and Management of Work by Mikell P. Groover, ISBN 0-13-140650-7. ©2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

Work Systems and the Methods, Measurement, and Management of Work

by Mikell P. Groover, ISBN 0-13-140650-7.

©2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

Learning Curve for LR = 80%

Work Systems and the Methods, Measurement, and Management of Work by Mikell P. Groover, ISBN 0-13-140650-7. ©2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

Work Systems and the Methods, Measurement, and Management of Work

by Mikell P. Groover, ISBN 0-13-140650-7.

©2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

Log-Linear Model

When learning curve time data are plotted on log-log coordinates, the plot yields a straight line with slope m

y = kxm

where y = dependent variable(usually the time or cost of a task cycle or work unit), k = constant representing the value of the dependent variable for the first work cycle, x = number of work units completed, and m = slope

m = and LR = 2m

Work Systems and the Methods, Measurement, and Management of Work by Mikell P. Groover, ISBN 0-13-140650-7. ©2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

Work Systems and the Methods, Measurement, and Management of Work

by Mikell P. Groover, ISBN 0-13-140650-7.

©2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

Same Learning Curve in Log-Log Plot

Work Systems and the Methods, Measurement, and Management of Work by Mikell P. Groover, ISBN 0-13-140650-7. ©2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

Work Systems and the Methods, Measurement, and Management of Work

by Mikell P. Groover, ISBN 0-13-140650-7.

©2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

Two Widely Used Log-Linear Models

Crawford Model

  • Dependent variable is unit time TN

Wright Model

  • Dependent variable is cumulative average time

Work Systems and the Methods, Measurement, and Management of Work by Mikell P. Groover, ISBN 0-13-140650-7. ©2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

Work Systems and the Methods, Measurement, and Management of Work

by Mikell P. Groover, ISBN 0-13-140650-7.

©2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

Crawford Model

Most widely used learning curve model in industry today

Example: T1 = 10 hr, LR = 80%, how long will it take to complete the 20th work unit?

m = ln(0.80)/ln 2 = -0.32193

T20 = 10(20)-0.32193 = 3.81 hr

Work Systems and the Methods, Measurement, and Management of Work by Mikell P. Groover, ISBN 0-13-140650-7. ©2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

Work Systems and the Methods, Measurement, and Management of Work

by Mikell P. Groover, ISBN 0-13-140650-7.

©2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

Crawford Model

Work Systems and the Methods, Measurement, and Management of Work by Mikell P. Groover, ISBN 0-13-140650-7. ©2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

Crawford Model

Work Systems and the Methods, Measurement, and Management of Work

by Mikell P. Groover, ISBN 0-13-140650-7.

©2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

Cumulative average time

Cumulative average time between two values of N

Work Systems and the Methods, Measurement, and Management of Work by Mikell P. Groover, ISBN 0-13-140650-7. ©2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

Cumulative Total Time for Crawford Model

Work Systems and the Methods, Measurement, and Management of Work

by Mikell P. Groover, ISBN 0-13-140650-7.

©2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

Work Systems and the Methods, Measurement, and Management of Work by Mikell P. Groover, ISBN 0-13-140650-7. ©2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

  • A welder produces 7 welded assemblies during the first day on a new job, and the seventh assembly takes 45 minutes (unit time). The worker produces 10 welded assemblies on the second day, and the 10th assembly on the second day takes 30 minutes. Given this information, (a) what is the percent learning rate and (b) what is the total cumulative time to produce all 17 welded assemblies? Use the Crawford learning curve model.
  • Solution: (a) Given T7 = 45 min and T7+10 = T17 = 30 min
  • T7 = T1(7)m = 45
  • T17 = T1(17)m = 30
  • T1 = 45/7m = 30/17m
  • 45/30 = 7m/17m = (7/17)m
  • 1.5 = (0.41177)m
  • ln 1.5 = m ln 0.41177
  • 0.40547 = -0.8873 m m = -0.45696
  • LR = 2-0.45696 = 0.7285 = 72.9%
  • (b) T1 = 45/7-0.45696 = 109.5 hr
  • E(TT17) = 109.5{(17.51-0.45696 – 0.51-0.45696)/(1-0.45696)}
  • E(TT17) = 109.5{(4.7317- 0.6863)/0.54304} = 815.7 min = 13.595 hr

Work Systems and the Methods, Measurement, and Management of Work

by Mikell P. Groover, ISBN 0-13-140650-7.

