Gaming Management

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hm_322_syllabus_jan_2014.doc

Syllabus

HM/322 Version 1

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Syllabus

School of Business

HM/322 Version 1

Gaming Management

Copyright © 2009 by University of Phoenix. All rights reserved.

Course Description

This course provides an overview of the business practices and principles unique to the gaming industry. This includes an overview of the history and evolution of gaming, different venues, and the business implications of the economic and social impact of the industry. Special emphasis is placed on legal, ethical, and social issues related to gaming entertainment as a business entity.

Policies

Faculty and students/learners will be held responsible for understanding and adhering to all policies contained within the following two documents:

· University policies : You must be logged into the student website to view this document.

· Instructor policies: This document is posted in the Course Materials forum.

University policies are subject to change. Be sure to read the policies at the beginning of each class. Policies may be slightly different depending on the modality in which you attend class. If you have recently changed modalities, read the policies governing your current class modality.

PARTICIPATION: Participation is very important as it contributes to the overall learning and enjoyment of the class. Participation consists of messages sent above and beyond graded assignments. Both quantity and quality are important considerations when posting substantive messages. For example, "I agree” does not constitute participation because it does not add anything of substance to the discussion. In order to earn full participation points, the messages must be related to the course topics for the week and include new ideas

or personal perspectives.

For full participation credit during participation weeks, students are required to contribute a total of eight substantive messages each week in the Main Forum. The eight messages must occur on at least three different days during the online week.

Course Materials

Hashimoto, K. (2008). Casino management: A strategic approach. Upper Saddle River, NJ: Pearson.

Kilby, J., Fox, J., & Lucas, A. (2005). Casino operations management. Hoboken, NJ: Wiley.

All electronic materials are available on the student website.

ASSIGNMENTS

Due

Points

Individual (70%)

United States Gaming Industry Worksheet

W1

10

Effects of Gaming on Society Paper

W2

10

Staffing a Casino

W3

10

Economic Impact of Gaming Enterprises PPT

W3

12

Regulation and Ethical Issues in the Gaming Industry Paper

W4

12

Participation (16 points)

Wks 1-4

16

Individual Total

70

Learning Teams (30%)

LT Weekly Reflections

Wks 2-4

6

Baderman Island Casino Development Paper

W5

24

Learning Team Total

30

Total

100

Week One: The History of Gaming in American Society

Details

Due

Points

Objectives

1.1 Describe contributing factors that led to the evolution of the U.S. gaming industry.

1.2 Recognize the implications of gaming on society.

Readings

Read Ch. 1 of Casino Management.

Read Ch. 3 of Casino Management.

Read Ch. 8 of Casino Management.

Read Ch. 1 of Casino Operations Management.

Read this week’s Electronic Reserve Readings.

Participation

Participate in class discussion.

4

Individual

United States Gaming Industry Worksheet

Resource: United States Gaming Industry Worksheet

Answer each question in no more than 100 words.

Monday

10

Week Two: The Business of Casinos

Details

Due

Points

Objectives

1.3 Identify business practices unique to the gaming industry.

1.4 Recognize staffing considerations for key roles and functions in the gaming industry.

1.5 Describe the economic impact of gaming enterprises on the communities in which they operate.

Readings

Read Ch. 2 of Casino Management.

Read Ch. 10 of Casino Management.

Read Ch. 11 of Casino Management.

Read Ch. 4 of Casino Operations Management.

Read this week’s Electronic Reserve Readings.

Participation

Participate in class discussion.

4

Learning Team Weekly Reflection

Collaborate with your Learning Team to discuss the previous week’s objectives.

Discuss what you learned, what could be applicable to your workplace or personal life, and how your knowledge has increased as a result of what you experienced through the learning activities in the previous week.

Prepare and submit a 1-page paper , no less than 250 words detailing the findings of your discussion.

Monday

2

Individual

Effects of Gaming on Society Paper

Conduct an Internet and library search on the societal effects of gaming throughout American history.

Explain in no more than 1,400 words how legal and illegal forms of gaming result in both benefits and drawbacks to society. Use specific examples found in your research.

Cite at least three peer-reviewed sources to support your paper.

Format your paper consistent with APA guidelines.

Monday

10

Week Three: The Legal and Ethical Environments of the Gaming Industry

Details

Due

Points

Objectives

1.6 Explain the complexities of regulating the gaming industry.

1.7 Analyze ethical issues in the gaming industry.

Readings

Read Ch. 4 of Casino Management.

