For SolutionsPro

2000 Bouldercrest Rd. SE. Apt. J12, Atlanta, Georgia 30316 • (678)949-3744 •[email protected]

OBJECTIVE

To acquire a challenging position, this allows me to utilize proven interpersonal/interactive skills and education as a Medical Assistant.

Education

Everest College Atlanta, GA

Medical Assistant

University of Phoenix Atlanta, GA

Business/Healthcare Management

Skills

CPR/First Aid certified, EKG, medical terminology, clinical asepsis and procedures, vital signs, injections, venipuncture, capillaries, urinalysis and biohazard control Computer keyboarding alphanumeric, computer problem solving, Word Perfect, Windows, Microsoft Office, Excel, QuickBooks, Access, Power Point, Lotus Notes, Outlook, Visio, Photoshop, Medic System, Medical Terminology, AS 400, Office equipment, typing, filing, payment posting, accounts payable/receivable, medical billing/coding,

RELEVANT WORK EXPERIENCE

06/08 - 12/08 Coram Specialty Infusion Services Marietta, GA

Admissions Representative

· Initiated the admissions process for patient referrals by collecting demographic & insurance information on patients over the phone & acted as the primary contact for new & existing accounts

· Investigated type & level of insurance coverage to assess patient eligibility for the program

· Communicated w/medical professionals & insurance company personnel to expedite patient eligible into program

· Resolved reimbursement issues w/accounts, sales force & management

· Acted as a resource to all Admissions Representatives & clerical support staff

04/00 - 08/02 Emory Hospital Atlanta, GA

Department Assistant

· Assisted Director w/six departments of Outpatient Surgery/Peri-operative Services.

· Performed, processed time/attendance for unit staff. Assisted in payroll receiving/distribution of employee paychecks.

· Collected/reviewed unit time records for accuracy, completeness/procedural compliance. Provided support to Department Director/unit nurse management.

· Coordinated/assisted in meeting the administrative needs of the patient unit.

· Scheduled unit personnel, reviewed departmental charges, expedited the delivery of supplies/ensured the availability of sufficient staff support.

· Facilitated communication/acting as liaison for unit personnel.

· Attended/participated in departmental meetings, circulated memos, and posted announcements, kept staff informed of any operational changes, which may impact their work.

· Held regular meetings w/staff to discuss issues/concerns affecting unit operations.

· Assisted in data analysis to support making fact-based decisions.

· Participated in programs/projects, such as graphics for charts, graphs/designing the floor plan of a unit, which supported the goals/objectives of the unit.

· Participated in the orientation of new employees.

· Provided computer training to unit staff/others.

· Maintained records pertaining to unit operations including confidential personnel records, time sheets, financial accounting, budget, correspondence, supplies/equipment to ensure accuracy/ease of retrieval.

· Regularly assessed employee performance, provided feedback to employees concerning their performance.

· Developed/updated daily staff schedules.

· Adjusted work schedules to accommodate changing staff needs.

· Coordinated the preparation/processing of employee information, human resources personnel action forms and time sheets.

· Worked closely w/human resources for hospital rules/regulations, FMLA leave, retirement, worker’s comp leave and disciplinary actions concerning employees.

11/99 – 04/00 Magellan Behavioral Health Atlanta, GA

Administrative Assistant

· Answered multi-line telephone.

· Provided general information about programs/accessing services.

· Prepared schedule, confirmed patient appointments.

· Obtained pertinent information for first visit.

· Determined the priority of the appointments daily.

· Identified possible crisis/emergency situations/pass the calls to a clinician.

· Performed initial registration, verified patient coverage/eligibility as needed.

· Maintained chart preparation, performed quality assurance checks on patient's charts.

· Collected/recorded patient co-payments.

· Completed all HCFA’s 1500 on daily/monthly basis.

· Responsible for reporting maintenance problems, ordering forms, supplies/equipment for office.

· Typed, filed variety of letters, memorandums/reports in an accurate/efficient fashion.

· Handled all incoming/outgoing mail.

07/96 – 12/96 General Vascular Surgeons Group Cincinnati, OH

Medical Secretary

· Answered multi-line telephone, greeted patients while scheduling medical appointments, made patient referral/follow-ups.

· Arranged medical billing payment plans.

· Worked closely w/doctors /medical assistants while seeing patients in the clinics, processed lab reports.

· Provided clerical support functions on a daily basis for the medical center

06/86 – 07/96 University Hospital Cincinnati, OH

Health Unit Coordinator/Unit Clerk

· Registered 120+ third-shift emergency patients per night.

· Handled patient admissions/discharges.

· Updated patient information in charts.

· Answered multi-line telephone, provided patient conditions in a prompt accurate manner.

· Processed laboratory specimens, medical transcription, alphanumeric data entry & medical records.

· Interacted w/doctors, anesthesia for preparation of surgery room’s availability.

· Arranged transfer of patients from the Operating Room to designated areas.

· Performed other clerical support functions on a daily basis.

· Assisted w/Operating Room scheduling of cases.