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Process Design Matrix

Version 5

Process Design Matrix

Complete the process design matrix.

Write an executive summary identifying appropriate design approaches for a selected product and service.

Pick one service with which you are familiar. Complete three to five line items such as production line, self-service, or personal attention approach, on the Process Design Matrix.

Pick one product with which you are familiar. Complete three to five line items such as Job shop, batch, assembly line, or continuous flow approach, on the Process Design Matrix.

Process Design Aspect	Service	Product
Design focal point
Strategy
Process design approach
Process map
Process Performance Measurement
Factory location
Facilty layout
Process design
Scheduling
Producting planning
Workforce
Quality
Capacity
Inventory