assignment

Managing Returns

For this assignment you need to talk about your personal experience with the return process.

Describe how you returned a product and identify the activities or steps in the process

that affected you. You should also identify things that you were aware of from this process such as shipping/logistics of your return, refunds etc.

For example: How did you make your initial request and was there a gate keeping process used. Identify and discuss any of the best practices that the firm used when you returned your product.

If you do not have an example you can look at a company and their return process and identify if they are using Best Practices when it comes to returns .