Write 5 primary goals and their metrics for the railroad facility-- MGMT

Organizational  Design  Project  

 

The  National  Railroad  owns  and  operates  1500  diesel-­‐electric  engines.  Each  of   the  engines  is  serviced  and  maintained  at  one  of  five  service/repair  facilities   scattered  throughout  the  country.  Three  hundred  (300)  engines  are  assigned   to  each  facility.  Each  facility  is  staffed  by  150  employees  that  have   responsibility  for  maintaining  and  repairing  their  assigned  engines  at  the   lowest  possible  cost.  By  federal  law,  they  are  required  to  perform   maintenance  checks  on  all  safety  related  equipment  every  90  days.  In  addition,   the  regularly  service  the  engines  (ranging  from  an  “oil  and  lube”  to  a  complete   disassembly  and  rebuild  of  each  of  the  major  engine  components)  at  specific   mileage  intervals  and  retrieve  and  repair  any  engines  that  break  down  while   in  service.  The  150  employees  at  each  of  the  service  repair  facilities  perform   the  following  functions.  You  are  dealing  with  one  of  these  facilities.  There  are   ranges  in  the  functions  below.  Some  employees  may  (or  may  not)  perform   more  than  one  function.  

Machinist  (37%  -­‐  43%)  –  Maintain  and  repair  the  diesel  engines  and  other   mechanical  parts  (e.g.,  wheels,  axles,  etc.)  of  the  engines.  

Electrician  (18%  -­‐  24%)  –  Maintain  and  repair  the  electrical  motors  and   electrical  transmission  lines  and  equipment  on  the  engines.  

Pipefitter  (9%  -­‐  14%)  –  Maintain  and  repair  the  framework  of  pipes  and  tubes   that  transport  fluids  (e.g.,  coolants,  lubricants,  etc.)  to  the  locations  where   they  are  needed.  

Boilermaker  (7%  -­‐  9%)  –  Maintain  and  repair  the  thick  sheet  metal  parts  that   cover  and  protect  the  working  parts  of  the  engines.  

Laborer  (6%  -­‐  9%)  –  Wash;  move  engines;  do  detail  work  in  engine  cabs   (seats,  windows,  etc.);  paint  exterior  surfaces  as  needed.  

Quality  Control  Inspector  (5%  –  7%)  –  Check  the  work  of  each  of  the  functions   and  track  down  sources  of  any  errors  that  are  identified  during  inspections.  

Supervisor  (8%  -­‐  10%)  –  Maintain  an  overall  work  schedule;  make  work   assignments;  monitor  the  overall  progress  of  the  work  and  make  adjustlments   and  reassignments  as  needed.