1 paragraph for each answer and 7 questions, very easy. due in 4 hours
RECKONING WITH COMPANY UNIONS:
THE CASE OF THOMPSON PRODUCTS, 1934-1964
SANFORD M. JACOBY*
This study of company unionism at Thompson Products (today TRW)
calls into question the usual characterization of company unions as
uniformly ineffectual and short-lived. The company unions examined in
this study were fostered and overseen by Thompson's managers with the
undoubted purpose of keeping national unions out of the company's
work force. But the author also finds that they evolved into
organizations that successfully met their members' needs, partly because
of external pressures, such as government scrutiny and competition
from national unions, and partly because of some internal factors, such
as the workers' unusual degree of loyalty to the firm. The author
suggests that some variant of the company union might be a viable
complement to the progressive nonunion model that is common today.
COMPANY unions were a controversial
personnel and union-avoidance strat-
egy of American employers during the
1920s and 1930s. Yet, the strategy came to
be viewed as a failure because most
company unions either were taken over by
national unions or legally disestablished.
Still, one should be careful not to consign
company unions to the dustbin of 1930s
labor history, since a surprising number of
them not only pulled through that stormy
decade but continued to function during
the calmer years after World War II and
in some cases still do so today. So-called
independent local unions (ILUs) survived
the 1930s at a variety of companies, large
and small. In 1983 they had 479,000
members, about 3 percent of total U.S.
union membership.'
Very little is known about the workings
*The author is Associate Professor, Anderson
Graduate School of Management, University of
California-Los Angeles. He thanks Thomas Kochan,
Maury Pearl, and the staff of the Western Reserve
Historical Society for assistance of various kinds.
' Troy and Sheflin (1985), pp. 3-7.
of these ILUs or how they managed to
surmount legal obstacles and competition
from national unions during the heyday
of unionism in the United States, the years
from 1933 to 1970. This essay examines
the history of ILUs at Thompson Products
Company, which, before its 1958 merger
with Ramo-Wooldridge (creating TRW),
encouraged the formation of ILUs at its
U.S. manufacturing plants. Unlike AT&T
or DuPont, Thompson was a relatively
small company that had neither experi-
ence with company unions nor sophisti-
cated personnel practices before creating
its first company union in 1934. Hence the
longevity of its ILUs-some exist to this
day-is impressive, particularly in light of
the recent claim that the company unions
hastily created in the wake of the 1933
Recovery Act were ineffectual organiza-
tions whose existence was "as ephemeral
and short-lived as their World War I
predecessors."2
Some of the usual limitations of a case
2 Nelson (1982), p. 337.
Industrial and Labor Relations Review, Vol. 43, No. 1 (October 1989). ? by Cornell University.
0019-7939/89/4301 $01.00
19
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All use subject to JSTOR Terms and Conditions20 INDUSTRIAL AND LABOR RELATIONS REVIEW
study apply here. But it is worth noting
that Thompson's company unions re-
ceived national attention during the 1940s
because of the firm's repeated clashes with
the government and because of the prom-
inence of its top officers in the manage-
ment community. Frederick C. Crawford,
Thompson's president and architect of its
labor policies, was head of the National
Association of Manufacturers during the
1940s, a time when the NAM was the
nation's leading management organization
concerned with industrial relations issues.
That is, although Thompson was neither a
large firm nor one with a distinguished
history, it nevertheless served as a model
for other companies trying to avoid
unions during the 1940s and 1950s. The
Thompson story is therefore important in
its own right and more generally, because
it sheds light on the history and function-
ing of company unions after passage of
the Wagner Act.
Moreover, a close examination of the
Thompson story provides grist for the
policy mills of American labor and man-
agement. When company unions are com-
pared to the participation programs of
today's progressive nonunion firms, they
appear less odious than in the traditional
view. Some variant of company unionism
might attract workers in these firms
because it would mesh with their values
yet give them more influence and auton-
omy than they now have. National unions
offer many of these same things, too. But
national unions thus far have been incapa-
ble of making inroads in most "new
model" nonunion firms. Given that mod-
el's historical lineage, company unions
might make a better fit and so might stand
a better chance of success than national
unions.
Thompson Products: An Overview
Founded in 1901 in Cleveland, Ohio,
Thompson Products grew up alongside
the motor vehicle industry by manufactur-
ing auto parts for the original equipment
and replacement markets. Aircraft engine
parts became an increasingly important
part of the company's line during the
1930s and military contracts caused rapid
growth during the war. After a postwar
slump, growth resumed, fed by sales of
aircraft parts, which accounted for half of
Thompson's revenue in the 1950s. During
the two decades after the 1958 merger
with Ramo-Wooldridge (a maker of mis-
siles and other high-technology products),
TRW entered various new industries, and
by 1980 it had about 90 domestic plants.
Until the merger, Thompson's opera-
tions were concentrated at three old plants
in Cleveland (referred to as Main) and at a
giant plant outside the city (TAPCO) that
opened in 1942 to produce aircraft parts
for the military. Thompson also owned a
factory in Detroit and smaller plants at
other locations. In 1939 there were about
2,000 production workers at Main and
700 in Detroit, but by 1943, when hun-
dreds of new workers were being hired
each month, employment at Main had
risen to 5,600 workers, and at TAPCO it
reached over 10,000. Employment stabi-
lized in the 1950s, with about 1,400
workers at Main, 7,000 at TAPCO, and
900 in Detroit. Technology at the three
locations was a blend of batch and mass
production: skilled metalworkers were
aided by sizable groups of semiskilled and
nonproduction workers. During the early
1940s, the Cleveland plants paid a bit less
than prevailing rates, but relative pay rose
rapidly during the war.3
Before the 1930s Thompson lacked
most of the accouterments of systematic
personnel management. It had no person-
nel director-workers were hired at the
gate by foremen-and no formal benefit
programs. The company sponsored some
social and athletic activities, but this was a
casual sort of paternalism. Thompson's
production manager, who oversaw employ-
ment during those years, was "a man of
big heart, [who] loved men and machinery
[and] spent his time in the plant. Employ-
ment was never so large but what he knew
3Clark (1952:19-21); R. S. Livingstone to F.
Bullen, Jan. 26, 1944, reel 3, Thompson Products
Papers, Baker Library, Harvard Business School
(hereinafter TPP).
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All use subject to JSTOR Terms and ConditionsRECKONING WITH COMPANY UNIONS 21
them all personally. He loaned them
money, helped them when they were
sick. "4
In 1933, two events shook the firm out
of its complacence: first, Fred Crawford
took over as president, and second, pas-
sage of the Recovery Act sparked the
Cleveland labor movement. That year
Fisher Body and White Motors were in the
throes of organizing drives, and Crawford
was determined to inoculate his firm
against unionism before it had a chance to
take root.
One of Crawford's first steps was to hire
Raymond S. Livingstone to set up and
direct a personnel department. Living-
stone initiated a code of personnel poli-
cies, an employment office, and three new
membership organizations. First was the
Old Guard Association, made up of
workers with over five years' service,
which elected officers to run a social
committee and a loan fund (subsidized by
plant vending machine receipts). Living-
stone had only recently joined the firm,
but he became secretary of the Old Guard
and held that post through the 1950s. The
second was the Social and Recreation Club
(SRC), which had myriad activities like
bowling, motorcycling, baseball, and dance.
The third, the Thompson Products Em-
ployees Association, was a representation
plan begun in 1934, ostensibly by the
employees, although Livingstone con-
ceived the idea and loyal Old Guard
members carried it out.
Besides these formal programs, efforts
to secure worker loyalty rested on Craw-
ford's charismatic personality and Living-
stone's meticulous concern with "prevent-
ing rather than settling labor disputes."
Along with other top managers, Crawford
mingled with employees at events outside
the workplace-Old Guard banquets, com-
pany picnics, and parties-as well as on
the shopfloor, where his regular visits
made workers feel that "little things which
4 F. C. Crawford in "Statement of Labor History of
Thompson Products, Inc.," Aug. 26, 1943, box 18,
TRW Papers, Western Reserve Historical Society,
Cleveland (hereinafter TRWP); Thompson Products,
Employee Handbook 1935, box 27, TRWP.
might be taken advantage of by the
supervisor will come to the attention of the
president. They want him to drift up and
say hello so they can go home and say to
their wives, 'The president was through
the shop tonight and he said hello to me."'
Crawford kept close abreast of workplace
developments, as did Livingstone, whose
personnel department took "precedence
in calling the plays" on all employment
matters and got deeply involved in day-
to-day plant management.5
Close monitoring was facilitated by
propinquity and size. Thompson's plants
were near enough to headquarters and,
until the early 1940s, sufficiently small
that top managers could stay in touch if
they chose to do so. But as Thompson
mushroomed during the war, its managers
had to open up other channels. The firm
created positions for "personnel represen-
tatives," who were to handle any and all
employee problems and "correct irrita-
tions before they became major issues."
They were told to "become intimately
acquainted with as many employees as
possible . . . pass by each employee's
machine at least twice a week . . . [and]
catch the eye of employees and smile as
you pass them." The representatives were
also expected to keep abreast of union
proclivities among workers and report to
top management on "trends of thought
developing in the organization."6
Management relied on a variety of
media to get its point of view across. Each
plant had a public address system; distri-
butions boxes for the company newspa-
per, Friendly Forum; and numerous bulle-
5 Frank Dossett, "Handling Grievances Under
Government Supervision," n.d., 34, reel 1, TPP;
Livingstone (1942), p. 388; U.S. Circuit Court of
Appeals, Sixth District, Transcript of Record, NLRB
v. Thompson Products and Automotive and Aircraft
Workers'Association, Inc., Apr. 1, 1942, 435-43, reel 1,
TPP; J. D. Wright to R. S. Livingstone, Aug. 28,
1933, box 27, TRWP.
6 Livingstone to Lee Clegg, June 27, 1940, and
Livingstone to Crawford, Aug. 20, 1940, box 28,
TRWP; "Duties of the Personnel Supervisor," Febru-
ary 1943, 3, reel 2, TPP; "Organization of Personnel
Administration," National Industrial Conference
Board, Studies in Personnel Policy No. 73 (New
York, 1946), p. 80.
