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peer_1.doc

Memorandum

To: Sam Miller

Chief International Officer, FlyBo Motor Co., Ltd.

From: Karla Smith

International Trade Manager, FlyBo Motor Co., Ltd.

Date: April 1, 2013

Subject: Memo of Understanding - Western Sahara job assignment

The purpose of this research project is to build insight on the cultural differences between individuals here in the United States and those in Western Sahara. This information will help develop growth in the Western Sahara production plant by educating management on how to better build relationships with employees and customers in that area.

Statement of the Problem

This project is needed because the production plant in Western Sahara is not running up to its potential. FlyBo Motor Co. expects that cultural differences between the staff sent from the United States and the local hired employees are creating barriers. It is our hope that by understanding these differences we can eliminate these barriers.

Sources and Methods of Data Collection

I plan to gather as much information as I can about our local employees there at the Western Sahara production plant. I have scheduled a telephone conference with the current General Manager at the production plant so that we can share information about the current situations and what information he has gained. I am currently researching the Sahrawis culture online, the major ethnic group of the Western Sahara. I have also begun learning the Hassaniya dialect and plan to be fluent when I leave in two months.

Preliminary Outline, Topics to Investigate

1. Language Barriers

· Spoken communication

· Non-verbal gestures

· behaviors

2. Appearances

· In US Culture

· In the culture of the Sahrawis

3. How business is generally conducted in US and Western Sahara

· Differences

· Similarities

4. Values we hold in US

· Differences

· Similarities