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riordanempsatsur2012.xlsxSheet1
| Annual Employee Satisfaction Survey Results | |||
| Average Score for All Employees | |||
| 1=Completely Disagree; 2=Disagree; 3=Neither Agree nor Disagree; 4=Agree; 5=Completely Agree | |||
| 2013 | 2012 | 2011 | |
| Section 1: Job Satisfaction | |||
| My work is interesting and challenging. | 3.3 | 3.3 | 3.2 |
| I am well informed as to how my job fits in with our total company. | 2.7 | 3.4 | 3.9 |
| I feel a part of the organization. | 2.9 | 3.7 | 4.0 |
| My job makes me feel important. | 2.9 | 3.4 | 3.7 |
| I do work that is interesting to me. | 3.3 | 3.9 | 4.0 |
| I have the chance to make use of my abilities and skills | 3.1 | 3.7 | 4.1 |
| Morale where I work is generally high. | 2.1 | 3.9 | 4.3 |
| I like the people I work with. | 3.8 | 4.2 | 4.5 |
| Overall, I am satisfied with my job. | 3.0 | 3.8 | 4.0 |
| 2013 | 2012 | 2011 | |
| Section 2: Working Conditions | |||
| I work an appropriate number of hours each week. | 3.6 | 3.7 | 3.5 |
| Working conditions around my job are okay. | 3.7 | 3.7 | 3.8 |
| The workload is fairly distributed. | 2.8 | 3.0 | 3.3 |
| We have the right amount of rules to follow. | 3.9 | 3.9 | 3.8 |
| Things are well organized around here. | 3.0 | 3.2 | 3.6 |
| Overall, I am satisfied with the working conditions at Riordan Manufacturing. | 2.8 | 3.4 | 4.1 |
| Annual Employee Satisfaction Survey Results | |||
| Average Score for All Employees | |||
| 1=Completely Disagree; 2=Disagree; 3=Neither Agree nor Disagree; 4=Agree; 5=Completely Agree | |||
| 2013 | 2012 | 2011 | |
| Section 3: Personal Opportunity | |||
| Qualified employees are usually allowed to transfer to better jobs. | 3.3 | 3.0 | 3.2 |
| The individuals who do receive promotions usually deserved them. | 3.1 | 3.3 | 3.4 |
| There is enough reward and recognition for doing good work. | 3.0 | 3.6 | 4.1 |
| I can be sure of a job with Riordan as long as I do good work. | 3.7 | 3.9 | 3.7 |
| During the past six months, I have seriously considered leaving Riordan for another job. | 4.0 | 3.5 | 2.2 |
| I am optimistic about my future with the company. | 2.9 | 3.2 | 3.9 |
| The company provides adequate training opportunities. | 2.8 | 2.8 | 3.1 |
| I get the training I need to do my job. | 3.7 | 3.7 | 3.8 |
| My job provides me with the opportunity to grow and use a wide range of my skills. | 3.6 | 3.9 | 3.9 |
| Overall, I am satisfied with the opportunities available to me at Riordan Manufacturing. | 2.9 | 3.3 | 3.7 |
| 2013 | 2012 | 2011 | |
| Section 4: Cooperation | |||
| People in my work area work well together. | 4.0 | 4.2 | 4.1 |
| The people in my area help each other out when someone falls behind. | 4.3 | 4.1 | 4.4 |
| There is cooperation between my department and other departments we work with. | 2.7 | 3.3 | 3.9 |
| My work group makes good decisions and solves problems well. | 3.9 | 3.9 | 3.9 |
| Overall, I believe people at Riordan cooperate well. | 3.9 | 3.8 | 3.9 |
| Annual Employee Satisfaction Survey Results | |||
| Average Score for All Employees | |||
| 1=Completely Disagree; 2=Disagree; 3=Neither Agree nor Disagree; 4=Agree; 5=Completely Agree | |||
| 2013 | 2012 | 2011 | |
| Section 5: Compensation and Benefits | |||
| I am paid fairly for the work I do. | 2.7 | 3.1 | 3.6 |
| I understand how my pay is determined. | 2.7 | 3.0 | 2.8 |
| I am satisfied with how pay raises are determined. | 3.0 | 3.1 | 3.0 |
| In comparison with people in similar jobs in other companies, I feel my pay is fair. | 2.9 | 3.4 | 3.6 |