©2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

Work Systems and the Methods, Measurement, and Management of Work by Mikell P. Groover, ISBN 0-13-140650-7. ©2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

Work Systems and the Methods, Measurement, and Management of Work

by Mikell P. Groover, ISBN 0-13-140650-7.

©2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

Wright Model

  • First learning curve model to be published
  • Based on cumulative average time per unit

= T1Nm

  • Total cumulative time:

TTN = N

or TTN = T1Nm+1

  • Unit time:

TN = TTN - TTN-1

Work Systems and the Methods, Measurement, and Management of Work by Mikell P. Groover, ISBN 0-13-140650-7. ©2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

Work Systems and the Methods, Measurement, and Management of Work

by Mikell P. Groover, ISBN 0-13-140650-7.

©2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

Advantage of Log-Linear Model

In some cases, a log-linear model turns out not to be the best model to use and several alternatives to log-linear formula are explored. The trouble with other alternative learning curve equation is that they have more complex forms and require valuation of more parameters than the log-linear model

Log-linear model Consists of only two parameters:

The time associated with the first unit

The slope m, from which can be derived the learning rate LR

  • Conversely, if LR is known, the slope m can be deduced

Work Systems and the Methods, Measurement, and Management of Work by Mikell P. Groover, ISBN 0-13-140650-7. ©2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

Determine the Learning Rate

  • Read Example 19.6 page 493
  • The unit time for the first unit of production is 72 hr and the total cumulative time for 50 units is 2,347 hr. Determine the learning rate for (a) the Crawford learning curve model and (b) the Wright learning curve model.
  • (b) Wright model: 2,347 = 72(50)m+1
  • 32.5972 = (50)m+1
  • (m+1) ln 50 = ln 32.597
  • 3.912 m + 3.912 = 3.484
  • 3.912 m = -0.428 m = -0.1094
  • LR = 2-0.1094 = 0.927 = 92.7%
  • (a) Crawford model: E(TT50) = 2,347 = 72{(50.5m+1 – 0.5m+1)/(m+1)}
  • 2,347/72 = 32.5972 = (50.5m+1 – 0.5m+1)/(m+1)
  • Trial and error solution required.
  • Try m = -0.30
  • 32.5972 = (50.50.7 – 0.50.7)/(0.7) = 21.36
  • Try m = -0.20
  • 32.5972 = (50.50.8 – 0.50.8)/(0.8) = 28.09
  • Try m = -0.15
  • 32.5972 = (50.50.85 – 0.50.85)/(0.85) = 32.34
  • Try m = -0.14
  • 32.5972 = (50.50.86 – 0.50.86)/(0.86) = 33.27
  • Interpolating, (32.597 – 32.34)/(33.27 – 32.34) = 0.276
  • Try m = -0.15 – 0.276(0.01) = -0.147
  • 32.5972 = (50.50.853 – 0.50.853)/(0.853) = 32.61 (Close enough)
  • LR = 2-0.147 = 0.903 = 90.3%

Work Systems and the Methods, Measurement, and Management of Work

by Mikell P. Groover, ISBN 0-13-140650-7.

©2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

Work Systems and the Methods, Measurement, and Management of Work by Mikell P. Groover, ISBN 0-13-140650-7. ©2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

Work Systems and the Methods, Measurement, and Management of Work

by Mikell P. Groover, ISBN 0-13-140650-7.

©2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

Comparison of Crawford and Wright

Work Systems and the Methods, Measurement, and Management of Work by Mikell P. Groover, ISBN 0-13-140650-7. ©2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

Work Systems and the Methods, Measurement, and Management of Work

by Mikell P. Groover, ISBN 0-13-140650-7.

©2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

Why the Learning Curve Occurs

Contributions of the worker

  • Worker becomes familiar with the task - the worker learns the task
  • Worker makes fewer mistakes as the task is repeated
  • Hand and body motions become more efficient, and there is a rhythm and pattern developed
  • Minor adjustments in workplace layout to reduce distances
  • Fewer delays that interrupt the operation

Work Systems and the Methods, Measurement, and Management of Work by Mikell P. Groover, ISBN 0-13-140650-7. ©2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

Work Systems and the Methods, Measurement, and Management of Work

by Mikell P. Groover, ISBN 0-13-140650-7.

©2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

Why the Learning Curve Occurs

Contributions of the larger organization

  • Methods improvements by the IE Department
  • Fine-tuning of machinery and tooling
  • Development of special tooling
  • Technological improvements
  • Product design improvements
  • Improved quality of starting materials
  • Better scheduling
  • Improved logistical support
  • Better motivation of workers

Work Systems and the Methods, Measurement, and Management of Work by Mikell P. Groover, ISBN 0-13-140650-7. ©2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

Work Systems and the Methods, Measurement, and Management of Work

by Mikell P. Groover, ISBN 0-13-140650-7.

