HRM CASE

Kenny and Norton, owners of TEAM FUN!, a sporting goods manufacturer and retailer, are in the OFFICE, looking at the model of their organization on the wall. Norton comments, “I think it’s great that your daughter, Gloria, is getting married again. And I agree that we should give Bobby, your new son-in-law, a manager job at a branch. But we have all the branch managers we need.”

Kenny grins. “I think this would be a great time to open a Florida store. They could live there; run the place in the summer. We go down there in the winter and make sure everything is going fine. It will be great.”

Norton groans. “Maybe. Hey, Tony!” he yells to the director of human resources, who is walking by. “Come in here for a minute. We need to hire 20–30 people in the Fort Myers, Florida, area to work in our new branch. How long will it take you to get that together?”

Meanwhile, Kenny picks up the phone. “Ray, remember that mall area by the new golf course in Punta Gorda we played last year? Find out if we can lease 30,000–40,000 square feet of it by. . . .” He puts his hand over the receiver and looks at Tony. “How long ’til you get the people?”

Tony gulps and says, “Six months, probably. Who do I take from here?”

Kenny continues on the phone with Ray, the comptroller, “By. . . what is this, June? By September–October 1. That gives us about 60 to 90 days to redo the inside. We can open TEAM FUN! SOUTH in time for a Christmas rush! Sure. Sure. Whatever you need. Get back to me.” He hangs up, obviously well pleased. As Tony slumps into a side chair, Norton says to him, “Now that you did all those job descriptions, I’m amazed you think it will take five months. We know lots of people along the Gulf

Coast. Let me find you some names.” He and Kenny both paw through a huge Rolodex and laugh at certain names and memories as they pull cards for Tony.

Tony sighs, “Good thing I’ve got that intern starting next week.”

Questions:

(You are Tony’s intern.)

1. Make a recruiting plan for TEAM FUN! Identify at least four principal recruiting sources for the new store. Be sure to discuss the pros and cons of each of your suggestions.

2. Recommend to Tony which of the four sources should get top priority. Defend your decision.