Intl Trade Mgmt Business Plan

profilevibe7up
nokia_lumia_920-answer.rtf

Nokia Lumia 920 27

Table of Contents

HYPERLINK \l "_Toc348360634" 1. Executive Summary 4

HYPERLINK \l "_Toc348360635" Introduction 4

HYPERLINK \l "_Toc348360636" 2. Corporate Profile and Nature of Business 4

HYPERLINK \l "_Toc348360637" Company Background 4

HYPERLINK \l "_Toc348360638" Description of Business and Product 5

HYPERLINK \l "_Toc348360639" Core Competencies 5

HYPERLINK \l "_Toc348360640" Description of Product 5

HYPERLINK \l "_Toc348360641" Key Milestones 6

HYPERLINK \l "_Toc348360642" Background for Exporting 6

HYPERLINK \l "_Toc348360643" 3. Management and Human Resources 7

HYPERLINK \l "_Toc348360644" New Export Structure 7

HYPERLINK \l "_Toc348360645" Senior Management Roles and Background 7

HYPERLINK \l "_Toc348360646" External Expertise 9

HYPERLINK \l "_Toc348360647" 4. Target Market and Environmental Scan 10

HYPERLINK \l "_Toc348360648" Environmental Scan 10

HYPERLINK \l "_Toc348360649" Gross Domestic Product (Purchasing power parity) 10

HYPERLINK \l "_Toc348360652" Inflation rate (Consumer prices) 10

HYPERLINK \l "_Toc348360654" Business Climate for the phone industry 11

HYPERLINK \l "_Toc348360655" Major Commercial Risks 12

HYPERLINK \l "_Toc348360656" Consumer Profile 12

HYPERLINK \l "_Toc348360657" Nokia’s Ability to Meet Market Demands 12

HYPERLINK \l "_Toc348360658" 5. Market Entry and Marketing Strategy 12

HYPERLINK \l "_Toc348360659" SWOT Analysis 13

HYPERLINK \l "_Toc348360660" Product, Place, Price and Promotion Strategy 14

HYPERLINK \l "_Toc348360661" Criteria of selecting Export Partner 14

HYPERLINK \l "_Toc348360662" 6. Operations Overview and Supply Chain Management 15

HYPERLINK \l "_Toc348360664" Key Changes as a Result of Exporting 16

HYPERLINK \l "_Toc348360665" Maintenance of Competitive Advantage 16

HYPERLINK \l "_Toc348360666" 7. Financial Analysis and Risk Management 17

HYPERLINK \l "_Toc348360667" Financial plan 17

HYPERLINK \l "_Toc348360668" Pre-operational costs 17

HYPERLINK \l "_Toc348360669" Working capital 17

HYPERLINK \l "_Toc348360670" Proforma profit and loss account 18

HYPERLINK \l "_Toc348360671" Export Cost Accounting 19

HYPERLINK \l "_Toc348360673" Impact on Company’s Cash Flow 20

HYPERLINK \l "_Toc348360676" Financial requirements 21

HYPERLINK \l "_Toc348360677" Payment Method 21

HYPERLINK \l "_Toc348360679" Profitability of Venture 22

HYPERLINK \l "_Toc348360681" Risk Management Strategy 23

HYPERLINK \l "_Toc348360682" 8. Conclusion and recommendation 23

HYPERLINK \l "_Toc348360683" Conclusion 23

HYPERLINK \l "_Toc348360684" Recommendation 23

HYPERLINK \l "_Toc348360685" References 24

1. Executive Summary

Nokia Corporation is a Finnish company that deals in mobile phone. It produces high quality phones which it supplies worldwide. For a long period of time, the Company has been the leading vendor of mobile phones. Its core competencies are customer satisfaction, passion for innovation and continuous learning.

Market Potential: The Company seeks to venture into the new market of Casablanca. Grand Casablanca has an estimated population of 3.85 million people majority (60%) of who are between 15 and 60 years. The demand for smartphones in Casablanca is high with Industry figures suggesting that there are more than 600,000 smartphones in circulation, and annual growth is more than 200%.

Manageable risks: Risks such as Shipment delays, incomplete documentation and credit defaults and currency fluctuations are all expected but manageable risks. This will be overcome by the market entry strategy of partnering with local operators and distributors.

Recommendation

The business plan should be presented to the senior management for their deliberations. Upon approval, should begin to incorporate the export structure. The position of Export Operations Manager will need to be filled. Afterwards, suitable local partners should be contacted so that its implementation can start.

