| EX 7.2 |
| | | Observation (in minutes) |
| Activity | Performance Rating | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 9 | 10 | 11 | 12 | Observed Time | Normal Time |
| Registration | 1.15 | 3 | 6 | 4 | 8 | 4 | 5 | 4 | 6 | 4 | 6 | 4 | 4.91 | 5.65 |
| Co-Payment | 0.95 | 7 | 9 | 11 | 8 | 12 | 9 | 6 | 11 | 9 | 12 | 10 | 9.45 | 8.98 |
| vital signs | 0.96 | 9 | 8 | 11 | 12 | 9 | 8 | 10 | 12 | 8 | 12 | 11 | 10.00 | 9.60 |
| Placement to exam room | 0.98 | 3 | 5 | 4 | 6 | 3 | 5 | 3 | 6 | 5 | 4 | 7 | 4.64 | 4.54 |
| Examination | 1 | 18 | 15 | 19 | 22 | 18 | 12 | 19 | 21 | 16 | 21 | 17 | 18.00 | 18.00 |
| Test order entry | 1.02 | 4 | 7 | 3 | 5 | 4 | 11 | 9 | 12 | 11 | 14 | 9 | 8.09 | 8.25 |
| Referral requests | 1.11 | 11 | 10 | 16 | 9 | 8 | 9 | 7 | 7 | 9 | 7 | 6 | 9.00 | 9.99 |
| Follow up | 1.08 | 3 | 5 | 3 | 4 | 3 | 4 | 4 | 5 | 3 | 3 | 5 | 3.82 | 4.12 |
| appointment |
| scheduling |
| | | | | | | | | | | | | | Job OT | Job NT |
| a. Excluding the wait times, recalculate the standard times. |
| b. If there were an average of 1,800 patient visits to the outpatient clinic, what would be the standard hours per month? |
| c. If the target utilization rate is 80%; the indirect support time per visit is 0.10 hour; and total admin time is 5 hours |
| per day, what is target FTE level? |
| d. If fringe benefits account for 9% of the target FTEs, what are the required FTEs? (That is, what are the FTEs required per year, based on 52 weeks, 40 hours/week?) |
marhal5
for_week_4.xlsx
