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2. There are many traits that are said to be important to leadership success.  Which three traits do you believe are the most important?  List in order of priority.  (p. 206)

3. Which of the four supervisory styles would you like your boss to use with you?  Why would you prefer this particular style?  (p. 219-20)

4. Does giving praise really motivate employees, or do they view it as a means of getting them to do more work?  (p. 251-52)

5. Some managers say that what gets measured gets done.  Do you agree?  What does this have to do with setting objectives?   (p. 252)

6. What is management by objectives (MBO)?  Describe the three steps in the process.(254)

7. Some people say that power and politics can't be used ethically.  Do you agree? (p.269)

8. Do you agree with the saying, "It's not what you know, it's who you know that is important"?  Is it ethical to use connection power to get jobs and other things?  (p. 271)

9. How would you assess your political skill at using networking, reciprocity, and coalition building to help you get what you want?  What can you do to improve?  (p. 278)

10. What are your strongest and weakest areas of networking?  How will you improve your networking skills?  Include two or three of the most important tips you learned that you will use.  (p. 309)

11. What is a one-minute self-sell?  How is it created, and how would you use it?  (p. 305)

12. What is negotiating?  Describe the two bargaining strategies and give an example of each.  (p. 310-11)

13. Recall a specific meeting you attended.  Did the group leaderplan for the meeting by stating meeting objectives, identifying participants and their assignments, and provide an agenda?  Explain your answers and state what you would have done differently were you the group leader.  (p. 347-49)

14. Team development stages state that most people coming to a new group are enthusiastic, but that with time they will lose some of their morale.  What types of things happen in most groups to cause this decline in morale?  Include in your response the components of team structure and team dynamics.  (p. 340-41)

16. Describe one or more examples of a type of change that you experienced in an organization. (Identify it was task change, structural change, technological change, or people change.)  (p. 378-79)

18. Why do people resist change?  Name the variables involved with resistance to change.  (p. 380)

19. How do you feel about drug testing by employers?  Why do you feel this way?  (p. 418)

20. Clearly, women and minorities were held back from employment opportunities in the past.  So shouldn't we give them special consideration today (like giving them jobs when they are qualified even though there are better qualified white males)?  Should we be increasing or decreasing affirmative action programs?  (p. 417-18)

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