Introduction

This business plan aims to establish the feasibility of Nokia entering the new market of Casablanca, the capital city of Morocco to supply its new Smart phone Nokia Lumia 920. The plan includes a detailed analysis of Nokia’s operational and financial strength that would enable it to exploit the demand of Smart phones in Casablanca.

2. Corporate Profile and Nature of Business

Company Background

Nokia is a Finnish Multinational Information and Communication Technology corporation with its headquarters in Espoo, Finland. Its main products are mobile phones, Smart Phones and other portable telecommunication devices. It also specializes in internet services, which includes applications, and games development among other services.

Description of Business and Product

Nokia was the world's largest manufacturer and vendor of mobile phones in 2011, with global market share of 23%. However, this has been declining as a result of the growing use of smartphones from its competitors such as Apple and Samsung. Apples iPhones were highly demanded because they were running on iOS while Samsung’s smartphones were running on Google’s Android OS which were both user friendly compared to Nokia’s Symbian OS. To counter the decline, Nokia has had a strategic partnership with Microsoft, where all Nokia smartphones will be running on Microsof6t’s Windows Phone operating system replacing Symbian. As a result, Nokia has unveiled a number of Windows Phone handsets with the latest being Nokia Lumia 920. To expand its network, the company has partnered with NOKIA mobile company as well as Siemens Network to create what is now known as Nokia Siemens Network.

Core Competencies

Nokia's has an official corporate culture manifesto called The Nokia Way, which has enhanced speed and flexibility in decision making. The company’s core competencies are rooted in this manifesto. These are:

Customer Satisfaction: this quality has enabled the company to win customer loyalty.

Passion for Innovation: this has enabled the company to beat its competitors in the market.

Continuous learning: this has enabled the company to learn from its mistakes as well as the mistakes of its competitors.

Description of Product

Figure 1: Nokia Lumia 920: The world’s most innovative smart phone.

Nokia Lumia 920 is a smartphone developed by Nokia that runs the Windows Phone 8 operating system. It was first released on November 2, 2012. It has a 1.5 GHz dual-core Qualcomm Krait CPU and a 4.5″ IPS TFT LCD which has a high-sensitivity touchscreen which can be used with the gloves worn by the user. It supports inductive charging (it can be charged by being placed directly onto a charging pad). It also has a 8.7 megapixel pure view rare camera with optical image stabilization for still images and videos. It comes with 32 GB internal storage, but does not support expansion using memory cards.

Key Milestones

Table 1: Key Milestones

Nokia N95 Smartphone

Nokia N97 Smartphone

Nokia N8 Smartphone

Nokia 808 pu review

Lumia 710 & 800

Released march 2009

Released June 2009

Released September 2010

Released September 2010

Released February 2012

Properties: 5 megapixel camera and sliding multimedia keys.

Properties: sliding QWERTY. (S60 5th

Properties: First Symbian 12 megapixel autofocus lens. (Symbian^3)

Properties: Last Symbian smartphone features a 41 m .p. camera and a 1.3 GHz CPU.

Properties: First running on Windows phone operating system.

Source: Nokia.com

Nokia has undergone many innovative steps before arriving at Lumia 920 which is the world’s most innovative smartphone. This has been a continuous improvement of its earlier phone. This has seen it achieve key milestones like Nokia N95 (Released March 2009) all the way to Nokia 808 Pureview (Released September 2010) which is the predecessor of Lumia 920.

Background for Exporting

Until 2011, Nokia has been the world’s leading vendor of mobile phones in the world. Nokia operates in over 120 countries and sales in over 150 countries worldwide. This success story has been subject to many economic factors outlined below:

Market Potential: There are about 36.5 million mobile phone subscribers in Morocco, representing a penetration rate of just over 113%. Smartphones are increasingly becoming more popular. Many Moroccans are buying smartphones, taking advantage of deals offered by phone manufacturers such as Apple, Samsung and Blackberry, as well as growing 3G access. Industry figures suggest that there are more than 600,000 smartphones in circulation, and annual growth is more than 200% according to the National Telecoms Regulation Agency (ANRT).

Global demand for Smartphones : All over the world demand for smartphones has gone high. Everyone wants to be connected to the internet using a device that can as well serve many other purposes such as online purchases. Morocco's IT sector is growing at a double-digit pace. Internet access has expanded by three-quarters in 2011 while the mobile phone market increased by more than 14%, according to the National Telecoms Regulation Agency (ANRT).