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All use subject to JSTOR Terms and Conditions22 INDUSTRIAL AND LABOR RELATIONS REVIEW
tin boards. At dinner meetings for
employees, top officers discussed the
firm's financial position and fielded ques-
tions from the audience. Thompson was
one of the first U.S. companies to use the
new technique of employee attitude sur-
veys, which helped to identify sources of
discontent. Employees received booklets
that summarized survey results and em-
phasized that most Thompson workers
liked their jobs. But useful as these may
have been, the firm preferred to develop a
"favorable opinion among employees"
through "vocal and personal contact [in-
stead of] printed bulletins."7
The communications machinery shifted
into high gear during union organizing
drives. Thompson published special bro-
chures entitled "Let's Have the Truth!" in
which it made point-by-point rebuttals of
union claims. These were reprinted in
flyers hung on plant bulletin boards, in
special editions of the Friendly Forum, and
in letters mailed to each employee's home.
Thompson's campaign tactics were nota-
bly daring, deft-and swift. For example,
when the NLRB announced late one
Friday that it was setting aside election
results at a Thompson plant, the news was
printed in special flyers and immediately
posted in the plant. On Monday, when
UAW organizers handed out leaflets hail-
ing the decision, "Thompson people
shrugged it off as 'old stuff.'" Meanwhile,
personnel representatives tried to con-
vince employees that national unions were
unnecessary, which led to charges (upheld
by the NLRB) that they were coercing
UAW supporters. Finally, in each of six
NLRB elections held at Main and TAPCO
between 1942 and 1947, Crawford and
Livingstone delivered illegal captive audi-
ence speeches in the cafeterias. This
repeated flouting of the NLRB's strictures
on campaign conduct made Crawford a
hero for those advocating employer free
speech during the 1940s.8
7 Thompson Products, Personnel Policy Confer-
ence, Jan. 27, 1955, box 128, TRWP; various
"Annual Reports to Employees," boxes 28 and 29,
TRWP.
8"Two-Way Information Flow Pays Off," Factory
Taken singly, none of these activities
was unique. But collectively they consti-
tuted an unusually comprehensive and
dedicated effort to shape and monitor
employee opinion. Few firms had a pro-
gram of this scope during the 1940s and
1950s, and Thompson's moderate size
made this all the more impressive. More-
over, Thompson's approach was based on
a more coherent philosophy than that
guiding most managements during this
period. One of its elements can be termed
authoritarian Mayosim: a belief that workers
wanted more from their jobs than money-
including personal recognition and treat-
ment as intelligent adults-but along with
this went the assumption that workers
were followers, eager to attach their
loyalties to strong institutions and leaders.
As Crawford put it:
The working man today, more than ever
before in this emotional age, wants someone
interested in him, and if he thinks you are not
interested in him he turns instinctively to find
someone outside your plant who is.... The
worker doesn't care about his pay and plant
conditions. It is what he thinks about the
honesty and square-shooting and directness of
the boss who is over the plant, and his ability to
meet him, talk to him, and know him.
But, said Crawford, the worker
has one great weakness-he is far too suscepti-
ble to emotional leadership. He will fall for any
emotional bandwagon that comes along [be-
cause he is] starved for understanding and
friendship and for the truth. He is tremen-
dously confused right now . . . and is eager to
be taught and led.
Crawford sought to exploit that weakness
by spending much of his time speaking to
employees and projecting the force of his
ideas and his personality. One observer
called him "a natural leader of tremen-
dous vitality, self-assurance, and single-
ness of purpose." But there was more to
Management & Maintenance, Vol. 104 (May 1946), p.
109; "Let's Have the Truth!" in Thompson Products,
Inc. and UAW Local 300, 57 NLRB, No. 151 (1944),
976-79; "Transcript of the Proceedings of the
Three-Month NLRB Trial, February 23 to May 25,
1943," 1408, reel IB, TPP; Eighth Region NLRB,
"Report on Objections to Election," June 13, 1946,
box 39, TRWP.
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All use subject to JSTOR Terms and ConditionsRECKONING WITH COMPANY UNIONS 23
the Thompson program than Crawford.
At all levels of the organization, managers
tried to convince workers that the com-
pany had their best interests at heart.9
The second element of the Thompson
philosophy was communitarianism: a stress
on the common objectives and values that
unite the employer and the employee and
make the enterprise an industrial commu-
nity. Thompson managers referred to
employees as "members of the Thompson
family" and tried to minimize status
distinctions between managers and work-
ers. According to Livingstone, the firm's
policies were guided by an effort "to
eliminate class lines and have our relation-
ships on a first name basis." To workers,
he was known as "Ray" and Crawford was
known as "Fred." In a 1935 speech to the
Old Guard, Crawford said:
All of us in this room are friends. We are all
workmen, We all come in the morning and
punch a clock and go to work and we all go
home at night. . . . We both want lots of
business; we both want lots of money; we both
want the plant fixed up; we both want success
for Thompson; we both want our pay raised;
we both want our hours shortened. None of us
is wholly satisfied.
Out of this sense of the ties that bound
management and workers together came a
view of national unions as outsiders and
propagators of illegitimate and unneces-
sary conflict. In a debate with a Cleveland
CIO official, Livingstone disparaged what
he called "the outside professional union
organizer":
His interest is not at all concerned with trying
to build a better business so that there will be
more to divide. His interest is in building a
union. Union heads meet in oak-paneled
rooms. In these offices are big maps, and
through the cigar smoke union leaders point to
them and say, "This plant must be organized.
That plant must be struck. That industry must
be closed down." Then, wires crackle all over
the United States and edicts go forth to local
9 Proceedings of the Second Annual Public Relations
Conference Sponsored by the National Association of
Manufacturers, December 7th, 1943, New York, 87-88,
at Hagley Library, Wilmington, Delaware; McMurry
(1955), p. 48.
union officers, and workmen in the plants have
nothing to say at all about the making of such
decisions. 10
Despite their implacable hostility toward
"outside" unions, Thompson managers
were willing, in fact eager, to deal with
"inside" unions, which were easily assimi-
lated into the firm's communitarian cul-
ture. Indeed, the strength of that culture
had a lot to do with Thompson's ability to
successfully propagate company unions.
Not only in the 1930s, but during the
1940s and 1950s as well, ILUs appeared at
Thompson plants around the country,
modeled after the ones at the company's
flagship plants in Cleveland. Although
disestablished by the NLRB and subject to
stiff competition from the UAW, the
Cleveland ILUs proved remarkably resil-
ient, in part because of how they evolved
over time.
The TPEA and the AAWA,
1934-42
Early in 1934 the officers of the Old
Guard Association called a meeting of
Main plant workers interested in forming
an organization for all employees, no
matter the length of service, who could
present their problems to management;
such matters as wages, hours, and working
conditions." A week later 300 workers met
in the cafeteria, formed the Thompson
Products Employees Association (TPEA),
and elected a committee to draft a
constitution.
Like many post-NIRA company unions,
the TPEA gave workers some rights that
had been absent from previous represen-
tation plans: to ratify the constitution (80
percent approved it at a subsequent
meeting); to vote for officers of the
Committee of Employee Representatives
(CER); and to belong to the TPEA
(though no dues were collected or mem-
bership meetings held afterJanuary 1934).
The seven CER officers and an equal
number from management made up the
10 Friendly Forum, 8 April 1935, box 27, TRWP;
"Can There Be Industrial Peace with Unionism?",
pamphlet, Nov. 12, 1946, box 40, TRWP.
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All use subject to JSTOR Terms and Conditions24 INDUSTRIAL AND LABOR RELATIONS REVIEW
Joint Council, which met monthly and was
headed by the omnipresent Livingstone as
executive secretary. Under a new griev-
ance procedure, workers took their com-
plaints to delegates appointed by the CER,
and if the grievance could not be resolved
by the worker's delegate and foreman, it
went to a CER member and his paired
management representative. Provision was
made for outside arbitration if the council
could not resolve a grievance, although
that never happened.
The TPEA was a management-con-
trolled organization. Its constitution barred
strikes "or other independent action taken
by employees." Although it negotiated
collective agreements-unlike over 80 per-
cent of the company unions surveyed in
1935-these contained little of substance.
Each was written by management and
presented to the CER for inspection and
signing. No agreement ever mentioned
wages, and wage bargaining was the
TPEA's greatest weakness. When em-
ployee representatives asked for wage
increases, management contended that no
money was available or that the council
was not empowered to raise pay. The
representatives usually did not press fur-
ther. Both pay increases between 1934
and 1937 coincided with outside union
organizing-in 1935, when the Machinists
staged a small strike, and in 1937, when
the UAW first appeared at Main."I
The TPEA had a better record in
grievance handling and problem-solving.
The company provided forms for filing
grievances and the council kept track of
their disposition. Most involved incentive
pay, transfers, or safety. The majority that
reached the council were settled in the
worker's favor, but few concerned disci-
pline and dismissal. The council usually
upheld dismissals without comment, but
1 " "History of the Thompson Products Employees'
Association," Jan. 19, 1934, and "Minutes of the First
Meeting of the TPEA," Feb. 19, 1934, box 27,
TRWP; Shore (1966), pp. 41-155; "Constitution of
the TPEA," Feb. 13, 1934, box 27, TRWP; U.S.
Bureau of Labor Statistics, Characteristics of Company
Unions 1935, Bull. 634 (1937), p. 154; Joint Council
Meeting minutes, May 10, 1935, Aug. 9, 1935, Mar.
3, 1937, box 27 and 28, TRWP.
on occasion it saw fit to say more, as when
it upheld two dismissals but told the fore-
man involved to give workers adequate
warning of performance problems.'2
Most of the council's time was spent
discussing plant-wide issues. TPEA repre-
sentatives brought up proposals that ei-
ther were rejected by management or
resulted in joint policy announcements (on
such topics as toilet facilities, drinking
water, and cafeteria prices). The council
also had joint committees that conducted
studies and presented reports to the
council on plant safety, sanitation, and
bonus pay. Management itself raised some
issues, but not for council action, as when
it shared information on expansion plans
or announced new policies in matters both
major (compensation) and minor (nurses
at company sporting events).
