User guide

COMM 310 – User Guide Special Assignment NOTE

This assignment is due by 6:00pm, Tuesday, June 10, 2014.

Unless University Canada West’s system goes down and Drop Box is therefore unavailable, there is no provision for late submission. If the assignment is not submitted on time, I will record a mark of 0.0/10 for the assignment.

You are to create a brief user guide for arming and disarming a building’s alarm system. Thus, your are to present a set of instructions that will result in the user’s being able to set the alarm and turn it off as required.

Your scenario includes the following:

• The building has only one floor, and is occupied by a single business. • The people involved would be the business owner and up to ten employees. • The business is normally open from 8:00am–6:00pm, Monday through Friday.

You should consult:

• Chapter 8 of your textbook, and • The relevant sections of my Week 04 Posting, Mechanism (Technical) and Process Description, and

Instructions, and the relevant Course Website files to which it refers. • The User Guide—Special Assignment Grading Sheet, that follows this page.

I am not setting a required length for this assignment. However, remember my comment: a document should be as long as necessary and as short as possible.

User Guide - Special assignment.docx © DIWIS 2014

User Guide Special Assignment Grading Sheet Below are the issues I will be considering.

Scenario: See previous page

Item—Calibre of:

1. Adherence to/completeness of above scenario /5

2. Complexity of scenario delivered /5

3. Identification of specific audience /5

4. Indication of how instructions are to be used/distributed /5

5. Specification of who should have access to what /5

6. Specification of how confidential information is to be restricted to stated audience /5

7. Use of imperative mood to identify Instruction steps /5

8. Distinction between instruction and other elements /5

9. Numbering system for Instructions /5

10. Restriction to one instruction per indicated step /5

11. Specification of what to do if following the instruction does not produce indicated result /5

12. Use and placement of appropriate cautions, warnings, notes /5

13. Inclusion of apparently necessary visuals /5

14. Identification of which visual for which instruction /5

15. Placement of visuals /5

16. Clarity of visuals /5

17. Application of CMAPP, ABC, CAP, KISS /5

18. Overall professionalism of presentation /5

19. Sub-total 0.0 /90

20. Minus Language Use Flaws @ 1/5 pt. per flaw

21. Total 0.0 /10

User Guide - Special assignment.docx © DIWIS 2014