©2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

Contributions to the Learning Curve

Contributions to learning by the worker and the organization

Work Systems and the Methods, Measurement, and Management of Work by Mikell P. Groover, ISBN 0-13-140650-7. ©2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

Work Systems and the Methods, Measurement, and Management of Work

by Mikell P. Groover, ISBN 0-13-140650-7.

©2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

Typical Learning Rates (Crawford)

Type of work LR, %

Assembly 84-85

Prototype assembly 65

Clerical ops 75-85

Inspection 86

Machining 90

Welding 85-90

Industry LR, %

Aerospace 85

Complex machines 75-85

Construction 70-90

Electronics mfg 90-95

Machine shop 90-95

Shipbuilding 80-85

Work Systems and the Methods, Measurement, and Management of Work by Mikell P. Groover, ISBN 0-13-140650-7. ©2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

Determining the Learning Rate

Work Systems and the Methods, Measurement, and Management of Work

by Mikell P. Groover, ISBN 0-13-140650-7.

©2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

Work Systems and the Methods, Measurement, and Management of Work by Mikell P. Groover, ISBN 0-13-140650-7. ©2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

  • A metal fabrication shop would like to know what the learning rate is for a certain section of the plant that makes welded assemblies. In one case study, a total of four assemblies were completed. Records were kept for units 1 and 4, and the times were 60 hours and 48.6 hours, respectively. Unfortunately, the times for units 2 and 3 were lost. Use the Crawford learning curve model to determine the learning rate indicated by the data?
  • Solution: Two solutions:

(1) Note the doubling effect:

  • 48.6 = 60(LR)(LR) = 60(LR)2
  • LR2 = 48.6/60 = 0.81
  • LR = = 0.90 = 90%

(2) Use the log-linear equation:

  • T4 = T1(N)m
  • 48.6 = 60(4)m
  • 0.81 = 4m
  • m ln 4 = ln 0.81
  • 1.3863 m = -0.21072 m = -0.152
  • LR = 2-0.152 = 0.90 = 90%

Work Systems and the Methods, Measurement, and Management of Work

by Mikell P. Groover, ISBN 0-13-140650-7.

©2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

Work Systems and the Methods, Measurement, and Management of Work by Mikell P. Groover, ISBN 0-13-140650-7. ©2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

Work Systems and the Methods, Measurement, and Management of Work

by Mikell P. Groover, ISBN 0-13-140650-7.

©2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

Worker-Machine Systems

  • Learning in a work-machine system will be a composite of the learning rates of the two components of the system

LRw-m = pw LRw + pm LRm

where pw = proportion of cycle time controlled by worker, and pm = proportion of cycle time controlled by machine

Work Systems and the Methods, Measurement, and Management of Work by Mikell P. Groover, ISBN 0-13-140650-7. ©2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

Work Systems and the Methods, Measurement, and Management of Work

by Mikell P. Groover, ISBN 0-13-140650-7.

©2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

Interruptions in the Learning Curve

  • Learning curve effect tends to be disrupted by interruptions in production
  • Possible reasons for interruptions:
  • Batch production, in which there are extended periods between repeat orders
  • Labor strikes
  • Vacations
  • Raw material shortages

Work Systems and the Methods, Measurement, and Management of Work by Mikell P. Groover, ISBN 0-13-140650-7. ©2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

Work Systems and the Methods, Measurement, and Management of Work

by Mikell P. Groover, ISBN 0-13-140650-7.

©2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

Learning Loss due to Interruption

Work Systems and the Methods, Measurement, and Management of Work by Mikell P. Groover, ISBN 0-13-140650-7. ©2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

Learning Loss due to Interruption

  • Assumptions
  • If the duration of the interruption exceeds 12 months, then resuming production after the break would be the same as starting over for the first time
  • If the duration of the interruption is less than one month, therefor no effect on remission.

Work Systems and the Methods, Measurement, and Management of Work

by Mikell P. Groover, ISBN 0-13-140650-7.

©2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

Work Systems and the Methods, Measurement, and Management of Work by Mikell P. Groover, ISBN 0-13-140650-7. ©2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

Learning Loss due to Interruption

Work Systems and the Methods, Measurement, and Management of Work

by Mikell P. Groover, ISBN 0-13-140650-7.