Thus, despite its limitations, the TPEA
was more active than many of the com-
pany unions of the 1930s. But it never
seriously challenged management or en-
gaged in concerted action. Bill Hoffman,
TPEA chairman, warned his fellow employ-
ees that "one of the quickest and surest
means of endangering your job and pay
envelope is to permit strike talk," and he
asserted that the TPEA would never cause
the company to lose business to competi-
tors because of its "keen interest . .. in the
welfare of the company."'13
Passage of the Wagner Act did not
affect the TPEA, but the Supreme Court's
Jones & Laughlin Steel decision in April
1937 brought major changes. Propelling
them was a UAW organizing drive that
began at Thompson's Detroit plant in
January and then spread to Cleveland. In
the heat of a sit-down strike of 50 workers
in February, the Detroit plant manager
signed a contract with the UAW, the first
in the union's history. Although the
Detroit local fell apart after six months'4
12 Livingstone, "Employees' Association Secretarial
Report: 1934" in "Transcript of NLRB Trial 1943,"
p. 608; Livingstone to P. B. Lerch, Jan. 10, 1935.
13 Minutes of the Joint Council Meeting, Mar. 1,
1936, July 2, 1936, and Nov. 11, 1936, and Hoffman
in Friendly Forum, Apr. 2, 1934, box 27, TRWP;
Saposs (1936), pp. 803-11.
4 Detroit News, Feb. 21 and 22, 1937; J. D. Wright
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All use subject to JSTOR Terms and ConditionsRECKONING WITH COMPANY UNIONS 25
and the Cleveland drive stalled,'5 it was
clear that the TPEA had to change.
Immediately after the Jones & Laughlin
decision, Bill Hoffman met with Living-
stone to discuss bringing the TPEA into
compliance with the Wagner Act. Under
subpoena at an NLRB hearing in 1940,
Hoffman recalled Livingstone saying to
him, "We will certainly have to do some-
thing, because [previously] we always told
the representatives how to conduct them-
selves in their capacity as representatives."
Events happened quickly: Livingstone re-
signed as council secretary; Hoffman and
other TPEA officers stepped down; and
new officers were selected. At the sugges-
tion of a TPEA delegate, the new officers
hired a local attorney, Milton A. Roe-
misch, to give them legal advice.'6
Roemisch came from a breed of lawyers
who emerged during this period as advis-
ers to, and often de facto leaders of,
independent local unions. He represented
ILUs at a number of Cleveland firms,
including Sherwin Williams Paint, Ohio
Crankshaft, and Ohio Tool. In the early
1940s he tried, without success, to affiliate
these into a federation called the National
League of American Labor. Roemisch
served his clients not only as legal coun-
selor but also as organizer, publicist, and
at times banker, loaning fledgling ILUs
his own money to help them get off the
ground. 17
In 1942 the UAW filed charges against
Memorandum, Feb. 27, 1937, and Livingstone to
Crawford, Nov. 15, 1937, box 142, TRWP.
15 In April the UAW charged that three of its
supporters had been illegally fired by the firm.
Despite an NLRB order, Thompson refused to
reinstate the men and so the NLRB went to the Sixth
Circuit. But in what proved to be the first of several
publicized defeats for the NLRB in its fight with
Thompson, the court not only refused to enforce the
order but criticized the NLRB for failing to provide
more than a "scintilla" of evidence to sustain the
charges against Thompson. A few nights later, board
chairman J. Warren Madden was forced to go on
national radio to defend the NLRB. Cleveland News,
May 11, 1938; New York Times, May 14, 1938; NLRB
v. Thompson Products, 97 F.2d 13 (6CCA, 1938).
16 Thompson Products and UAW Local 300 (CIO), 33
NLRB 1033, 1041 (Aug. 1941).
'' "Transcript of NLRB Trial 1943," pp. 72, 527,
reel IB, TPP.
Roemisch that led to an NLRB trial
examiner's order that he cease and desist
from "instructing and coercing" employ-
ees. The examiner held him to be an
employer because he "worked hand in
glove with the company." Yet, there was
no evidence against him other than the
fact that he represented an ILU judged to
be company-dominated, and a year later
the NLRB dismissed the charges. Al-
though his motives were partly pecuniary,
over time Roemisch became an ardent
believer in the virtues of independent
unionism. In a speech to Thompson
workers he said:
Independent unionism is really a religion. You
people among yourselves have enough brains
to run your own union without paying some
racketeer, or some person interested in extort-
ing money from you, to represent you. Now,
don't get the idea that independents are any
"finky, stinky" shop organization. An indepen-
dent union must be an aggressive, militant
organization that is interested in the workers'
rights and the workers' rights only.'8
Roemisch changed the TPEA's name to
the Automotive and Aircraft Workers'
Association (AAWA), wrote a constitution
for it, and incorporated the new organiza-
tion with his own funds. In June 1937 he
sent Thompson authorization cards signed
by over 60 percent of its Cleveland
employees. Within a month, management
had recognized the AAWA and negotiated
a new agreement. A heftier document
than the old TPEA contract, it contained
some new features: a plan for seniority-
based layoffs (something the UAW had
been promising in its handbills) and
provisions allowing AAWA representa-
tives to caucus at council meetings. There
were also some changes in the AAWA
itself. It began to collect nominal monthly
dues and in August held a mass meeting
18 "In the Matter of Thompson Products and
UAW Local 300 and the AAWA," in U.S. 6 CCA,
Transcript of Record, NLRB v. Thompson Products and
AAWA, Inc., April 1942, pp. 294, 489-500, reel 1,
TPP; 57 NLRB, no. 151 (1944), pp. 941-42,
1016-18; Transcript of the Meeting of Employees of
Thompson Products, Sept. 16, 1942, reel 2, TPP.
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All use subject to JSTOR Terms and Conditions26 INDUSTRIAL AND LABOR RELATIONS REVIEW
at which Roemisch explained the new
contract and presided over a ratification
vote. 19
Over the next four years, the AAWA's
monthly council meetings addressed the
same types of problems as had the TPEA.
Little was said about discipline and dis-
charge. Discussions instead focused on
matters like rate adjustments, complaints
about foreman, and poor ventilation.
Management continued to make AAWA
representatives privy to the firm's finan-
cial affairs and occasionally sought their
advice on details of personnel policy, such
as whether to rehire workers who had
previously been dismissed. Council meet-
ings were usually cooperative and polite,
with each side taking time to thank the
other for its reason and understanding.
But though it was tamer and more
deferential to management than most
national unions, the AAWA occasionally
displayed an independence that the TPEA
had lacked entirely. It now gathered its
own data, caucused at council meetings,
and regularly sought Roemisch's advice on
legal, tactical, and economic issues. Among
its first actions in 1937 were requests for
the closed shop and a dues checkoff, both
of which management refused. The
AAWA did not raise those matters again,
but on other issues it doggedly persisted,
more willing to challenge management
than had been the TPEA.
One of those issues was vacation pay. In
1938 the AAWA asked to revive the
company's vacation plan and extend it to
workers with less than five years' service.
Lee Clegg, company vice president, said
that neither request could be granted
because of business conditions. The AAWA
insisted that the plan was part of its
contract with Thompson, but Clegg de-
nied this, saying that vacations were given
at management's discretion. When some-
one from the AAWA called this policy
"unfair," Clegg offered to give vacations
but none to workers with under five years'
19 Roemisch, "Special instructions to delegates,"
n.d., box 28, TRWP; Livingstone to Crawford, June
21, 1937, box 28, TRWP; 33 NLRB 1033, pp.
1039-48.
service. In 1939 and again in 1940, the
AAWA asked for a more inclusive plan
and the company said it could not afford
one. But in 1940 the AAWA presented
data showing that many local firms gave
vacations to junior workers. At the next
meeting, management agreed to extend
vacations to workers with over three years'
service.20
On the one hand, this episode shows
that the AAWA had some independence
and was willing to press an issue until a
compromise could be reached. On the
other hand, it demonstrates that the
AAWA's bargaining power partly de-
pended on outside pressure. In this case
the extended plan came less than a month
after the UAW had launched another
drive at Thompson.
The AAWA's record on wage bargain-
ing clearly demonstrated the role of
external forces. In 1939, when the UAW
had only a scant presence at Thompson's
plants, the AAWA asked for an increase of
5 cents. The company refused but said it
was willing to pay a special bonus instead.
When the AAWA representatives asked
for time to caucus and to consult Roe-
misch, management testily told them that
they had three hours to make up their
minds to take the offer or lose it; the
AAWA took it.21
In 1940, the AAWA asked for 7 cents,
saying that "the union wishes to point out
to management that we are in a rising
labor market, and that the law of supply
and demand holds good as to labor as well
as to production." The company said no.
A day later the NLRB announced that it
would hold hearings to determine if the
AAWA was a dominated union. At the
next council meting, management offered
an increase of 5 cents, which the AAWA
promptly accepted. The AAWA boasted
that it won the raise "in a true American
way, without a strike," although the UAW
was nearer the truth when it said in a
handbill that "the 5 cent wage increase you
20 Labor Relations Council (LRC) Minutes-Oct.
4, 1937, Mar. 7, 1938, Apr. 10, 1940-and Executive
Committee Minutes, Sept. 15, 1938, box 28, TRWP.