Manageable Risks : Overcoming risks and barriers in Casablanca market achievable through Nokia’s existing strengths. Initial review of Moroccan market has revealed that, despite steady growth in the use of smartphones, there are remarkably few available local applications. This is a risk that Nokia can overcome by promoting local talents to be innovative.

Product Fit: The Moroccan public authorities and mobile operators have embraced the emergence of smartphones. They are also committed towards the development of applications for public services, companies and other operators.

PRODUCTION

MANAGER

MARKETING

MANAGER

EXPORT OPERATIONS MANAGER

HR

MANAGER

FINANCE

MANAGER

REGIONAL MARKETING REPS

ADMINISTRATIVE ASSISTANTS

R & D

PRESIDENT

MARKETING

PRODUCTION

OPERATIONS

HR

FINANCE

3. Management and Human Resources

New Export Structure

Figure 2: Nokia’s New Export Structure.

4. Senior Management Roles and Background

President: XXXXXXXXX

Key responsibilities as pertains to international trade:

- Oversees smooth running of the company.

- Makes final decisions on marketing strategy

-Instills the company’s new export initiative vision.

Background:

Mr. XXXXXXXXX was born in the Grand Casablanca region of Morocco. He pursued a bachelor’s degree in telecommunications and a master’s degree of the same in Massachusetts University. Mr. XXXXXXXXX also has masters in business administration. He has a wide experience in managing international business having worked in various international organizations

Finance Manager: yyyyyyyyyy

Key responsibilities as pertains to international trade:

- manages all company budgeting activities

-Preparers the company’s financial statements.

- advises the company on credit terms

- determines Nokia’s borrowing needs and initiates discussions with banks institutions.

Background:

Mr. yyyyyyyy is a Certified Public Accountant and has worked in the financial departments of various Casablanca based institutions. He is also a member of Institute of Certified Public Accountants of Morocco. Prior to joining Nokia, Mr. yyyyyyy has been running a highly successful private consulting firm in Casablanca.

Production Manager: Mr. zzzzzzzzz

Key responsibilities as pertains to international trade:

- sets production schedule and directs production staff

- Works closely with the Operations Manager to determine production needs

- manages routine maintenance and repair schedule of equipment

- oversees materials management

Background:

Mr. zzzzzz was born and raised in Alexandria, Egypt and entered the phone production industry as intern in Samsung’s Alexandrian plant. After graduating from Alexandria University, Mr. zzzzzz joined the same company where he worked for 10 years before joining Nokia.

Marketing Manager: Ms. ttttttttt

Key responsibilities as pertains to international trade:

- developing marketing strategies for Nokia.

- liaising closely with regional marketing representatives.

- overseeing production of promotional materials

- developing Nokia’s marketing literature.

Background:

Ms. tttttt was born and raised in Kenya. She joined University of Nairobi for a marketing degree. She also has a masters’ degree in strategic marketing from London School of Business. She has worked as senior marketing manager at Kenya’s leading mobile telephony service provider Safaricom. She oversaw the marketing of Kenyan’s mobile banking industry dubbed as M-pesa.

Export Operations Manager: Mr.qqqqqqq

Key responsibilities as pertains to international trade:

- manages all the export operations activities of Nokia in Morocco.

- Works closely with the production manager to determine production needs.

- Supervises all the logistics issues of Nokia in Morocco.

Background:

Mr. qqqqqq was born and raised in Japan. He is an expert in the Japanese production and operations techniques. Prior to being posted to Morocco, Mr. qqqqqqq has been working as Nokia’s regional operation’s manager in Middle east. He is fluent in French, the business, government and diplomatic language of Morocco as well as basic Arabic, which is the, official language.

A close examination of Nokia’s management structure reveals much inherent strength:

  • A diverse management team. Over 70% of Nokia’s workforce comes from foreign countries. This multicultural background creates acceptance of cultural differences hence enabling the company to overcome cultural and language barriers.

  • International trade experience : Many of Nokia’s management team has an experience in international trade hence it will be easy for them to cope with challenges that emerge along the way.

External Expertise

Despite these strengths, Nokia lacks expertise in several areas, which it will, need to outsource.

International Lawyer: Consultation with a lawyer well versed in international trade law and experienced in North African practice especially in Morocco is extremely important in identifying legal costs and risks involved. Nokia will also need a lawyer to draw up its terms and conditions for its contracts with foreigners and buyers.

