pls reword

MGM316-1401B-01

Quesadra D. Goodrum

Class Discussion Phase2

Colorado Technical University

Professor: Edmund Winters

4/07/2014

In an ever-changing world, intercultural business communication is one of the most vital aspects of carrying out business in foreign countries. We are set up to fail if we enter into foreign business agreements blindly. In the absence of proper communication skills, cultural awareness comes into play knowing the culture in which we are dealing. All of your concepts you may have grown up with and ideas that you have formed beforehand need to be thrown away and cast to the side. Your concepts and ideas in these business meetings will only be as effective as your communication skills. If your communications skills are weak so will be your presentation of your projected business plan. If I was going to develop a training program on the same, my lesson plan would look as illustrated below:

I. Class Objectives: The goals or objectives for class include understanding how language affects intercultural business communications and learning about different cultures and how they communicate when conducting business activities.

II. Connection to Course Goals: The class’s daily objectives will connect to the overall course goals by dealing with one topic at a time.

III. Anticipatory Set: What is usually involved in intercultural business communication and how should one behave if relocated to foreign countries such as United Arab Emirates, Mexico, China and Israel?

IV. Cultural Awareness

V. High vs. Low Context Cultures

VI. Language: Verbal vs. Non-Verbal

VII. Conversational Taboos

VIII. Interaction: Ethical/Unethical awareness

IX. Conclusion: connecting the objectives

My developed training program will help my students target and grasp the importance of the concepts listed and how they connect to one another. You will need to know a number of things regarding Cultural Awareness, High vs. Low Context Cultures, and Verbal vs. Non-Verbal, Conversational Taboos, and Interaction Ethical/Unethical awareness, and connecting the objectives. “Low context language is where things are fully spelled out or made explicit where there is also considerable dependence on what is actually being said or written (Gibson, 2002).” Western cultures tend to be inclined more toward low context language while Eastern and

Southern cultures are more inclined to use high context language (LeBaron, 2003).“High context language is whereby communicators assume a great deal of commonality of opinions and knowledge so that not much is made explicit (Novinger, 2001).” In other words, communication is in indirect ways. It is of crucial importance for business individuals venturing overseas to learn more about the business culture and etiquette present in countries such as Mexico, China, United Arab Emirates and Israel as they are not the same as the American business culture.

International Business Communication

Understanding other cultures tend to greatly enhance international relationships. In additions to establishing a more favorable working condition when sending employees on foreign assignments or relocating them to the US (LeBaron, 2003). Whenever large corporations expand internationally and become multi-language entities, issues relating to cross culture affect every aspect of the business.

Cross cultural training through cultural awareness is aggressively being adopted by numerous large and medium enterprises a like. It is in the preparation of their teams, vendors and clients with the necessary abilities to carry out world-level business in a multi-cultural environment. Providing language and cultural training for employees is big business and employers are developing training programs on how language affects intercultural business communications.

Some conversation taboos that my students should be aware try to be polite and subtle when communicating with individuals from, say, China, as they tend to find Westerners rather offensively blunt (Gibson, 2002). They also find Chinese business individuals to be devious, secretive and unforthcoming with information (Novinger, 2001). Students should note that Arab nations as well as Israel do not eat pork (LeBaron, 2003).

Unlike Westerners, individuals from the mentioned countries do not allow men to shake hands with women in public and this too should be noted (Zhu, 2014). However, take into consideration that there are a few pros and cons of using an interpreter in these countries for instance; they can be misunderstood if the interpreter is not as good at their job as expected (Gibson, 2002). Interpreters come in handy as they prevent language barriers and allow for better intercultural business communications.

References

Gibson, R. (2002). Intercultural Business Communication: An Introduction to the Theory and Practice of Intercultural Business Communication for Teachers, Language Trainers, and Business People. . Oxford: Oxford University Press.

LeBaron, M. (2003). Bringing Cultural Conflicts: New Approaches for a Changing World. San Francisco: Jossey-Bass.

M.U.S.E. (2014, April 06). Career Education Corporation. Retrieved from International Communication: https://campus.ctuonline.edu/courses/MGM316/p1/hub1/hub.html

Novinger, T. (2001). International Communication. Austin: University of Texas Press.

Zhu, Y. Z. (2014, April 06). Diplomacy.edu. Retrieved from Diplomacy: http://www.diplomacy.edu/sites/default/files/IC%20and%20Diplomacy%20%28FINAL%29_Part13.pdf