21 LRC Minutes, Sept. 1, 1939, box 28, TRWP.
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All use subject to JSTOR Terms and ConditionsRECKONING WITH COMPANY UNIONS 27
have just received was a bribe granted in a
moment of desperation in an attempt to
keep employees from joining Local 300."22
In March 1941 a trial examiner found
the AAWA to be a dominated organiza-
tion and ordered Thompson to disestab-
lish it, which meant that the AAWA could
never appear on the ballot in an NLRB
election. The NLRB sustained these or-
ders in August, finding that the AAWA
was ''merely an advisory agency supported
by the management for adjusting differ-
ences with the employees within manage-
ment limitations." More serious in the
NLRB's eyes was the fact that the AAWA
had grown out of the TPEA, an organiza-
tion clearly initiated and controlled by
management. This lack of "cleavage,"
combined with the fact that "employees
were never given the opportunity to
freely choose their own representa-
tives," required the AAWA's disestablish-
ment.23
One could argue that the NLRB applied
its fracture rule too mechanically and did
not give sufficient consideration to ways in
which the AAWA was evolving into a
more independent organization. Indeed,
in 1944 the NLRB opted for a less rigid
approach: in cases where the only charge
was no cleavage and the parties had been
bargaining for at least two years, it
permitted previously dominated ILUs to
appear on the ballot so long as employer
domination had ceased. It is possible that
the AAWA would have been permitted to
appear on the ballot had it been tried
under this rule. But before the new rule
emerged, the Sixth Circuit Court of
Appeals enforced the disestablishment,
stating that "a company-created union
could not emancipate itself from habitual
subservience to its creator without being
completely disestablished."24
22 Roemisch to Crawford, Oct. 7, and LRC
Minutes, Sept. 6, Oct. 22, and Nov. 2 (all 1940), box
28, TRWP; Frank Dossett, Thompson Products: A Case
Study in New Deal Legislation (ms., 1947), p. 274, box
20, TRWP.
23 33NLRB 1050.
24 NLRB v. Thompson Prods., 11 LRRM 521, 526 (6
CCA, 1942).
The UAW's drive gained momentum
during the sixteen months between the
examiner's report and the appellate deci-
sion. Ed Hall, an experienced organizer,
took over the campaign late in 1941.
Shortly thereafter he filed for elections in
Cleveland and asked the War Labor
Board (WLB) to enforce the NLRB's
orders, which both Thompson and the
AAWA had refused to obey. Company
officials were enraged when the WLB
entered the dispute; they claimed the
agency was "interested solely in a CIO
victory." When Thompson dismissed five
workers for posting pro-UAW stickers in
plant lavatories, a special WLB mediation
panel traveled to Cleveland and issued a
report calling the situation "tense . . . with
danger of interference with all our war
production." Crawford went to Washing-
ton to meet with Dr. Frank P. Graham of
the WLB, who "gave an eloquent sales talk
on the satisfaction of dealing with interna-
tional unions, how reasonable and cooper-
ative they can be" and then denounced
Crawford as a "labor hater." To resolve
the dispute, the WLB scheduled elections
for May.25
Throughout this period, Thompson
workers were subject to a flurry of flyers.
The UAW on one side and Thompson
and the AAWA on the other fought a
heated series of exchanges. Against NLRB
orders, the AAWA played a major role in
the campaign, issuing bulletins attacking
the UAW ("ruled by gangster methods")
and the NLRB ("the leading organizer of
the CIO"); raising its dues to finance these
activities; staging incidents such as one in
which some AAWA members refused to
work alongside a UAW supporter; and
continuing to bargain with Thompson for
wage increases, which were granted shortly
before the election.26
25 Cleveland Press, Jan. 14 and 30, 1942, Feb. 10,
1942; Crawford in "Labor History," p. 49; NWLB,
"Report of the Mediator in the Matter of Thompson
Prods. and the UAW," Case no. 20 (Feb. 26, 1942),
10, reel 1, TPP; Crawford to NWLB, Feb. 25, 1942,
box 30; Dossett, "Handling Grievances" pp. 23-24.
26 "Transcript of NLRB Trial 1943," 443, 534-40,
reel IB, TPP; AAWA flyers, April to August 1941,
box 29, TRWP.
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All use subject to JSTOR Terms and Conditions28 INDUSTRIAL AND LABOR RELATIONS REVIEW
Although even its supporters were an-
noyed that it never held membership
meetings and that representatives received
favors from management, the AAWA
nevertheless was quite popular at Main. It
took credit for the seniority plan and pay
increases and maintained a daily presence
in the plant as a result of its grievance
system and other activities. The UAW, on
the other hand-despite a two-year cam-
paign-had little to show for its efforts.
When elections finally were held, it re-
ceived only 33 percent of the vote at Main.
This was a major defeat for the UAW, but
it proved a Pyhrric victory for the AAWA.
At first the AAWA was elated and sold
tickets to a victory party sponsored by the
SRC, but it was forced to disband three
months later when the Sixth Circuit
upheld its disestablishment. That night,
management treated all former AAWA
officers to dinner at a local restaurant
during which they were thanked for their
"cooperation. "27
Formation of the BIW
and the AWA
Independent unionism was far from
dead at Main. In September Roemisch
organized a meeting at an American
Legion hall that was attended by 50
workers interested in starting a new
union. The key speaker was a worker who
had never held a post in the AAWA. In an
interesting twist, he told the audience that
he wanted a new ILU because he did not
wish to be "dominated" by an "outside
organization." Seeking to remedy some of
the AAWA's faults, he argued that any
new union should have three times as
many delegates and that this would "elim-
inate some of the biggest sources of
complaint. We will have spread this from a
few favorite individuals to a representative
body." Roemisch gave a speech that
denounced the UAW for being "hungry
[for] dues because all of the officers are on
27 LRC minutes, Oct. 20, 1941, box 29, and Mar.
11, 1942, box 30, TRWP; Cleveland News, Mar. 27,
1941.
salary." But workers needed some kind of
union, because
it is impossible for management sitting up in
the front office with their Carrier air condition-
ing systems, away from you workers, to know
intimately your problems, your heartaches,
your troubles that happen down in the swelter-
ing heat of the forge department and ... other
departments. They would take advantage of
you, maybe not willfully or maliciously, but
they wouldn't know and understand your
problems.
At the end of the meeting, those present
voted on several names for the new union
and finally chose to call it the Brotherhood
of Independent Workers (BIW).28
Roemisch was careful to shroud the new
union in a coat of lawfulness. He held its
meetings at neutral sites and advised
former AAWA officers not to play an
active role. Although management pri-
vately said that it was "behind [the BIW]
100 percent," it too now was cautious not
to do anything that might create even the
appearance of illegality. When Roemisch
took BIW signature cards to Livingstone
and asked for recognition, he was re-
buffed and told to get the BIW certified in
an election. Several months later, when
BIW leaders approached Lee Clegg for
money to defray expenses, he told them
that "in the old days, I used to be able
to charge something to an expense ac-
count" but "not . . . under present
circumstances."29
Despite these precautions, or perhaps
because of them, the BIW never got off
the ground. It never participated in an
election, nor did it ever obtain a contract
with management. In December 1942 the
UAW filed NLRB charges against the
BIW. The pressure and uncertainty cre-
ated by the ensuing three-month trial
further hindered the BIW, and it soon
disappeared.
Meanwhile, Thompson completed its
giant TAPCO facility in the fall of 1941.
In a brief filed with the WLB, Ed Hall
28 Transcript of the Meeting of Employees, Sept,
16, 1942, reel 2, TPP.
29 57 NLRB no. 151 (1944), p. 998; "Transcript of
1943 NLRB Trial," 9219-24, reel 5B, TPP.
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All use subject to JSTOR Terms and ConditionsRECKONING WITH COMPANY UNIONS 29
charged that the company was handpick-
ing AAWA supporters for transfer to the
new plant and that no UAW members had
been chosen. One of these transferees was
a former secretary of the AAWA who,
with Roemisch's assistance, started an ILU
at TAPCO called the Aircraft Workers
Alliance (AWA). The AWA lost no time
establishing itself. It negotiated a contract
with provisions for seniority rights, a
grievance procedure (delegates now were
called stewards), and a council similar to
the AAWA's. In the 1942 elections, the
UAW lost at TAPCO by the same margin
as at Main.
Despite its losses, the UAW tried for five
more years to organize the Cleveland
plants. It spent large sums on elections
(held in 1944, 1945, and 1947) and on
legal battles. In 1944 it won a favorable
ruling that overturned the 1942 elections
and disestablished the BIW and the AWA,
both of which, said the NLRB, were
extensions of the AAWA "infected from
the outset with the virus of [employer]
control." As before, the lack of a "clear
line of cleavage" and the company's aid to
the ILUs ("in the guise of friendly
cooperation") were said to render them
obstacles to free choice. Although noting
that some BIW and AWA members were
"earnest and sincere" in their efforts to
create a strong union, the NLRB said that
this was not enough to overcome the
firm's early activities, which had created
an indelible image of domination in
workers' eyes.30
During rerun elections at Main and
TAPCO in 1944, Thompson managers
again snubbed the NLRB by giving captive
audience speeches attacking the UAW.
Consequently, the election-which the
UAW lost by wide margins at both
plants-was overturned by the NLRB in
1945. Several months later the UAW
petitioned for a new vote (at Main but not
at TAPCO, where it had less support).
30 57 NLRB no. 151 (1944), pp. 963, 997-98;
"Minutes of the Meeting to Form the AWA," Nov.
12, 1941, reel 1, TPP; Roemisch to Livingstone, Jan.
5, 1942, box 30, TRWP; Livingstone to H. E. Sperry,
June 15, 1942, reel 1, TPP.
Shortly before election day, when it
became clear that management was again
taking an active role, the NLRB went to
the Sixth Circuit seeking an injunction
barring the company's officers from inter-
fering in the election. This request came at
a propitious time for Thompson-"free
speech" was emerging as a public issue-
and three days before the election the
court turned down the NLRB's request
without comment. Newspapers ran head-
lines reading, "NLRB Takes Licking" and
"Thompson Upheld on Free Speech." The
UAW lost by a wider margin than before,
but the NLRB again overturned the
results because it felt that management's
activities had "passed from the realm of
free speech into that of coercion."3'
Some of the tactics the company pur-
sued were more clearly coercive than
captive audience speeches. Dismissals of
UAW activists were a regular occurrence
during each of the UAW's organizing
drives at Thompson. The company's at-
tempt to fire twelve UAW stewards at
Main led to a UAW-authorized walkout in
1943. Inside the plant the pressure on
these activists was continual. Joseph
Coniglio, a UAW steward, received regu-
lar visits from his personnel representa-
tive, who
would ask me how many fellows I signed up
during that day, and he would tell me how
come I didn't go in and play ball with them by
joining the AAWA, and telling me I was a swell
fellow, and I should join up with them and that
[they] could do me a lot of favors, and if I was
on the ball with them, they would see to it that
I would move up in the world.32
A final drive started at Main late in
1947, marred by factionalism within the
UAW and anticommunist rhetoric on the
company's part. Two weeks before the
May election, the AWA negotiated a hefty
wage increase at TAPCO, as if to signal
3' NLRB, Thompson Products and UAW Local No.