Freight Forwarders: Nokia will also need to use an external transporter for its phones, but will have increased reliance on substantial international shippers such as EMS and DHL Express, two companies that are internationally reputed and also run their operations in the Atlantic ocean coastline where Casablanca is strategically situated.

Banking and Insurance: Nokia’s export strategy will involve extra shipping costs and risks. This will call for short-term loan from its current National Bank of Finland as well as export insurance from its High seas Insurance Company of America.

Translators: Marketing literature for the Moroccan market will need to be translated into Arabic, the official language of Morocco as well as French the business, government and diplomatic language. Experienced translators will be required who can also assist the company in developing gorgeous catchy slogans for its brand.

4. Target Market and Environmental Scan

Environmental Scan

Morocco has proximity to Europe. This strategic geographical location plus a relatively low labor costs has helped her to build a diverse, open, market-oriented economy. In the 1980’s Morocco adopted pro-market reforms, overseen by the International Monetary Fund (IMF). Since taking the throne in 1999, King MOHAMMED VI has presided over a stable Moroccan economy marked by steady growth, low inflation, and generally declining government debt. Industrial development strategies and infrastructure improvements – for instance a new port and free trade zone near Tangier - are improving Morocco's economic competitiveness. Key sectors of the economy include agriculture (16.6%), industry (32.2%) and services (51.2%) according to the (2011 est.) In 2006, Morocco entered into a bilateral Free Trade Agreement with the United States; it remains the only African country to have one. In 2008, Morocco entered into an Advanced Status agreement with the European Union.

(CIA – The World Fact book, Morocco, 2009)

Table 2: Key Economic Indicators

Economic Indicator

Morocco

Gross Domestic Product

( P urchasing power parity) note: data are in 2011 US dollars

(2011 est.)

$163 billion

(2010 est.)

$155.8 billion

(2009 est.)

$150.1 billion

Gross Domestic Product

( R eal growth rate )

(2011 est.)

4.6%

(2010 est.)

3.7%

(2009 est.)

4.9%

Inflation rate

( C onsumer prices)

(2011 est.)

1.9%

(2010 est.)

1%

Table 2 above provides a longitudinal profile of Morocco’s economic performance and reveals several factors that create a positive investment climate. A steady increase in GDP and decline, in inflation, denotes a well-managed economy that has a positive growth which is exceptionally conducive for direct foreign investments.

Business Climate for the phone industry

In 1993, the government of Morocco introduced tough privatization reforms which change her economy into a liberal one governed by market forces of demand and supply. This has led to steady yearly growth in the region of 4–5% from 2000 to 2007, including 4.9% year-on-year growth in 2003–2007. Telecommunication sectors have gone strong, due to a steady economic growth. In 2010, the country was about to reach 32 million subscribers to mobile telephone lines. At the end of 2009, it had just over 25 million lines, which means a growth in this sector of 26%. The increase in applications for mobile phones and increased competition in the telephone market has brought this rate upward. (Moroccan Nationa l Agency of Telecommunications, 2011)

These economic conditions have both positive and negative implications for Nokia.

Positive:

Lower Costs – To create a conducive environment for direct foreign investments, Moroccan authorities has progressively reduced its high import tax. This reduction will amount to significant savings for Nokia.

Higher International Standards –Since Morocco entered into a bilateral Free Trade Agreement with the United States in 2006 and Advanced Status agreement with the European Union in 2008, the quality of phones entering Morocco must meet high international standards. This is advantageous for Nokia which produces durable phones like Nokia Lumia 920 since fake pones will have minimal entry.

Negative:

The drawback of liberalizing the Moroccan economy (especially the telecommunications sector) is the influx of other foreign competitors like Samsung and Apple who are also in the business of producing smartphones.

Major Commercial Risks

Poor Legal Protection – Morocco being a developing country has weak a weak judicial system which is yet to catch up with economic reforms. This will leave Nokia vulnerable hence resulting to increased legal costs.

Poor Intellectual Property Protection - Due to weak legislation in relation to Intellectual property fake Nokia Lumia 920 phones may be introduced into the market hence diluting Nokia’s market share.

Consumer Profile

Primary market: Casablanca.

