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U
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Executing tasks
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U1
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Task-Relevant Knowledge:
Knowledge of standard practices and procedures necessary to accomplish tasks.
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U2
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Delegating:
Assigning tasks to the appropriate people based on knowledge of individuals, work processes, organizational planning and work group flow.
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U3
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Attention to Detail:
Placing focus on the details of the task to be accomplished.
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U4
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Coordinating Work Activities:
Coordinate the work-related activities necessary for task completion of all relevant constituents (both inside and outside of the group/organization). Adjusting your own plans in light of how others are acting or how the environment is changing.
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U5
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Providing Feedback:
Providing both positive feedback and critiques, in a timely and constructive manner, to allow others to know how they are doing and improve on weaknesses.
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U6
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Multi-Tasking:
Working on a variety of tasks simultaneously and shifting your resources between multiple systems when needed
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V
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Solving Problems
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V1
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Analytic Thinking:
Using existing information to logically evaluate situations and solve problems. Utilizing inductive and deductive logic to make inferences.
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V2
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Analyzing Data:
Summarizing and making inferences from information
through the application of statistics and qualitative analyses.
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V3
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Mental Focus:
Concentrating and avoiding distractions when making sense of information that is not immediately coherent.
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V4
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Decision Making:
Quickly prioritizing and evaluating the relative costs and benefits of potential actions needed to complete a task.
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V5
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Designing Work Systems:
Designating the responsibilities of individual jobs and structuring the work of groups in organizations.
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W
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Managing Information and Material Resources
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W1
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Managing Materials and Facilities:
Monitoring the delivery, inventory and flow of materials using tracking systems as well as, identifying and designing facility location/layout to maximize productivity.
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W2
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Managing Information Resources:
Understanding information needs and providing access to efficient tools for project management, data analysis, strategic planning, and process controls.
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W3
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Performing Administrative Activities:
Approving requests, handling paperwork, and performing other daily administrative tasks. Entering, transcribing, recording, or storing either written or electronic information.
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W4
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Maintaining Quality:
Evaluating materials and information produced against a set of standards through the use of measures of quality in order to track system and/or group progress.
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X
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Managing Human Resources
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X1
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Succession Planning/Recruiting:
Examining organizational structure to identify staffing issues needed to achieve strategic objectives. Attracting many qualified applicants for open positions within the organization..
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X2
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Personnel Decision Quality:
Making good personnel decisions by identifying and assessing the knowledge, skills, and experiences needed to successfully perform a role in the organization.
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X3
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Managing Personnel Policies:
Developing and monitoring policies, programs, and procedures related to work practices and compensation.
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X4
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Maintaining Safety:
Minimizing potential safety hazards and maintaining compliance with company policies, safety laws, and regulations.
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Y
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Enhancing Performance
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Y1
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Enhancing Task Knowledge:
Involving the group in discovering methods to enhance task performance and redirecting the group to achieve better task completion.
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Y2
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Eliminating Barriers to Performance:
Identifying roadblocks and redundancies in work processes. Promoting improvements in task performance.
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Y3
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Benchmarking:
Facilitating communication outside of the organization to identify and integrate the best practices in task design and performance
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Y4
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Strategic Task Management:
Matching the appropriate people and resources in the organization to maximize task performance. Maintaining task performance through times of turbulence.
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