Quiz

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wk_2_quiz.docx

1 Which of the following tools do marketers use to visually illustrate how consumers view products or services on multivariables?

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Perceptual mapping

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Brand extensions

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Brand cannibalizations

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Point-of-difference

2 Which of the following is known in marketing as attributes of a product or service that may not be unique to the product or service?

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Points-of-reference

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Brand reference

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Points-of-parity

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Points-of-difference

3 Which of the following is known as the process of creating a segment storyboard to test the attractiveness of each segment?

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Marketing-mix strategy

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Segment acid test

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Segment attractiveness

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Needs-based segmentation

4 What is the second stage of the consumer buying process?

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Purchase decision

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Information search

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Evaluation of alternatives

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Buyer satisfaction

5 Which of the following do marketers use to give consumers a special reason for them to purchase a product or service?

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Value proposition

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Consumer response

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Value-added product

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Product demand

6 When purchasing, in which state does the consumer set a minimum acceptable cutoff level for each attribute and then makes a buying decision? 

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Elimination-by-aspects heuristic

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Lexicographic heuristic

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Conjunctive heuristic

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Indirect heuristic

7 Which of the following do brand mantras attempt to define?

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Points of difference to other brands

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Brand equity

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Similarity to other brands

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Brand identity

8 In behavioral segmentation, a product or service is grouped by which other dimension besides knowledge of, attitude toward, and use of?

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Response to

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Dimension to

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Value to

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Relationship to

9 Which other dimension is the VALS classification system based on besides consumer motivation?

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Consumer retention

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Consumer support

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Consumer beliefs

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Consumer resources

10 How many primary groups does VALS classify U.S. adults into based on personality traits and key demographics?

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Two

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Seven

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Nine

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Eight

11 Which term describes the diverse needs of many ethnic market segments?

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Multifaceted marketing

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Mass marketing

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Multidiversity marketing

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Multicultural marketing

12 What other dimension helps market segments be measurable, substantial, accessible, and differentiable? 

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Reasonable

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Obtainable

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Actionable

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Functional

13 Which other factor does an organization’s marketing strategy focus on: segmentation, targeting, and 

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positive marketing

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positioning

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perceptual mapping

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possession 

14 Which of the following is used to determine a competitive frame of reference for brands to compete against other brands due to their closeness as substitutes?

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Industry membership

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Category membership

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Market membership

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Product membership

15 Which other criteria helps make up the three criteria for a successful brand mantra: inspire, simplify, and 

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infuse

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communicate

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create

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inflate

16 Which group is experiencing the fastest population growth today?

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Caucasian Americans

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African Americans

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Asian Americans

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Hispanic Americans

17 Which of the following is a tool a company uses to position its brands attributes in the minds of those in the organization?

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Industry analysis

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Competitive analysis

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Brand perceptual analysis

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Brand positioning bull’s eye

18 Which market is known as the invisible market segment?

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Hispanic American

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Asian American

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African American

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Caucasian American

19 Which of the following marketing strategies does not concentrate on recognizing differences in customers’ needs in the organization? 

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Direct

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Undifferentiated

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Niche

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Concentrated

20 When searching for a supplier, which of the following provides the broadest reach of possible suppliers in today’s competitive market environment?

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Internet

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Business associates

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Trade directories

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Standard & Poor’s

21 Which of the following would consumers associate closely with a brand?

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Points of reference

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Brand attitudes

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Customer focuses

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Points-of-difference