Casablanca being the economic hub of Morocco will be Nokia’s primary. The population of Grand Casablanca was estimated in 2005 at 3.85 million. 98% live in urban areas. Around 66% are between 15 and 60 years of age. The population of the city is about 11% of the total population of Morocco. The 15-60 age groups will form Nokia’s primary market. Since the majority of the population is business people, they will distribute the phones to other regions of Morocco hence reaching to our secondary market.

Nokia’s Ability to Meet Market Demands

Sustainable Supply– Smartphones are in their beginning stages of the product life cycle in Morocco. This implies that the demand will not go down any soon. The supply will be enhanced by Nokia Siemens Network that will ease the supply chain management.

Quality smartphones-Nokia phones are internationally renowned for their high quality and durability. This is because Nokia has partnered with other great companies like Microsoft, Siemens, and AT&T who buffer the quality of the phones.

Innovation-this is one of Nokia’s core competencies. Production of innovative products like Nokia Lumia 920 will enable the company to meet the market demand for a long time.

5. Market Entry and Marketing Strategy

This business plan proposes that Nokia’s market entry strategy should take the form of a partnering arrangement with local mobile phone service providers as well as local mobile distributors. The merits and justification for this proposal will be discussed within the context of a SWOT analysis on Nokia Corporation and benefits the company can expect to accrue through this partnership.

SWOT Analysis

Strengths

Nokia is famous worldwide as one of the leading mobile phone vendors. This has been enabled by its commitment to innovation. As a result, Nokia has a research and development team that has a full-time commitment to researching new technologies and designs.

Weaknesses

Financial resources - To produce quality smartphones, Nokia must partner with other companies to purchase hardware and software. This highly constrains the financial resources of the company.

Inexperience – Nokia lacks connections and distribution networks in the Moroccan market. Not being able to access a strong distribution link into Morocco could hamper the company’s entry strategy into the country and prevent it from performing effectively against aggressive competitors like Samsung, Apple, HTC and Alcatel.

Opportunities

Target Locations Casablanca, the economic capital of Morocco are the prime target for Nokia’s initial entry.

Product - The markets crave for sleek smartphones has provided Nokia with the opportunity to sell the world’s most innovative smartphone.

Threats

Threats in Morocco will come from Nokia’s competitors. These are Samsung, Apple, HTC and Alcatel.

Market Entry

Par tnership with Telecom operators

Nokia will partner with local mobile phone service providers as its sales agents.

These telecoms operators are Maroc Telecom, holding 60.71% of the market and Meditel, holding 36.69% of the market among other mobile phone distributors.

This approach has the following advantages:

  1. Low Risk: Partnership can be terminated upon unsatisfactory performance.

Low Investment: Payment from Nokia will only be through commission of sales.

Already established distribution network.

Local knowledge of the economy.

Upon finding an appropriate partner to undertake this relationship, Nokia will enter into a one-year contract, with the agent. However, routine reviews of the partnership will be made by both parties with negotiations on the renewal of the partnership to be held on an annual basis.

This entry strategy can be verified within the context of the company’s product, pricing, place and promotion strategy.

Product, Place, Price and Promotion Strategy

Product Strategy

Local partners already have established distribution networks, which will save, Nokia a lot of time and costly research. The local partner would also be best suited to predict upcoming trends in the market and advice on minor modifications needed to Nokia’s current product. There are also regional differences between local markets that only a business could pick up through extensive experience in a country.

Pricing Strategy

Nokia Lumia 920 is a very innovative smartphone hence it can be sold at a premium price. A high premium price commanded by a product often requires justification of the product’s cost. With the expertise and help of a local partner, Nokia can refine its messaging to emphasize on the quality and innovativeness of the phone as support for its higher cost.

Place Strategy

A local partner who understands Morocco well will help Nokia deal with customs and documentation procedure without a tremendous hustle hence saving on time and cost.

Promotion Strategy

A local partner will help Nokia translate its marketing literature into a form that the local residents will understand. This will help spearhead a very strong brand.

Criteria of selecting Export Partner

The partner must possess the following qualities:

  1. Has well established distribution networks in morocco

Established in Morocco for more than five years

Financial stability and a history of timely payment

  • Timely and satisfactory delivery of product to customers
  • 6. O perations Overview and Supply Chain Management

    Smooth operations are key to the success of Nokia as a phone manufacturer.