300, 2nd Supp. Decision and Order, Mar. 21, 1945,
60 NLRB 3181; NLRB, 8th Region, "Report on
Objections," Case No. 8-R-1989, June 1946, box 39,
TRWP; Cleveland Plain Dealer, Oct. 20, 1945.
32 Cleveland Plain Dealer, Apr. 14, 1943; "Tran-
script of NLRB Trial 1943," 1383, reel IB, TPP.
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All use subject to JSTOR Terms and Conditions30 INDUSTRIAL AND LABOR RELATIONS REVIEW
what it could accomplish at Main. Craw-
ford and other officers gave their usual
captive audience speeches, while the com-
pany churned out anti-UAW material.
Once again the UAW lost, but this time
the NLRB did not sustain any of the
union's charges, and in July it certified the
election.33
The NLRB's sudden turnaround came
on the heels of a major rebuke from the
Sixth Circuit, which in June had over-
turned the NLRB's disestablishment of the
AWA. Not only did the court now hold
the AWA to be lawful, but it sharply
criticized the board's "dictatorial" ap-
proach to election conduct at Thompson.
A year later the AWA was recognized at
Main after it submitted cards to a local
accounting firm. Neither the NLRB nor
the UAW said a word. In fact, the UAW
did not reappear at the Cleveland plants
until the 1960s (it lost an election there in
1967), and the AWA continued to repre-
sent workers there until the plants were
sold in 1986.34
Characteristics of the AWA,
1942-1964
Just as the AAWA showed signs of
greater independence than the TPEA, so
too did the AWA become more autono-
mous and active than its predecessors. As
such, it did not correspond to the unfavor-
able picture of company unions painted in
the industrial relations literature. This is
not to say that the AWA came to resemble
an affiliated local in all respects. It took a
highly cooperative approach in its dealings
with the firm, although that stance was
tainted by occasional manipulation of its
leaders by management. Yet the AWA's
features were never fully intended or
foreseen by either party; they evolved
according to an inner logic and situational
incentives beyond either's control.
33 Cleveland Union Leader, Aug. 29, 1947, reel 6,
TPP; Friendly Forum, May 2, 1947, box 41, TRWP;
"Thompson Raises Wages; Beats New Pattern,"
Cleveland Plain Dealer, Apr. 29, 1947.
34 NLRB v. Thompson Prods., 20 LRRM 2291
(6CCA, 1947).
Bargaining power. For most of its life, the
AWA never struck or threatened to strike.
It had no strike funds and boasted to its
members in 1954 that the absence of
strikes "contributes in large measure to
Thompson's success. They can accept
orders with firm delivery dates and their
customers have sufficient confidence to
place large orders. This guarantees steady
work for you."35 But even though it
eschewed strikes, the AWA was not with-
out bargaining power.
Although the probability of a strike
seemed close to zero, there was always a
chance that the AWA would change its
mind. This possibility discouraged egre-
gious management actions. (The AWA did
strike for two weeks during a 1979 wage
dispute.)36
There was also the threat that if the
firm did not do a reasonably good job of
meeting employee needs and AWA de-
mands, the workers would defect to a
national union like the UAW, which
management considered anathema. While
head of the BIW in 1943, Ed Castle grew
"dissatisfied with the way grievances had
been settled" and told company executives
that "if the grievances weren't settled with
some degree of satisfaction and fairness in
the future I would put on a CIO button
and take this whole damn plant CIO."
Ironically, the seven campaigns conducted
by the UAW between 1942 and 1967 gave
the AWA potent leverage in its bargaining
with management. Nearly every one was
accompanied by a negotiated wage in-
crease and other gains for AWA members.
Although nonunion workers had similar
leverage, the payoff to Thompson
workers was larger because of the greater
risk that they might defect to a national
union.37 They had already made a psycho-
logical break by becoming union members;
voting for the UAW would merely have
meant a change of representatives rather
than a whole new system of dues, stew-
35 AWA Publicity Committee, flyer, May 17, 1954.
36 "TRW Hit by Strike at Cleveland Facilities,"
Wall Street Journal, Nov. 2, 1979.
37 Castle in 57 NLRB 1007 (1944).
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All use subject to JSTOR Terms and ConditionsRECKONING WITH COMPANY UNIONS 31
ards, grievance handling, and contracts.38
Finally, even when no drive was under
way, AWA members could still signal their
dissatisfaction by rejecting a tentative
agreement, an action they took in 1955.
Throughout the AWA's early years, its
leaders relied heavily on attorney Roe-
misch for guidance. He helped them plot
defensive tactics during UAW drives,
which earned him the enmity of the UAW.
But his assistance went far beyond cam-
paigns. During negotiations he took the
lead-marshaling arguments and facts to
back up the AWA's demands or explain-
ing how to comply with overtime laws.
Roemisch was always polite to manage-
,ment and careful to point out that his
proposals were "realistic" and unlike the
"pie in the sky" demands of national
unions. But he could also be aggressive,
especially if he thought management was
making decisions behind the AWA's (and
his) back. Thus, Roemisch provided some
advice of the sort usually available through
a national union's research staff. Although
other ILUs (such as those at AT&T) relied
on advisers outside of their ranks, a 1945
study judged this arrangement to be "very
exceptional. "39
As time went on, the AWA developed a
cadre of leaders who were familiar with
the arcana of bargaining and grievance
handling. An important source of their
experience was the grievance plan estab-
lished in 1942 by the WLB at Thompson's
Cleveland plants. Under that plan Thomp-
son was forced to recognize the IAM and
the UAW (along with the BIW and AWA)
for grievance-handling purposes. Workers
could select a steward from the union of
their choice and file a grievance under the
WLB's multistep procedure that ended in
arbitration. UAW stewards were more
aggressive-filing more grievances and
pressing a greater number to arbitration-
38 Interview with Oscar Lockard, former AWA
president, Nov. 1987; "Contract Negotiations," July
22, 1955, box 117, TRWP.
39 "Transcript of NLRB Trial 1943," 620, reel IB,
TPP; LRC Minutes, Oct. 11, 1949, box 120. and June
27, 1949, box 70, and Roemisch to Clegg, Mar. 1,
1949, box 118, TRWP; Schacht (1985), p. 73; Millis
and Montgomery (1945), p. 884.
but faced with this competition, the AWA's
stewards were forced to learn contract
administration and to assert themselves,
which they did.
Nevertheless, the AWA's grievance
record differed from that of a typical
UAW local. Not until the 1960s did the
AWA take a grievance to an outside
arbitrator, even though the contract so
allowed. Thompson management had a
strong aversion to arbitration, did not
want to establish any precedent for its use,
and was able to persuade the AWA to
acquiesce on this issue.
Management paid a price for the AWA's
cooperation, however. On more than one
occasion the union threatened to turn to
outside arbitration if management did not
render a decision in favor of the em-
ployee. The company, in turn, had to
either decide the case in the AWA's favor
or concede on some other issue. Over the
years the AWA pressed a number of
grievances to the fifth and penultimate
step in the procedure: a hearing by Lee
Clegg. In theory, Clegg was supposed to
stick to the facts of a case, but he was
vulnerable to pressure from the union.
In other aspects of grievance handling
the AWA had a more conventional record.
Stewards were usually conscientious in
looking out for the job rights of "their
people." Aside from discipline and dis-
charge, the bulk of grievances involved
wage standards, occupational nomencla-
ture, seniority, and demarcation. In other
words, the AWA-like other unions of its
day-fought to preserve a workplace
structure built around rigid job classifica-
tions and seniority rights in promotion
and layoff. Internal labor markets at the
Cleveland plants were much like those at
other unionized firms.40
40 "Public hearing before the NWLB," Nov. 20,
1942, reel 2, TPP; NWLB Directive Order, Case no.
516, Nov. 25, 1942; Lockard interview, November
1987; Minutes of the Cleveland Personnel Commit-
tee, July 2, 1962, box 125; Roemisch to Livingstone,
June 6, 1951, box 117, TRWP; A. Sheahen to
Livingstone, June 21, 1951, box 117; Minutes of the
Main Plant Personnel Meeting, Jan. 17, 1958, box
133; Main Plant grievance files, 1944-1958, boxes
111 and 112, TRWP.
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All use subject to JSTOR Terms and Conditions32 INDUSTRIAL AND LABOR RELATIONS REVIEW
The AWA was never a leader in pay and
benefits, but its contract gains belied the
claim that ILUs were "less effective in
handling wages and hours than in han-
dling other matters." To give automotive
firms an incentive to outsource, Thomp-
son-a parts supplier-kept pay at levels
below those of the Big Three automakers.
But AWA members were still in a high
bracket, earning as much as UAW mem-
bers at firms like International Harvester.
Because it provided good benefits and
matched the auto pattern on raises,
Thompson was rated the best paying local
firm in a 1953 survey of Cleveland factory
workers, even though its wages were lower
than some other firms mentioned in the
survey.4'
Although the AWA felt no prods from
the UAW between 1948 and 1960, it kept
close track of national union pay trends.
In 1949 it asked to reopen the contract as
soon as a "pattern" had been set at Ford
and Chrysler. Two years later, after telling
the company that "dominant" Cleveland
firms were matching the UAW pattern,
the AWA received cost-of-living (COLA)
and improvement-factor clauses in its
contracts.42
Management also monitored pay trends,
because the consequences of falling out of
line could be serious. For example, it con-
ducted studies of UAW pension plans at
Ford, GM, and Ryan Aircraft that led to a
1955 agreement to align the AWA's pen-
sion plan more closely to the UAW's. And
when the GM-UAW COLA formula paid
two cents more than the AWA's, manage-
ment expressed concern that "if this differ-
ential increases much more, the company
might seriously have to consider a change to
4' Millis and Montgomery (1945), p. 883; LRC
Minutes (Cleveland area), June 2, 1961, box 125;
Friendly Forum, Mar. 1, 1946, box 39; "Comparison of
Wages, Main Plant, with U.S. CPI and Wages in
Manufacturing 1948-1960," box 141; Cleveland Pro-
files-Cuyahoga County (May 1953), 1-10, box 128.
