Can you help
cocopuff
emrpp.pptJean Kean, Lacoya Reliford, Jeronda Beasley, Dawnette Webb, and Joy Moody
HCS/320
01/13/2014
Tricia Tran
Introduction
Good morning staff! Today is going to be a great day filled with new and exciting things. We are going to learn about a whole new kind of system that is going to be most beneficial to not only us, but our patient’s as well. It will make things here at the office run much more smoothly, efficiently, and timely. We have all heard about it, the good and the bad, the rumors and the facts, but today is the day we go live with this new system. This system, as you all ready know is called EMR which is short for Electronic Medical Records. There is a world of material to cover so, “Let’s get this party started!”
Communication and how it affects the process
- Workflow Changes
- Proper Training Techniques
- Patient Provider Communication
- Privacy and Security Issues
With the new Implementation of the EMR, the workflow may change. Communication may be affected from this in a sense of the staff not having proper knowledge of the process. allocate time and resources to train practitioners and support staff to use the EMR system and to incorporate the new workflow patterns. Depending on how comfortable you and your staff are with technology, you may need additional training on basic computer skills (e.g., Windows, use of a mouse, printing, creating folders, moving files) and hardware devices such as scanners, fax servers, etc. ("U.s. Department Of Health And Human Services Health Information Technology And Quality Improvment", 2013). Communication with patients may be altered because of the barrier from the computer that is present. Lack of interaction with patients may be an issue while incorporating the EMR process. Providers fear confidentiality breaches, risk of hacking, losing of records, inappropriate access of patient records by unauthorized users, and maintaining compliance with Health Insurance Portability and Accountability Act (HIPAA) privacy and security regulations. ("U.s. Department Of Health And Human Services Health Information Technology And Quality Improvment", 2013).
Change of Healthcare communication and development of Social Media
- Healthcare communication would change and affect the communication process with the development of alternate communication forms such as:
Instant Message
Social Media
With the New Implementation of EMR’s the staff would have to also implement new communication strategies which would include emailing many patients, instant messaging, and also social media aspects will come in to play. Many patients go to social media sites for information, so if the staff is not familiar with these sites they would have to be trained to communicate with patients via these forms of communication.
Conclusion
References
- U.S. Department of Health and Human Services Health Information Technology and Quality Improvment. (2013). Retrieved from http://www.hrsa.gov/healthit/toolbox/HealthITAdoptiontoolbox/MeaningfulUse/whatrsomeconseqofgreatercomm.html