    Domestic versus Export Operational Structure

    PRESIDENT:

    Authorizes proposals from Production Team

    OPERATIONS MANAGER

    Coordinates all the teams

    PRODUCTION MANAGER :

    Receives orders from the operations team and then

    Supervises then production process

    H.R. MANAGER

    Hires the needed workforce

    MARKETING & SALES MANAGER :

    -Prepares marketing and promotional materials.

    -Receives orders from customers, processes them and then delivers the products.

    FINANCE MANAGER :

    - invoice customer upon delivery of products

    - track payment and follow up with payment reminder

    - prepare financial statements to reflect sales

    Domestic Operational Structure

    Export Operational Structure

    PRESIDENT:

    Authorizes proposals from Production Team

    EXPORT OPERATIONS MANAGER

    Coordinates all the export operations

    PRODUCTION MANAGER :

    Receives orders from the operations team and then

    Supervises then production process

    H.R. MANAGER

    Hires the needed workforce

    MARKETING & SALES MANAGER :

    -Prepares marketing and promotional materials.

    -Receives orders from customers, processes them and then delivers the products.

    FINANCE MANAGER :

    -prepare financial statements

    - obtain export credit insurance

    - invoice partner upon delivery

    - track payment and follow up with payment reminder

    Key Changes as a Result of Exporting

    The main difference between the domestic and the export operational structure is that the role of the operations manager is now in the hands of an Export Operations manager. The Export Manager is in charge of the partner contract, establishes the sales volume with the partner and sets the purchasing schedule for the year. The rest of the teams function as outlined above.

    Maintenance of Competitive Advantage

    Nokia will remain competitive in the mobile phone production industry because of its full time commitment to innovation by the highly skilled R & D team. Also, access to state-of-the-art technology will always keep it ahead of the competitors. Production of superior products will, as a result, enable the company to fix premium prices.

    7. Financial Analysis and Risk Management

    Financial plan

    Pre-operational costs

    Pre-operational costs that the business expects to incur are included in the Table 3 below.

    Cost component

    Amount ( US $ )

    Machine and equipment

    345,000

    Other equipment

    57,000

    Fixture and fittings

    100,000

    Materials

    100,000

    Deposit for rent

    20,000

    Deposit for water

    1,000

    Deposit for electricity

    3,000

    Advertisement campaigns

    20,000

    Hiring employees

    23,000

    Business licenses and permits

    14,000

    Transport and Communication

    10,000

    TOTAL

    693,000

    Table 3: Pre-operational costs

    Source: Author (2013)

    Working capital

    Working capital will be calculated as follows:

    Working capital= Current Assets-Current Liabilities

    At start-up, the working capital shall be = US $ 307,000

    Proforma profit and loss account

    The table 4 below shows the projections for profit and loss account.

    ITEM

    2012

    2013

    2014

    US $

    US $

    US $

    Service revenue

    2,400,000

    3,120,000

    3,432,000

    Direct costs

    572,832

    630,115

    693,127

    Gross profit

    1,827,168

    2,489,885

    2,738,873

    Overhead expenses

    Indirect costs

    795,163

    238548.9

    71564.67

    Depreciation

    100,400

    60,320

    48256

    Total expenses

    895,563

    298,869

    119,821

    Profit before tax

    931,605

    2,191,016

    2,619,053

    Tax (15%)

    139,741

    328,652

    392,858

    Net profit after tax for the year

    791,864

    1,862,364

    2,226,195

    Cumulative profits

    791,864

    2,654,228

    4,880,422

    Table 4: Proforma profit and loss account

    Source: Author (2013)

    Assumptions

    The business will pay tax of 15% on profit before tax, and this percentage is expected to remain constant for the first three years of operation.

    The service revenue will grow by 30% per year.

    The direct costs are assumed to increase by 10% while the indirect cost will increase by 30% per annum.

    The direct costs include the costs of direct labour and direct material. The direct cost per phone is US $ 91.80 X 6240 phones per annum= US $ 572,832.

    The number of phones is calculated at 20 per day, 20X6 days =120 phones per week and 120X52 weeks = 6240 phones per year.

    The indirect cost per phone was calculated to be US $ 127.4 per phone. Therefore, annual indirect cost is calculated as US $127.4X6240 = US $795,163

    The indirect cost include the cost of all overhead expenses such as indirect labour, interest expenses, operating expenses, and support services.

