Discovery Phase in Consulting
boyupe
discovery_phase.docx1. Resistance
What might “resistance” look like in the Contracting and Discovery Phases? Provide a couple of examples. What are the two most common underlying concerns which may cause resistance?
Identify & define two types of problems a consultant might find during the Discovery Phase. Provide an example which illustrates these two types. What method(s) might a consultant use to uncover these problems?
3.Client Role
What role (if any) should the client play in the Discovery phase? Discuss any consultant behaviors which might influence this client role.
4. Diagnosis vs. Discovery
Discuss the pros and cons of diagnosis and discovery. Is one “better” than the other? Describe a scenario where you might recommend each strategy.
