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Study Guide:

Ch 1- Research

· What is research?

· Characteristics/Attributes of high-quality research

· Model of scientific inquiry

· Different types of research

· Difference between basic and applied research

· Dependent Variables

· Independent Variables

· Hypothesis

· Population and population sample

· Statistical significance and level of sig.

· Value of literature review

· Importance of source citation & reference

Ch 2 – Int’l Business

· What is:

· Business

· International Business

· Import and Export

· e-business (e-commerce)

· Globalization

· Forces driving globalization

· What is culture, ethnocentricity, values, attitudes, customs, & social group?

Ch 3 – Team DM

· What is:

· Decision Making

· Rational DM process

· Rational Model of Group DM

· DM pitfalls

Ch 4 – Balanced Team

· Identify the importance of a balanced team

· What are the steps in planning for team balance?

Ch 5 – Dev Intercultural Teams

· Identify:

· - Cultural influences

· - Cultural adjustments

· - Communication in intercultural team meetings

Ch 6 – Diversity in the Workplace

· What is:

· Diversity, culture, cultural landscape

· Alterations of cultural landscape

· Views of diversity

· Dev diversity consciousness

· Cultural encapsulation?

· Steps in dev our diversity consciousness

· Strategies in dev DC

Ch 7 – DV in the Workplace (AA)

· Discus the impact of the Civil Rights Act and Affirmative Action on workplace diversity