    Export Cost Accounting

    Proforma balance sheet

    The following table presents the projected balance sheet of Nokia

    Jan-2012

    Dec-2012

    Dec-2012

    Dec-2012

    ASSETS

    US $

    US $

    US $

    US $

    Fixed Assets

    Machine and equipment

    402,000

    402,000

    402,000

    402,000

    Fixtures and fittings

    100,000

    100,000

    100,000

    100,000

    Total value at cost

    502,000

    502,000

    502,000

    502,000

    Less accumulated depreciation

    100,400

    160,720

    208,976

    Net Book value of assets

    502,000

    301,600

    241,280

    193,024

    Total fixed assets

    502,000

    301,600

    241,280

    193,024

    Current assets

    Cash

    474,000

    1,310,756

    3,175,785

    5,327,098

    Deposits

    24,000

    48,000

    30,000

    35,000

    Debtors

    -

    46,000

    22,400

    25,300

    Total Current assets

    498,000

    1,404,756

    3,228,185

    5,387,398

    TOTAL ASSETS

    1,000,000

    1,706,356

    3,469,465

    5,580,422

    Financed by

    Loan

    300,000

    214,491

    115,237

    -

    Partners

    100,000

    100,000

    100,000

    100,000

    Owner's equity

    600,000

    600,000

    600,000

    600,000

    Net profit(loss)

    791,864

    2,654,228

    4,880,422

    TOTAL EQUITY

    1,000,000

    1,706,356

    3,469,465

    5,580,422

    Table 5: Proforma Balance sheet

    Source: Author (2013)

    Assumptions:

    The depreciation on the fixed assets is 20% calculated on reducing balance.

    • The business will have debtors owing US $ 46,000 as at the end of the first year due to its credit policy. This is because the business will relax credit facilities in order to attract more customers within the inception year. However the business will tighten its credit policy to recover debts and reduce debtors balance to US $22400 in the second year, but this is expected to rise to US $ 25,300 as the business gets more clients who might still opt for credit facilities.

    Impact on Company’s Cash Flow

    Projected cash flow statement

    The table 6 below shows the cash flow projection for the first year of operations.

    ITEMS

    JAN

    FEB

    MAR

    APR

    MAY

    JUN

    JULY

    AUG

    SEP

    OCT

    NOV

    DEC

    Receipts

    US $

    US $

    US $

    US $

    US $

    US $

    US $

    US $

    US $

    US $

    US $

    US $

    Bal b/f

    524,608

    589,215

    653,822

    718,430

    783,037

    847,645

    912,253

    976,861

    1,041,468

    1,106,076

    1,170,684

    Capital

    1,000,000

    -

    -

    -

    -

    -

    -

    -

    -

    -

    -

    -

    Service revenue

    200,000

    200,000

    200,000

    200,000

    200,000

    200,000

    200,000

    200,000

    200,000

    200,000

    200,000

    200,000

    Total receipts

    1,200,000

    724,608

    789,215

    853,822

    918,430

    983,037

    1,047,645

    1,112,253

    1,176,861

    1,241,468

    1,306,076

    1,370,684

    Payments

    Taxation

    11,645

    11,645

    11,645

    11,645

    11,645

    11,645

    11,645

    11,645

    11,645

    11,645

    11,645

    11,645

    Machines and equipments

    402,000

    -

    -

    -

    -

    -

    -

    -

    -

    -

    -

    -

    Fixtures and fittings

    100,000

    -

    -

    -

    -

    -

    -

    -

    -

    -

    -

    -

    Salaries and wages

    73,000

    73,000

    73,000

    73,000

    73,000

    73,000

    73,000

    73,000

    73,000

    73,000

    73,000

    73,000

    Deposits

    24,000

    -

    -

    -

    -

    -

    -

    -

    -

    -

    -

    48,000

    Material requirements

    35,040

    35,040

    35,040

    35,040

    35,040

    35,040

    35,040

    35,040

    35,040

    35,040

    35,040

    35,040

    Permits and licences

    14,000

    -

    -

    -

    -

    -

    -

    -

    -

    -

    -

    5,000

    Support Services

    5,308

    5,308

    5,308

    5,308

    5,308

    5,308

    5,308

    5,308

    5,308

    5,308

    5,308

    5,308

    Interest on loan

    3,750

    3,667

    3,583

    3,498

    3,411

    3,324

    3,235

    3,146

    3,055

    2,963

    2,871

    2,776

    Principal paid

    6,649

    6,732

    6,816

    6,901

    6,988

    7,075

    7,164

    7,253

    7,344

    7,436

    7,528

    7,623

    Total payments

    675,392

    135,393

    135,393

    135,393

    135,392

    135,392

    135,392

    135,392

    135,392

    135,392

    135,392

    188,392

    Net cash

    524,608

    589,215

    653,822

    718,430

    783,037

    847,645

    912,253

    976,861

    1,041,468

    1,106,076

    1,170,684

    1,182,291

    Break even analysis

    Gross profit in the first year (indicated in the profit and loss account is US $ 1,827,168