Read Ch. 5 of Casino Management.

Read Ch. 6 of Casino Management.

Read Ch. 2 of Casino Operations Management.

Read Ch. 3 of Casino Operations Management.

Read this week’s Electronic Reserve Readings.

Participation

Participate in class discussion.

4

Learning Team Weekly Reflection

Collaborate with your Learning Team to discuss the previous week’s objectives.

Discuss what you learned, what could be applicable to your workplace or personal life, and how your knowledge has increased as a result of what you experienced through the learning activities in the previous week.

Prepare and submit a 1-page paper , no less than 250 words detailing the findings of your discussion.

Monday

2

Individual

Staffing a Casino

Resources: Silver’s Casino-Hotel link located on the student Web site, Silver’s Casino-Hotel Worksheet

Complete the assignment.

Monday

10

Individual

Economic Impact of Gaming Enterprises Presentation

Select one location as the focus of your project:

· Biloxi, MS

· Atlantic City, NJ

· Las Vegas, NV

· Kansas City or St. Louis, Missouri

· Fort Thompson, South Dakota

· Foxwoods Resort in Connecticut

Research the economic impact of gaming on this community.

Summarize the economic impact of gaming on this community.

Prepare a PowerPoint presentation of 8-10 slides including speaker’s notes that highlight the economic impact of the area. Cover areas like development, employment, growth and financial contributions to charities. Also consider the negative economic impact of gaming. Is the community a small market or large market and why this is important to sustainability and growth.

Submit your presentation to the facilitator.

Monday

12

Week Four: Casinos as Destinations

Details

Due

Points

Objectives

1.8 Describe how nongaming entertainment concepts have broadened the gaming industry.

1.9 Describe how casinos market themselves to draw specific gaming patrons.

Readings

Read Ch. 13 of Casino Management.

Read Ch. 14 of Casino Management.

Read Ch. 16 of Casino Operations Management.

Read this week’s Electronic Reserve Readings.

Participation

Participate in class discussion.

4

Learning Team Weekly Reflection

Collaborate with your Learning Team to discuss the previous week’s objectives.

Discuss what you learned, what could be applicable to your workplace or personal life, and how your knowledge has increased as a result of what you experienced through the learning activities in the previous week.

Prepare and submit a 1-page paper , no less than 250 words detailing the findings of your discussion.

Monday

2

Individual

Regulation and Ethical Issues in the Gaming Industry Paper

Briefly overview the criteria upon which gaming laws and regulations differ by location and include specific examples.

Select three to five ethical issues and tie them to regulations. Examine how different states or establishments regulate the ethical issues, and discuss why the issues are so complex to regulate.

Write no more than 1,750 words.

Cite at least three peer-reviewed sources to support your paper.

Format your paper consistent with APA guidelines.

Monday

12

Week Five: Future Trends in the Gaming Industry

Details

Due

Points

Objectives

1.10 Explain how technology influences global perspectives on gaming.

Readings

Read Ch. 15 of Casino Management.

Read this week’s Electronic Reserve Readings.

Participation

Participate in class discussion only as required for attendance.

Learning Team

Baderman Island Casino Development Paper

Baderman Island is considering building a casino on the island in the near future. The Baderman Island public relations department has notified the facility managers on the island as well as the residents of the neighboring town of Kelsey about the potential for development. The managers and residents have responded with emails, letters, memos, and blog entries expressing their opinions and concerns.

The assignment makes use of Baderman Island, one of the Virtual Organizations. The link to the Virtual Organizations is found on your student Web site. From the Virtual Organizations portal, navigate to Baderman Island. From the Resort’s main page, click on the Baderman Island Employee Access link. Continue to the Baderman Island Employee site and click on Operations. Look under Future Development and review all of the relevant communication in the Proposed Casino file and decide whether a casino should be developed.

Resources: Baderman Island website link located on your student website

Explain why a casino would or would not be able to fit the existing culture on Baderman Island.

Explain how a casino would affect and be affected by the nongaming facilities on Baderman Island.

Describe how Baderman Island could market the casino and how the public might respond.

Discuss how Baderman could use technology to communicate with Kelsey residents as well as past and future guests about the casino.

Research existing casinos and use them as examples to strengthen your argument for or against the Baderman casino.

Respond to some of the specific concerns in the Proposed Casino File.

Write no more than 2,100 words to explain and justify your decision.

Format your paper consistent with APA guidelines.

Monday

24

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