Union officials admitted in private that Thompson
was hard to organize because it paid prevailing
wages. E. H. White to S. L. Newman, Apr. 15, 1950,
reel 218, Intl. President's file, IAM Papers, State
Historical Society of Wisconsin (Madison).
42 LRC Minutes, June 28, 1949, and Roemisch to
Livingstone, Jan. 11, 1950, box 120.
the GM index." Thus, the UAW's initiatives
served as intermittent, negative reinforce-
ment: they kept management and the AWA
alert to relative pay issues whether a cam-
paign was under way or not.43
No doubt some would consider the AWA's
behavior to have been parasitic. But it was
no different from the kind of wage imita-
tion practiced by small national unions lo-
cated within the wage orbits of large pattern-
setting ones. The only difference was the
consequence for the employer of refusing
to match the pattern: a strike in one case, an
organizing drive in the other.
Cooperation. The relationship between the
AWA and management was akin to a bilat-
eral monopoly: Thompson was the only firm
the AWA bargained with, and the AWA was
the only union that management wanted to
deal with. This arrangement gave the AWA
some of its bargaining power but at the same
time constrained it not to be too aggressive,
lest management lose its preference for an
ILU. Hence Thompson usually met the
AWA's demands, but when it did not, the
union was reluctant to push hard or to raise
the strike threat. Since both sides had an
interest in keeping the UAW out, these dy-
namics produced a highly cooperative rela-
tionship.
During organizing drives, this coopera-
tion became something closer to collusion.
To defeat the UAW, the AWA and
Thompson collaborated in an adroit ma-
nipulation of personnel practices. AWA
members could leave work early to distrib-
ute literature on company time and
property, and foremen were instructed
not to extend these privileges to UAW
supporters. Ed Castle received a pass
giving him access to all parts of the plant
so that he could "knock off the new
employees before the CIO would talk to
them."44
Management bolstered the AWA's pop-
ularity by allowing it to run a patronage
43 H. E. Stevens toJ. W. Drake et al., May 5, 1955,
and G. H. Malone memo, May 17, 1955, box 117;
Main Plant Personnel Meeting, Apr. 26, 1957, box
133.
44"Statement of Ed Castle," Jan. 20, 1944, and
Livingstone, Personnel Memo, May 1, 1944, reel 3,
TPP.
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system that dispensed favors to the union's
supporters. Sometimes the patronage was
bald, as when the AWA's president of-
fered one worker a better job if he quit the
UAW. At other times it came more subtly,
as when management chose only AWA
activists to head its wartime joint commit-
tees, including the one that allocated
gas-rationing cards to employees. To help
the AWA gain black members, manage-
ment told it to file a grievance saying that
dust bags needed more frequent cleaning.
Then, when the company hired black
women to empty the bags-something it
was planning to do anyway-the AWA
could take credit for their employment.45
Bargaining brought forth a more be-
nign form of cooperation. Management
regularly gave the AWA financial data on
the firm and allowed it to hire an
accountant to inspect company records
before negotiating a pension plan. For its
part, the AWA repeatedly assured manage-
ment that it was "mindful that the com-
pany faces a serious competitive situation"
and would only make demands that were
"fair." Unlike a national union, the AWA
dealt only with Thompson, and so it was
willing and able to make concessions for
the firm's long-term health, a fact that
management was well aware of. During
the 1958 negotiations a company memo-
randurn noted that "we are certain our
requests will be fairly considered, for
AWA representatives have on many occa-
sions proven their interest in the com-
pany's well-being while at the same time
fairly representing their membership."
When profits were off in 1961, the AWA
allowed the company to depart from the
auto industry pattern. In return, the
company accepted the AWA's demand for
a revamping of the job evaluation plan. In
45 "Transcript of NLRB Trial 1943," 188-93,
490-523, 1116, 1153, reel lB and 9185-6, reel 5B,
TPP. These tactics persisted into the 1960s. After a
1967 election, the UAW charged that TRW gave the
AWA free rein in the plants, while denying UAW
supporters an opportunity to campaign. The NLRB
ordered a rerun election but the UAW lost again.
"UAW 1967" file, box 141; NLRB Case No.
8-RC-6714, TRW Inc. and UAW, AFL-CIO, May 1967,
box 141, TRWP.
so doing, management showed that it too
was interested in the other party's long-
run health.46
Each plant represented by the AWA
had a joint council, the monthly meetings
of which were an important part of the
collaborative relationship. Here manage-
ment regularly presented reports on cor-
porate affairs or informed AWA officials
of decisions on plant matters such as
scheduling and layoffs. But the bulk of the
council's time was devoted to issues raised
by AWA officials. As in the 1930s, most of
these were integrative concerns (sanita-
tion, safety, parking) or plant personnel
matters (transfer, backpay, suggestion
awards). Typically, management promised
to take care of the problem or assigned it
to one of several standing joint committees
(seniority, safety, security). Joint task forces
dealt with special issues like savings plans
and cafeteria prices. Most matters were
resolved in a single council meeting, but
some discussions stretched over months
without reaching a definitive conclusion.
Because the council was part of the
grievance procedure (the fourth step), it
regularly heard grievances that had not
been resolved at lower levels, including
complaints on discipline and discharge.
(For grievances of plant-wide concern, the
AWA could skip lower steps and go
directly to the council.) Given its coopera-
tive approach, the council usually resolved
the grievances that came before it. A few
difficult cases were referred to ad hoc
committees that tried to find mutually
agreeable solutions to the problem. In
other words, the adversarial edge in the
grievance process was softened at the
council level. Contributing to this pattern
was the tendency of AWA officials to
bypass the procedure by bringing griev-
able matters up at council meetings.47
46 LRC Minutes (Main), June 28, 1949, and Oct.
11, 1949, box 120; Livingstone to Cleveland Factory
Supervision, Mar. 21, 1958, box 117; LRC Minutes
(Cleveland area), June 1, 1961, box 125; "AWA
1961-62" file, box 126.
47 Based on LRC minutes from Cleveland area
plants, 1948-1964, boxes 120-21 and 127-28,
TRWP. From 1950 to 1958, the most commonly
discussed LRC topics were plant conditions (23%),
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All use subject to JSTOR Terms and Conditions34 INDUSTRIAL AND LABOR RELATIONS REVIEW
A thin line also separated council meet-
ings and contract negotiations, producing
a system akin to continuous bargaining.
Issues regularly surfaced at the council
that properly were topics for bargaining,
such as a new pension plan or a change in
the seniority system. Although the AWA's
contracts contained the UAW-GM wage
formula that was designed to eliminate
reopenings, the formula tended to under-
estimate real wage trends. Rather than
wait for contract renewal time, council
members negotiated and then added
amendments to the contract. Because
there was little chance of a strike, manage-
ment was willing to reopen the contract
for wage as well as noneconomic issues.
The supplemental agreements negotiated
during intracontractual years allowed the
AWA to appear to be "delivering the
goods" on a more regular basis than
national unions.
Among many similarities to Japanese
enterprise unionism was the AWA's strong
loyalty to the company. AWA leaders
openly expressed concern for Thompson's
economic health and their confidence in
top management. When J. David Wright
became head of Thompson in 1953, the
AWA's president wrote a letter assuring
members that "Dave" was "fair and square
in all dealings with our membership" and
that "we have always found him to be on
the level." The company reciprocated by
doing favors for the AWA, such as pulling
strings in state government so that the
AWA could legally hold a plant bingo
party or keeping production down on the
day of its annual picnic. Council meetings
were polite, amiable, and full of expres-
sions of mutual understanding, with each
side assuring the other that its actions
were "fair and reasonable." Special meet-
ings were held at Christmas; until the early
1950s, these were accompanied by skits
and a party.48
personnel matters (21%), wage rates and standards
(10%), business plans (10%), safety (7%), and
parking (6%).
48 AWA News Bulletin, 2 April 1953, box 117;
Minutes of Main Plant Personnel Meeting, Nov. 10,
1961, box 133; LRC Minutes (Main): May 5, 1949,
Cooptation. By no means, however, was the
AWA identical to a Japanese union in all
respects. For cultural and other reasons, the
AWA was more assertive in disagreeing with
management, more militant in handling
grievances, and more effectual in getting
the company to change its plans and poli-
cies. But there was one similarity to the Jap-
anese case that limited these differences: the
union leaders' susceptibility to manipula-
tion by the company.
Unlike a national union, the AWA could
provide its leaders no opportunity for pro-
motion into union staff positions. Instead,
they returned to their old jobs when their
terms expired, although some were later
promoted into management. Ambitious
AWA officials realized that the rewards to
militance were limited -reelection, eventu-
ally followed by a return to the ranks and
possible retaliation by management. On the
other hand, someone who was cooperative
but not overly obsequious might still get
reelected and then receive a promotion at
the end of his term.
The company also offered direct finan-
cial inducements to cooperation. The
earnings of AWA officers-from presi-
dent to steward-were far in excess of
those received by workers in similar job
classifications. The differential in 1952
averaged 42 percent for the AWA's top
four officers; one steward managed to
raise this to 112 percent. The excess was
entirely the result of overtime pay, part of
which was compensation for normal union
duties such as bargaining and grievance
handling; these took more time than at
other firms because many issues were
handled by joint committees. But AWA
officers were appointed to a slew of plant
organizations-Bond Drive, Old Guard,
and the Welfare Fund-for which they
also received overtime pay.49
The practice of awarding high overtime
compensation to AWA officers was not
entirely secret. A college student who
spent a week at TAPCO in the early 1950s
box 120, and Dec. 7, 1960, box 121; G. H. Malone
memo, Dec. 2, 1949, box 118, TRWP.
