Leadership development report (Leading for Change)

profileSherie Ng
task_management_elements_of_cmu.docx

· Task-Relevant Knowledge

· Delegating

· Attention to Detail

· Coordinating Work Activities

· Providing Feedback

· Multi-Tasking

·

Executing
Tasks (U)

Solving Problems (V)

Enhancing

Performance (Y)

· Enhancing Task Knowledge

· Analytic Thinking

· Analyzing Data

· Mental Focus

· Decision Making

· Designing Work Systems

· Eliminating Barriers to Performance

· Benchmarking

· Strategic Task Management

Task management

Managing

Human

Resources (X)

Managing

Information and

Material (W)

· Succession Planning/Recruiting

· Personnel Decision Quality

· Managing Personnel Policies

· Maintaining Safety

· Managing Materials & Facilities

· Managing Information Resources

· Performing Administrative Activities

· Maintaining Quality

Leaders use task-specific knowledge and experience to guide the group to attaining its goals.

Leaders must engage in problem solving, delegation, time and resource management, and eliminating barriers to performance.

Leaders also must strive for results and provide feedback to ensure effective contributions from all constituents

Task Management Dimension

U

Executing tasks

U1

Task-Relevant Knowledge:

Knowledge of standard practices and procedures necessary to accomplish tasks.

U2

Delegating:

Assigning tasks to the appropriate people based on knowledge of individuals, work processes, organizational planning and work group flow.

U3

Attention to Detail:

Placing focus on the details of the task to be accomplished.

U4

Coordinating Work Activities:

Coordinate the work-related activities necessary for task completion of all relevant constituents (both inside and outside of the group/organization). Adjusting your own plans in light of how others are acting or how the environment is changing.

U5

Providing Feedback:

Providing both positive feedback and critiques, in a timely and constructive manner, to allow others to know how they are doing and improve on weaknesses.

U6

Multi-Tasking:

Working on a variety of tasks simultaneously and shifting your resources between multiple systems when needed

V

Solving Problems

V1

Analytic Thinking:

Using existing information to logically evaluate situations and solve problems. Utilizing inductive and deductive logic to make inferences.

V2

Analyzing Data:

Summarizing and making inferences from information

through the application of statistics and qualitative analyses.

V3

Mental Focus:

Concentrating and avoiding distractions when making sense of information that is not immediately coherent.

V4

Decision Making:

Quickly prioritizing and evaluating the relative costs and benefits of potential actions needed to complete a task.

V5

Designing Work Systems:

Designating the responsibilities of individual jobs and structuring the work of groups in organizations.

W

Managing Information and Material Resources

W1

Managing Materials and Facilities:

Monitoring the delivery, inventory and flow of materials using tracking systems as well as, identifying and designing facility location/layout to maximize productivity.

W2

Managing Information Resources:

Understanding information needs and providing access to efficient tools for project management, data analysis, strategic planning, and process controls.

W3

Performing Administrative Activities:

Approving requests, handling paperwork, and performing other daily administrative tasks. Entering, transcribing, recording, or storing either written or electronic information.

W4

Maintaining Quality:

Evaluating materials and information produced against a set of standards through the use of measures of quality in order to track system and/or group progress.

X

Managing Human Resources

X1

Succession Planning/Recruiting:

Examining organizational structure to identify staffing issues needed to achieve strategic objectives. Attracting many qualified applicants for open positions within the organization..

X2

Personnel Decision Quality:

Making good personnel decisions by identifying and assessing the knowledge, skills, and experiences needed to successfully perform a role in the organization.

X3

Managing Personnel Policies:

Developing and monitoring policies, programs, and procedures related to work practices and compensation.

X4

Maintaining Safety:

Minimizing potential safety hazards and maintaining compliance with company policies, safety laws, and regulations.

Y

Enhancing Performance

Y1

Enhancing Task Knowledge:

Involving the group in discovering methods to enhance task performance and redirecting the group to achieve better task completion.

Y2

Eliminating Barriers to Performance:

Identifying roadblocks and redundancies in work processes. Promoting improvements in task performance.

Y3

Benchmarking:

Facilitating communication outside of the organization to identify and integrate the best practices in task design and performance

Y4

Strategic Task Management:

Matching the appropriate people and resources in the organization to maximize task performance. Maintaining task performance through times of turbulence.