Leadership Development Report

Components of the leading others element of the CMU LDP

 Cooperating

 Persuading

 Resolving Conflicts/Negotiating

 Empowering

 Inspiring

 Political Savvy Leaders must maximize the potential of others and motivate them to attain shared goals. They must be able to manage individual and group performance with an understanding of group dynamics and team building. Leaders must actively listen and communicate effectively to persuade others and build consensus and trust. They should understand and be empathic toward individual’s emotions and needs and be able to resolve conflicts in a respectful manner.

Developing Others (N)

Communicating (K)

Interpersonal Awareness (L)

Motivating Others (M)

 Psychological Knowledge

 Social Orientation

 Social Perceptiveness

 Service Orientation

 Nurturing Relationships

Influencing (O)

 Interpreting the Meaning of Information for Others

 Assessing Others

 Coaching, Developing and Instructing

 Communicating with Coworkers

 Active Listening

 Facilitating Discussion

 Public Speaking

 Developing External Contacts

 Communicating Outside the Organization

 Knowledge of Principles of Learning

 Taking Charge

 Orienting Others

 Setting Goals for Others

 Reinforcing Success

 Developing and Building Teams

Leading

Others

Leading Others Dimension

K Communicating

K1 Communicating with Coworkers: Communicating information face-to-face, written, telephone or computer.

K2 Active Listening: Listening intently to what others are saying and asking for further details when appropriate.

K3 Facilitating Discussion: Promoting the involvement of various individuals and a norm of openness and collegiality during group discussions.

K4 Public Speaking: Vocalizing clearly, maintaining a comfortable pace, and using appropriate non-verbal behaviours during formal presentations. Utilizing visual aids during presentations. Engaging the audience and responding to questions from the audience.

K5 Developing External Contacts: Developing portfolio of external contacts within the professional community.

K6 Communicating Outside the Organization: Exchanging information with others outside the organisation (e.g., customers, other organisations).

L Interpersonal Awareness

L1 Psychological Knowledge: Knowledge of human behavior, mental processes, and individual and group performance.

L2 Social Orientation: Being comfortable interacting and working with others.

L3 Social Perceptiveness: Awareness and understanding of why others are reacting the way they are.

L4 Service Orientation: Actively seeking out ways to assist people in their duties.

L5 Nurturing Relationships: Building positive and cooperative working relationships with others. Maintaining relationships over time.

M Motivating Others

M1 Taking Charge: A willingness to initiate the activities of groups and lead others toward common goals.

M2 Orienting Others: Orienting new employees to provide an overview of the organisation and its policies, work rules, and job responsibilities. Reviewing current job assignments for existing employees to identify work experiences that will help the employee develop.

M3 Setting Goals for Others: Setting challenging but attainable goals for individuals and groups. Specifying actions, strategies and timelines necessary for goal attainment.

M4 Reinforcing Success: Measuring and tracking progress toward goals to evaluate individual and group performance and provide feedback. Rewarding positive work behavior to reinforce activities that are aligned with the goals of the work group and the organisation.

M5 Developing and Building Teams: Managing inertia and conflict during the formative stages of group functioning. Enhancing the performance of a group and the satisfaction of its members by promoting cooperation, trust, and confidence in the group.

N Developing Others

N1 Knowledge of Principles of Learning: Knowledge of learning theories and design of individual and group teaching plans.

N2 Interpreting the Meaning of Information for Others:

Translating or explaining information in a way that can be understood and used to support responses or feedback to others.

N3 Assessing Others: Evaluating the strengths and weaknesses of others’ efforts at learning or performing tasks.

N4 Coaching, Developing, Instructing: Coaching, teaching, and advising others to help them develop their knowledge and skills. Creating individual development plans. Selecting appropriate training courses to address developmental needs.

O Influencing

O1 Cooperating: Working well with others to jointly achieve goals.

O2 Persuading: Communicating with others to convince them to perform a task or approach something in a different manner.

O3 Resolving Conflicts / Negotiating: Dealing with complaints, resolving conflicts and grievances of others. Encouraging others to come together and reconcile differences.

O4 Empowering: Delegating authority and investing power in others.

O5 Inspiring: Convincing others to believe in the organization’s values and to act in accordance with those values.

O6 Political Savvy: Knowledge of the political climate and how decisions will be affected by the organisation’s culture.