| I feel that the benefits package at Riordan is fair and competitive. | 3.6 | 3.5 | 3.5 |
| I know if I work hard and do a good job, I will be rewarded fairly. | 2.6 | 3.6 | 3.7 |
| I would leave Riordan Manufacturing for 10% more money. | 3.6 | 2.7 | 2.4 |
| There are fair bonuses or incentives for doing my job. | 2.1 | 2.4 | 2.7 |
| Overall, I am satisfied with pay and benefits at Riordan Manufacturing. | 2.4 | 2.7 | 3.2 |
| 2013 | 2012 | 2011 | |
| Section 6: Communication | |||
| I am aware of changes in my department before they happen. | 3.6 | 3.9 | 3.7 |
| I know the goals of my department. | 4.1 | 4.1 | 4.1 |
| I am able to find out things I need to know to get my job done. | 4.3 | 4.1 | 4.0 |
| I am satisfied with the communication in my work group. | 4.3 | 4.4 | 4.4 |
| I am satisfied with the communication between management and staff. | 3.9 | 4.0 | 4.2 |
| Management tells employees the truth. | 3.7 | 4.0 | 3.7 |
| I hear about changes in the company from management communication, not rumors. | 3.7 | 3.7 | 3.2 |
| Overall, I am satisfied with the communication at Riordan Manufacturing. | 3.5 | 3.5 | 3.8 |
| Annual Employee Satisfaction Survey Results | |||
| Average Score for All Employees | |||
| 1=Completely Disagree; 2=Disagree; 3=Neither Agree nor Disagree; 4=Agree; 5=Completely Agree | |||
| 2013 | 2012 | 2011 | |
| Section 7: Supervision in My Department | |||
| My supervisor is fair in his/her dealings with me. | 3.7 | 3.8 | 3.9 |
| I feel free to express my honest opinions to my supervisor. | 3.7 | 3.9 | 3.8 |
| My supervisor listens to my suggestions and problems. | 4.0 | 4.0 | 4.0 |
| My supervisor has enough authority to make changes for the better. | 3.9 | 4.1 | 4.2 |
| My supervisor gives me credit for work well done. | 4.1 | 4.2 | 4.4 |
| I am held accountable for my performance. | 4.6 | 4.2 | 4.0 |
| I get regular feedback on my performance. | 4.5 | 4.4 | 3.6 |
| Employee evaluations are fair and appropriate. | 4.0 | 3.7 | 3.9 |
| My supervisor encourages people to do the best work they can. | 4.2 | 4.1 | 3.9 |
| My supervisor knows my career goals and is committed to helping me achieve them. | 4.0 | 4.0 | 4.2 |
| I feel respected by my supervisor. | 4.4 | 4.2 | 4.2 |
| Overall, I am satisfied with my supervisor. | 4.3 | 4.2 | 4.1 |
| (Continue to next page …) | |||
| Annual Employee Satisfaction Survey Results | |||
| Average Score for All Employees | |||
| 1=Completely Disagree; 2=Disagree; 3=Neither Agree nor Disagree; 4=Agree; 5=Completely Agree | |||
| 2013 | 2012 | 2011 | |
| Section 8: Management at Riordan Manufacturing | |||
| Management is interested in my welfare. | 3.3 | 4.0 | 4.3 |
| The organization is well managed. | 3.8 | 3.9 | 4.3 |
| My department is well managed. | 3.7 | 4.1 | 4.3 |
| Management understands the issues we face in our jobs. | 3.4 | 3.8 | 4.1 |
| Management treats all employees fairly. | 2.7 | 2.6 | 2.8 |
| I am proud to work for Riordan Manufacturing. | 2.7 | 3.8 | 4.1 |
| I would recommend employment at Riordan Manufacturing to my friends. | 2.5 | 3.6 | 4.2 |
| I understand the company's vision. | 2.3 | 3.6 | 3.8 |
| The planning process is effective in this organization. | 1.7 | 3.7 | 3.7 |
| The company is committed to quality products and services. | 3.8 | 4.4 | 4.2 |
| Creativity and innovation is encouraged in this organization. | 3.5 | 3.9 | 3.8 |
| Overall, I am satisfied with Management at Riordan Manufacturing. | 3.6 | 3.8 | 3.7 |
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