49 Eugene Schwartz memo, Dec. 8, 1953, box 117,
TRWP.
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All use subject to JSTOR Terms and ConditionsRECKONING WITH COMPANY UNIONS 35
reported to management that "stewards
seem to be a thorn in our side. Entirely too
many of them abhor work, it seems!"
Three years later an attitude survey found
that workers were annoyed by the stew-
ards' "loafing tactics." Concerned by this
discontent and aware that these practices
might lead to charges of illegal support,
management tried in the late 1950s to
limit the overtime received by stewards,
although it is not known if the effort was
successful.50
Finally, the AWA's isolation permitted a
more subtle form of manipulation. The
AWA had few contacts with, and no
formal ties to, union locals at Thompson
plants outside of Cleveland. The Cleve-
land labor movement was contemptuous
and suspicious of the AWA, which repaid
those feelings in kind. Too small to train
its own officers and cut off from most
labor education programs, the AWA had
to rely on management for some of its
technical needs, which the company will-
ingly provided. It held classes for newly
elected stewards, where they received
basic information on Thompson's person-
nel practices, financial standing, and busi-
ness plans. Company managers sought to
"integrate new AWA officers" by taking
them to American Management Associa-
tion conferences and by holding training
sessions in job evaluation. It is little
wonder that the UAW charged that there
was a "cozy relationship between the AWA
and the company."'5'
Coercion or Choice?
Traditionally it is assumed that com-
pany unions do not function as true labor
unions, protecting and advancing the
welfare of their members, and that work-
ers support them because they are coerced
50 Karl Heilman, Jr., to G. H. Malone, Aug. 19,
1952, box 113, TRWP; Arlen Southern, "Results of
the 1957 Spot Check of Employee Opinion," Febru-
ary 1957, box 137, TRWP; G. H. Malone to R. G.
McCarty, Nov. 5, 1958, box 118, TRWP.
5 Minutes of the Cleveland Personnel Committee:
Apr. 15, 1957, June 6, 1962, and Oct. 1, 1962, box
125, TRWP; UAW flyer, Apr. 27, 1967, box 141,
TRWP.
or naive. In the case of the AWA, then,
the question is whether Thompson work-
ers made a free and informed choice to
back the AWA.
There is certainly evidence to support a
charge of coercion. Workers were bom-
barded by management bulletins, forced to
listen to Crawford's speeches, and occasion-
ally pressured by shopfloor favoritism. More-
over, the AWA's close cooperation with man-
agement may have undercut its effectiveness
as a proponent for its members without their
ever realizing it. As Chairman Paul Herzog
of the NLRB argued during the Taft-
Hartley hearings, when management bar-
gained with a dominated union, it found
itself on both sides of the table. Workers
might vote for such a union, said Herzog,
but they did so out of a "mistaken contin-
ued belief that the company-dominated or-
ganization affords a genuine agency for col-
lective bargaining." Although the AWA was
exonerated from charges of domination, it
was obviously a different breed of union
from the UAW-namely, a less adversarial
and less independent one.
But it does strain credulity to say that
the majority of Thompson workers were
unaware of that difference or accepted it
only by compulsion. After a decade of
campaigns and six elections, they were
well informed of the AWA's faults and
merits. During the Taft-Hartley hearings,
a congressman cited the Thompson record
and then asked an NLRB official if he
thought Thompson workers were "that
easily influenced and their minds poi-
soned, and that dumb and stupid, that
they cannot go in and exercise a reason-
able intelligence and have their votes
counted and recognized?" Not only the
election results but also data from the
company's attitude surveys show that
Thompson workers had few serious com-
plaints about management and, though
not enthusiastic about the AWA, "general-
ly regarded [it] as the lesser of two evils.
... The CIO is considered more distaste-
ful than the independent union."52
52 Paul Herzog in U.S. Senate, 80th Cong., 1st
sess., Hearings Before the Comm. on Labor and
Public Welfare, 1947, pt. 4, 1912; Hugh Sperry in
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All use subject to JSTOR Terms and Conditions36 INDUSTRIAL AND LABOR RELATIONS REVIEW
That Thompson workers might prefer the
AWA to the UAW was hard for NLRB of-
ficials and others to accept (and still is to-
day). Yet, circumstances other than coer-
cion helped shape their preference. First,
Thompson workers had a high degree of
loyalty to management as a result of the com-
pany's financial success, its brand of com-
munitarianism, and the charisma of Fred
Crawford. Their loyalty was something the
UAW consistently failed to recognize, and
so its attacks on Crawford ("the number one
fascist in America") were counterproduc-
tive to say the least.
Second, the AWA did at least a mini-
mally effective job of handling grievances,
and its contracts consistently followed the
UAW pattern. AWA members received
these benefits for only a fraction of the
cost of UAW membership (UAW dues
were about six times higher) and, at least
until 1979, without any losses due to
strikes.
Third, the AWA offered a more imme-
diate and less bureaucratic form of democ-
racy than a national union. All of its
officers, from the president on down,
came from the plant and were well known
by the members. Elections for office were
hotly contested and highly publicized.
Unlike an affiliated local of a national
union, the AWA was entirely the master of
its own fate. It did not have to answer to a
higher authority or conform to policies
that were not of its choosing. Because it
had no staff and only a simple hierarchy,
the AWA was less formal and legalistic
than a national union. Although the UAW
faulted it for failing to hold regular
meetings, the AWA's small size and numer-
ous social activities kept its officers in
touch with the membership.
Another reason for the AWA's success
was its relatively auspicious beginnings.
Management had allowed the AWA's
predecessors to be more active than most
company unions of the 1930s, and the
AWA grew out of that tradition. Those
early policies explain why Thompson's
U.S. House of Reps., 80th Cong., 1st sess., Hearings
Before the Comm. of Educ. and Labor, 1947, Vol. 3,
3472; Southern, "Spot Check," 8.
Cleveland plants remained ILU strong-
holds, whereas those in Toledo and
Detroit were organized by the UAW
during the war. The three plants resem-
bled each other in many respects: their
size, product lines, and work force all were
similar. One difference, however, was that
until the late 1930s the Toledo and Detroit
plants were managed locally. The produc-
tion manager in Toledo was a rugged
individualist who did not adopt the person-
nel policies established by Livingstone at
Main. Not until the Toledo plant had a
strike in 1937 was a company union
established there.
As for Detroit, it too lagged behind its
sister plant in Cleveland. A year after the
TPEA was formed, it started a company
union, but this was an ineffectual organi-
zation because Detroit management never
gave employee relations a high priority.
When Livingstone visited Detroit in 1936,
he was distressed to find that the plant
personnel manager, Tom Colbridge, did
not have his own office (his desk was next
to the gum machine) and that the joint
council had not been "functioning as an
agency for the free exchange and discus-
sion of ideas by the management and
employees." Livingstone noted "a ten-
dency to suppress subjects the employees
would like to discuss most," and when
shown the minutes of the Cleveland joint
council, Colbridge remarked, "You fellows
really discuss things in Cleveland, don't
you!" In short, what was distinctive about
Cleveland was not coercion (each plant
had some of this, and Cleveland less than
the others) but a more progressive ap-
proach to personnel management and
company unionism.53
The UAW's failure to defeat the AWA
in Cleveland was not, however, entirely
preordained. Around the middle of the
war, when the AWA was getting off the
ground and Main plant was without a
union, the UAW seemed to have a
reasonable chance of victory. Because the
53 "Complaint of the UAW to the NLRB 7th
Region," Case C-386, July 1940, box 143; Toledo
Blade, May 22, 1937; Livingstone to J. Cox, Feb. 24,
1936, box 142, and Toledo files, box 146, TRWP.
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All use subject to JSTOR Terms and ConditionsRECKONING WITH COMPANY UNIONS 37
WLB was concerned about war produc-
tion at Thompson, it was quick to reinstate
dismissed UAW activists. Its grievance
procedure gave UAW stewards a presence
on the shopfloor and a unique opportu-
nity to prove their mettle.
But factional politics were a problem
that increasingly hindered the UAW's
campaign and consumed the energy and
effectiveness of its leaders, many of
whom-Ed Hall, Paul Miley, Bill Grant,
and Wyndham Mortimer-were associ-
ated with the UAW's left wing. When
Elizabeth Hawes, a UAW representative,
visited Cleveland in 1944 and 1945, she
reported that the drive was stalled because
of "Chop Chop"-internal union disputes.
Local UAW staff members told her that
the "Reutherites" had sent an inexperi-
enced organizer to lead the campaign in
the hope that a failure would discredit the
left. Two years later, in what was widely
viewed as an attack on the left, Walter
Reuther's convention speech called for an
investigation of the Thompson drive,
which he castigated as "a glaring example
of . . . mismanagement and waste of
funds." All of these events created a
propaganda opportunity for Thompson
and spokesmen for the AWA, who repeat-
edly criticized the UAW's "Communist
contamination" and called its stewards
"babes in the woods with noble motives
who [are having] clever webs spun upon
them.954
The final blow to the UAW's efforts
came from the conservative drift of labor
law and the NLRB. Under pressure from
the courts and Congress, the NLRB in the
5 Hawes (1946), pp. 181-84; "Report of the
President," Proceedings of the 11th Convention of the
UAW-CIO, Atlantic City, 9 November 1947, 26-28;
Friendly Forum, Dec. 12, 1947, box 42; "By Their
Leaders You Shall Know Them," May 7, 1947, box
40, TRWP. The UAW also was a victim of its success.
It told Thompson's Cleveland workers that they were
paid less than UAW members at major auto firms.
But after the UAW organized the Detroit plant in
1943, AWA members had a more accurate standard
for judging relative pay. Thompson and the AWA
now maintained wage parity with the Detroit plant,
making it harder for the UAW to claim that AWA
members were underpaid. L. Nies memo, Mar. 9,
1959, box 118; "UAW 1967" files, box 141.
early 1940s adopted a more "balanced"
approach to a variety of issues, including
employer free speech and company unions.