©2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

-

Work Systems and the Methods, Measurement, and Management of Work by Mikell P. Groover, ISBN 0-13-140650-7. ©2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

Work Systems and the Methods, Measurement, and Management of Work

by Mikell P. Groover, ISBN 0-13-140650-7.

©2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

Other Factors Affecting Learning

  • Product complexity
  • More opportunities for learning - higher T1 and lower LR
  • Preproduction planning
  • Fewer opportunities for learning - lower T1 and higher LR
  • Labor turnover - slower learning (higher LR)
  • Plateau model - learning curve consists of two phases:

Start-up - log-linear model applies

Steady state - no further improvement

Work Systems and the Methods, Measurement, and Management of Work by Mikell P. Groover, ISBN 0-13-140650-7. ©2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

Work Systems and the Methods, Measurement, and Management of Work

by Mikell P. Groover, ISBN 0-13-140650-7.

©2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

Plateau Learning Curve Model

Work Systems and the Methods, Measurement, and Management of Work by Mikell P. Groover, ISBN 0-13-140650-7. ©2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

Work Systems and the Methods, Measurement, and Management of Work

by Mikell P. Groover, ISBN 0-13-140650-7.

©2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

Why the Plateau Model Occurs

  • In a worker-machine system, worker is finally limited by the speed of the machine
  • No incentives for workers to make further improvements
  • Management is unwilling or unable to invest in newer production technologies that would sustain the learning curve
  • Management does not believe that learning can continue indefinitely, and this becomes a self-fulfilling prophecy

Work Systems and the Methods, Measurement, and Management of Work by Mikell P. Groover, ISBN 0-13-140650-7. ©2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

Work Systems and the Methods, Measurement, and Management of Work

by Mikell P. Groover, ISBN 0-13-140650-7.

©2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

Learning Curve Applications

Accident prevention

Capacity planning

Cost accounting

Cost estimating

Cost reduction

Contract administration

Failure analysis

Labor requirements estimation

Make-or-buy decisions

Methods analysis

New product introduction

Pricing negotiations

Pricing strategies

Product design changes

Productivity analysis

Quality control

Reliability analysis

Safety

Vendor selection

Wage incentives

Warranty maintenance

Worker performance analysis

Work Systems and the Methods, Measurement, and Management of Work by Mikell P. Groover, ISBN 0-13-140650-7. ©2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

Work Systems and the Methods, Measurement, and Management of Work

by Mikell P. Groover, ISBN 0-13-140650-7.

©2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

Time Standards vs. Learning Curve

  • Apparent contradiction:
  • A time standard is a constant value that is defined under the following conditions:
  • Standard method
  • Standard work units
  • Performed by a trained average worker
  • Task is performed at 100% performance
  • But the learning curve predicts that the actual time for the work cycle will decrease over time

Work Systems and the Methods, Measurement, and Management of Work by Mikell P. Groover, ISBN 0-13-140650-7. ©2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

Work Systems and the Methods, Measurement, and Management of Work

by Mikell P. Groover, ISBN 0-13-140650-7.

©2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

How to Reconcile the Contradiction

  • Although the standard time is a constant, the actual cycle time for a manual task is a variable
  • The time varies from one cycle to the next
  • One of the reasons why the cycle time varies is because the worker learns the task
  • The cycle time is gradually reduced as the number of repetitions increases, as predicted by learning curve theory
  • As long as there are no changes in methods or work unit, it seems fair to give credit to the worker for reductions in cycle time due to improvements in skill, effort, pace, etc.

Work Systems and the Methods, Measurement, and Management of Work by Mikell P. Groover, ISBN 0-13-140650-7. ©2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

Work Systems and the Methods, Measurement, and Management of Work

by Mikell P. Groover, ISBN 0-13-140650-7.

©2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

Standard Reference Quantity (SRQ)

  • In batch production, it can be argued that the quantity of the production run should influence the value of the time standard
  • Surely a worker must be given an opportunity to learn a task before he or she is measured against the time standard
  • SRQ = the discrete quantity of production (e.g., 10, 100, 1000 units) for which the standard time for the task is applicable
  • If the actual quantity of production is different from the SRQ, then an adjustment in the time standard is appropriate

Work Systems and the Methods, Measurement, and Management of Work by Mikell P. Groover, ISBN 0-13-140650-7. ©2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

Work Systems and the Methods, Measurement, and Management of Work

by Mikell P. Groover, ISBN 0-13-140650-7.

©2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

SRQ Adjustment Ratio

Work Systems and the Methods, Measurement, and Management of Work by Mikell P. Groover, ISBN 0-13-140650-7. ©2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.

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