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mkt113_module_8_marketingevaluation_fa2013.pptx

Marketing Evaluation

MKT 113 Introduction to Marketing

Module 8

Value Creation

Current Events Analysis Topics

Story via http://www.forbes.com/sites/antonysavvas/2013/11/11/kpmg-launches-big-data-analytics-investment-arm-to-gain-rapid-market-entry/

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Branding and Packaging Decisions Readings and Learning Outcomes

Chapter 14 Customer Satisfaction, Loyalty, and Empowerment

Measuring Marketing: 110+ Key Metrics Every Marketer Needs http:// site.ebrary.com.ezproxy.snhu.edu/lib/snhu/docDetail.action?docID=10629615

Identify marketing metrics used to measure integrated marketing communications (IMC) success

Discuss the principles and techniques used to track and measure the success of a marketing plan

Understand the economic and accounting principles related to profitability and profit/loss analysis

Understand the role of marketing metrics in the ongoing evaluation of business and marketing planning

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Products | Goods vs. Services

TANGIBLE = Packaging | INTANGIBLE = Comfort

Core Product | Augmented Product

Service Dominant Approach to Marketing

Product Level Terminology

Consumer Offerings Four General Categories

Convenience

Little effort in shopping. Bread is an example

Shopping

Compare products and select

Consumers often care about brand names

Unsought

Products that buyers do not want to shop for until they need them

Specialty

Highly differentiated. Available through limited channels

BRAND—is a name, picture, design, or symbol, or combination of those items, used by a seller to identify its offerings and to differentiate them from competitors’ offerings.

BRANDING—is the set of activities designed to create a brand and position it in the minds of consumers.

BRAND NAME—is the spoken part of a brand’s identity.

BRAND MARK—is the symbol associated with a brand.

BRAND EXTENSION – involves utilizing an existing brand name or brand mark for a new product category.

CANNIBALIZATION—occurs when a firm’s new offering eats into the sales of one of its older offerings.

Branding

New Offering Development Process

Idea Generation (Research and Development)

Idea Screening (Good Fit?)

Feature Specification

Development (Prototype)

Testing (Test Market | Communication Plan)

Launch (Commercialization)

Evaluation (Monitor Progress)

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Product Life Cycle

Modifying Products to Extend Maturity

Packaging

Quality

Quantity

Redesign and repackage

Adding new features that extend use

Increasing amount purchased for same price

Individual New Offering Proposal

What is your company?

What is the company’s Mission Statement?

What are their major products and brands?

Evaluate their SWOT Analysis.

Who are their top competition?

What is the best opportunity for your company?

Individual New Offering Proposal

New Offering Description/Justification

New Offering Features (Characteristics)

New Offering Benefits (Target Audience and How do they Benefit?)

Price (What price strategy will be used?)

Have a Great

SNHU Day.

Professor Lynch | #MKT113Topics

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