Business Writing Assignment

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Memo Instructions

Persuasive Message

For this assignment, choose one of the following from your desired career field: a reference book, textbook, or periodical. The book or periodical must be one that would be useful to someone working in your desired profession.

Now assume that you are an employee of an organization that would benefit by having this book or periodical made readily available to the public. Write a one-page memo to your supervisor recommending the purchase, and be sure to cite your reference (author, title, edition, publisher, etc., following current APA format). Consider the following criteria when writing your memo:

1. Relevance of source material’s information to that job

2. Reading level of source material with respect to potential readers

3. Cost of book or periodical compared with its value

4. Probable usage

5. Unique or helpful features of the book or periodical (such as articles, bibliographies, or special sections)

This is a technical English course which means correct grammar usage must be used, APA format, etc.

Example:

Trans Globe Airlines

MEMORANDUM

To:R. Ames, Vice President, Personnel

From:B. Doakes, Health and Safety

Date:August 15, 20xx

Subject:Recommendations for Reducing Agents' Discomfort

In our July 20 staff meeting, we discussed physical discomfort among reservation and booking agents, who spend eight hours daily at automated workstations. Our agents complain of headaches, eyestrain and irritation, blurred or double vision, backaches, and stiff joints. This report outlines the apparent causes and recommends ways of reducing discomfort.

Trans Globe Airlines

MEMORANDUM

To:R. Ames, Vice President, Personnel

From:B. Doakes, Health and Safety

Date:August 15, 20xx

Subject:Recommendations for Reducing Agents' Discomfort

In our July 20 staff meeting, we discussed physical discomfort among reservation and booking agents, who spend eight hours daily at automated workstations. Our agents complain of headaches, eyestrain and irritation, blurred or double vision, backaches, and stiff joints. This report outlines the apparent causes and recommends ways of reducing discomfort.

Causes of Agents' Discomfort For the time being, I have ruled out the computer display screens as a cause of headaches and eye problems for the following reasons:

1. Our new display screens have excellent contrast and no flicker.

2. Research findings about the effects of low-level radiation from computer screens are inconclusive.

The headaches and eye problems seem to be caused by the excessive glare on display screens from background lighting.

Other discomforts, such as backaches and stiffness, apparently result from the agents' sitting in one position for up to two hours between breaks.

Recommended Changes We can eliminate much discomfort by improving background lighting, workstation conditions, and work routines and habits.

Background Lighting. To reduce the glare on display screens, these are recommended changes in background lighting:

1. Decrease all overhead lighting by installing lower-wattage bulbs.

2. Keep all curtains and adjustable blinds on the south and west windows at least halfdrawn, to block direct sunlight.

3. Install shades to direct the overhead light straight downward, so that it is not reflected by the screens.

Workstation Conditions. These are recommended changes in the workstations:

1. Reposition all screens so light sources are neither at front nor back.

2. Wash the surface of each screen weekly.

3. Adjust each screen so the top is slightly below the operator's eye level.

4. Adjust all keyboards so they are 27 inches from the floor.

5. Replace all fixed chairs with adjustable, armless, secretarial chairs.

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