One of the board's main critics on these
issues was the Sixth Circuit, which over-
ruled the NLRB in two major decisions
involving Thompson's Cleveland plants
and in other cases as well. Harry Millis,
picked to head the NLRB in 1940, and his
successor, Paul Herzog, were more at-
tuned to politics and public relations than
were their predecessors. It was Millis who
ordered the NLRB not to apply the
fracture rule too rigidly, a policy that
Herzog extended by allowing illegally
supported unions to appear on the ballot.
As a result of these more lenient policies,
ILUs began to win a growing number of
elections and were disestablished less
often: only 51 were disestablished in 1946
and 1947 out of more than 300 cases filed.
Yet, these policies came too late to deter
legislative reform of the act. During the
Taft-Hartley hearings, critics of the board
repeatedly cited Thompson Products as
proof that the law on employer conduct
and company unions had to be changed.
The critics included Leo Wolman, who
testified in the Senate, and Ray Living-
stone, who got a sympathetic reception
from the House. These events were felt
outside of Congress: four months after
Livingstone's appearance, the Sixth Cir-
cuit issued its pivotal decision on the AWA
and a month later the NLRB refused to
order new elections at Main. Thus, the
UAW's myriad political difficulties-both
internal and in Washington-weakened its
position and strengthened the AWA's at a
critical moment in the contest between
them.55
The Strategy's Demise and Legacy
The Taft-Hartley Act ratified Craw-
ford's views on free speech and contained
55 Statement of Leo Wolman, Senate Committee
on Labor (1947), pt. 1, 98-109; statement of
Raymond S. Livingstone, House Committee on
Education and Labor (1947), Vol. 3, 1489-1531;
Millis and Brown (1950), pp. 107-10; Gross (1981),
pp. 227, 248.
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several provisions making it easier for
employer-supported unions to appear on
the ballot. The result was an upsurge in
ILU formation between 1947 and 1953.
ILU membership increased 50 percent
over those years, faster than the rest of
organized labor. This increase, however,
was a flash in the pan. Few new ILUs
appeared after 1960; those that did were
usually the result of a decertification or of
a local's opting out of a union merger.
Company unionism was a risky and
costly strategy for avoiding national unions.
There was always a danger that an ILU
would become aggressively adversarial or
would affiliate with a national union.
Affiliation was a perennial threat because
ILU members were more likely than
nonunion workers to join a national
union; they were tempting targets for
organizers. But even if an ILU never came
near that brink, bargaining and contract
administration took time and restricted
management's ability to make prompt and
unquestioned decisions. On top of that,
ILU pay levels at Thompson were about
the same as at its affiliated union plants.
Management shouldered these costs when
it judged national unions to be a serious
threat. By the mid-1950s, however, private-
sector unions had begun to lose steam,
and shortly afterward came "a more
realistic assessment of the diminished
threat offered to the business community
by organized labor."56
One result of this development was a
loss of interest in ILUs at firms that had
managed to maintain them past World
War II. At Du Pont this change in attitude
happened rather quickly. Only a couple of
ILUs took hold at Du Pont after the war,
the last in 1949. The firm opened up 25
new plants during the following decade,
mostly in the South and all of them
nonunion.
Thompson was slower to shed its ILU
strategy. Of eight plants built or acquired
during the 1950s, it set up company
unions at seven. Thompson stuck with the
strategy longer than Du Pont for two
reasons. First, its plants continued to be
56 Heilbroner (1964), p. 29; Troy (1961), p. 340.
concentrated in unionism's heartland --the
Midwest and Northeast-where the prob-
ability of organization, although declining,
was higher than in the South. Second,
Thompson's ILUs were less militant than
Du Pont's. Between 1944 and 1959 Du
Pont's ILUs carried out four strikes and
filed sixteen unfair labor practice charges,
while none of Thompson's ILUs did
either.57
Yet, in spite of this record, Thompson
(now TRW) shifted strategies after 1960.
It picked up the pace of diversification,
building or acquiring 39 plants during the
1960s and 27 during the 1970s. No ILUs
were established at any of these plants, the
majority of which (72 percent) were
nonunion. The decision to drop the ILU
strategy was due to a decline in the
perceived benefit of ILUs (a result of the
fading union threat and of TRW's growth
in the South and West) and an increase in
their relative cost. The company's new
nonunion plants paid lower wages and
benefits than its ILU plants. TRW was
nonetheless able to keep the plants unor-
ganized because an alternative strategy
had become available-the new nonunion
model. Indeed, TRW was a pioneer in the
development of that model and served as
an exemplar for other firms.58
At TRW the nonunion model's distinc-
tive features include programs for commu-
nications ("sensing" sessions, attitude test-
ing) and employee involvement (QWL,
quality circles), as well as a "flexible"
approach to work systems (using teams
and pay-for-knowledge). The emergence
of the nonunion model at TRW was based,
in part, on new theories of participation
and job design that appeared in the 1960s.
But rather than being a sharp departure
from the past, the new model has strong
links to the company's earlier practices.
Like the ILU strategy, it is built on
57 Rezler (1963), pp. 178-95; letter to author from
R. D. Lundy, Vice President, TRW Inc., Dec. 19,
1986.
58 Verma and Kochan (1985), pp. 93-95. Regres-
sion analysis of data for 1979-83 shows that TRW's
ILU plants paid roughly the same as its affiliated
plants and more than its nonunion plants. Jacoby
and Verma (1988).
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antipathy to national unions rather than to
collective forms of employee influence. Its
stress on corporate culture and the dimi-
nution of status distinctions is similar to
ideas that informed Thompson's commu-
nitarian ethos. Intensive communications
programs are also throwbacks: to the
Mayoist paternalism found at Thompson
in the 1930s and 1940s and to specific
techniques (attitude surveys, media blitzes,
personnel "reps") used in those years.59
This comparison is not meant to deny
important differences between the present
and the past, notably in work systems and
the psychological modeling of employee
behavior. But it is intended to correct the
fallacy that the "new" nonunion model is
entirely new. That fallacy leads to an
explanation of the model's origins that
overemphasizes conjunctural factors-
new technology (continuous flow, flexibil-
ity), new workers (young, educated), new
theories (Y and Z)-at the expense of
more enduring issues and ideas: the
conflict between democracy and bureau-
cracy, the legitimation of industrial author-
ity, employer animus toward unionism,
and corporate paternalism. The point is
that employers face recurrent problems,
and although each generation of employ-
ers fashions its own solutions, in doing so
it relies heavily on values and institutions
inherited from the past. At a less grandi-
ose level, an emphasis on continuity helps
us to understand how individual firms like
TRW and IBM-firms with distinctive
histories of employee relations-became
paragons of the "new" nonunion model.
Conclusions
Company unions represented between
two and three million workers in 1934, but
over the next two decades most of these
workers joined national unions. Why did
Thompson's Cleveland employees choose
to be different? The traditional view holds
59 Interview with Jim Dunlap, Feb. 2, 1988, and
with Dr. Simon Ramo, Dec. 17, 1986; Oates (1973).
An account of the new nonunion model that is partly
based on the TRW experience is Kochan, Katz, and
McKersie (1986), pp. 93-108.
that they were bullied or misled. There
was some of that, to be sure, but there
were other factors as well. These workers
had a high level of enterprise conscious-
ness as a result of the firm's strong culture
and its progressive personnel policies. Not
only did the UAW fail to recognize this
fact, but it also suffered from bad timing:
its own, and that of events. Moreover, the
AWA evolved into an organization that
met its members' needs. Its adequacy in
that respect was a result of external
pressure (from the law and the UAW) and
of internal factors (competition for office,
learning by doing, and managerial toler-
ance of change.)
Yet, differences remained between the
AWA and a typical affiliated union local,
differences that reflected both the sins
and virtues of being an ILU. As compared
to most local unions, the AWA was less
militant and more dependent on the
company, but it also had a more coopera-
tive and trusting relationship with manage-
ment. In both respects, it presaged both
the union and nonunion variants of
today's "new industrial relations."
The new industrial relations, which
blends integrative and adversarial modes
of behavior, is a hybrid that has proven
difficult to graft onto most existing work-
places. Nonunion employers find it hard
to fairly administer employee complaint
systems, and participation programs often
meet with resistance in unionized firms.
On the assumption that both modes are
desirable, industrial relations experts are
trying to invent new institutions that
combine them or are searching overseas
for ideas. Some have looked to Japanese
enterprise unions or to European works
councils and have called for similar forms
of representation in the United States.60
But it is also worth looking back at our
own experience with company unions;
domestic models are likely to be more
viable than imports from abroad. Com-
pany unions might appeal to workers who
identify with their employer, are able to
run a union on their own, and have little
60 Heckscher (1988); McCormick (1987), pp. 76-
79.
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All use subject to JSTOR Terms and Conditions40 INDUSTRIAL AND LABOR RELATIONS REVIEW
affinity for national unions-that is, to
workers in large nonunion firms like
TRW.
To move in this direction, public policy
should encourage new forms of represen-
tation. But to prevent a recurrence of the
events of the 1920s and 1930s, policy must
be designed so that any new forms become
complements to, rather than substitutes
for, national unions. The goal is to expand
the realm of representation, not merely to
change its composition.
But even if the law were changed, it is
doubtful that many employers would
embrace ILUs except in the unlikely event
of a resurgence of national unionism. As
the Thompson experience shows, ILU
costs for employers are high relative to the
benefits they receive. On the other hand,
unorganized workers might be more en-
thusiastic, because ILUs have the potential
of providing them with representation at
organizational levels higher than the shop-
floor, which is the level at which most
nonunion employee involvement pro-
grams operate. The Thompson story also
suggests, however, that ILUs today would
offer workers less bargaining power and
benefits than they did in the 1940s and
1950s, when the "threat effects" of na-
tional unions were strong.
These qualifications should temper ex-
pectations about company unions but not
close off interest in them. Little is known
about most ILUs, and the AWA is but one
example. As compared to other ILUs, it
fell somewhere in the middle: less aggres-
sive and independent than some, and
more so than others. Even within single
companies like TRW or DuPont, there was
considerable variation among ILUs. Thus,
there is urgent need for more research-
historical, comparative, and contempo-
rary-on this important subject.
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