    Gross profit margin= (1,827,168/2,400,000) 100= 76%

    Total Overhead for the first year= US $ 895,563

    Breakeven level of sales= (overhead expenses/gross profit margin) X100

    = US $ (895,563/76) X100= US $ 1,176,329

    Financial requirements

    As at start up, the business will require US $. 1,000,000.

    Item

    Amount ( US $ )

    Pre-operational costs

    693,000

    Working capital

    307,000

    Total

    1,000,000

    Payment Method

    Proposed capitalization

    The total investment in the business at startup will be US $ 1,000,000. This will comprise of the owner’s equity of US $ 600,000, partners contribution of US $ 100,000 and bank loan of US $ 300,000 borrowed from National Bank of Finland.

    Source of capital

    Amount (US$)

    Owner’s equity

    600,000

    Partners contribution

    100,000

    Bank loan

    300,000

    Total

    1,000,000

    The loan will be repaid in 36 equal monthly installments at an interest rate of 15% per annum calculated on reducing balance.

    Profitability of Venture

    Projected profitability ratios

    The proprietor projects the following profitability ratios for the business in the first three years of operation.

    The calculations are as follows:

    Gross margin= (Gross profit/service revenue) X100

    Return on equity= (Profit after tax /owner’s equity) X100

    Return on assets= (profit after tax add interest/investment) X100

    Year

    Gross Profit Margin

    Return on equity

    Return on assets

    2010

    76%

    46%

    158%

    2011

    79.8%

    54%

    371%

    2012

    79.8%

    40%

    443%

    Risk Management Strategy

    Commercial Risk: Shipment delays, incomplete documentation and credit defaults are all events that could prevent Nokia from receiving payment in accordance with the contractual terms of the sale.

    Currency Risk: The Moroccan currency Dirham is subject fluctuation. This will affect Nokia’s business negatively unsustainable.

    Risk mitigation

     Strict credit facilities will help reduce the number of defaulters. Proper documentation will also help reduce shipment delays. Agreement with the partners will help deal with currency fluctuations.

    8. Conclusion and recommendation

     Conclusion

    The purpose of this business plan was to evaluate the feasibility of Nokia exporting its Nokia Lumia 920 to Casablanca Morocco. Market analysis has shown that Casablanca is a suitable opportunity which can be exploited if the company focuses on its core competencies, as well as partnering with local telecom operators and mobile phone distributors.

    Recommendation

    This report should be presented to the senior management for their deliberations. Upon approval from senior management officials, Nokia should begin to incorporate the export structure. The position of Export Operations Manager will need to be filled. Senior manager and departmental meetings need to begin incorporating the export venture into their domestic operations. Afterwards, suitable local partners should be contacted so that its implementation can start.

    References

    Brown, R., Gutterman, A. S., & Curry, J. E. (2011). A short course in international business

    plans: Charting a strategy for success in global commerce. Petaluma, Calif: World Trade

    Press.

    Feenstra, R. C. (2004). Advanced international trade: Theory and evidence. Princeton, NJ [u.a.:

    Princeton Univ. Press.

    Harris, W., Cozens-Hardy, W. H., & Bank of British West Africa, Ltd. (1919). Modern

    Morocco: A report on trade prospects, with some geographical and historical notes.

    London: Adams Bros. and Shardlow, printers.

    Hufbauer, G. C., & Brunel, C. (2009). Capitalizing on the Morocco-US Free Trade Agreement:

    A road map for success. Washington, DC: Peterson Institute for International Economics.

    Lamb, C. W., Hair, J. F., & McDaniel, C. D. (2012). Essentials of marketing. Mason, Ohio:

    South-Western Cengage Learning.

    Mjigal, T. (2010). Tactical management in the secular bear market: How tactical management

    and market phases can. S.l.: Authorhouse.

    Morocco: Financial System Stability Assessment including Reports on the Observance of

    Standards and Codes on the following topics : Banking Supervision, Insurance

    Regulation, Securities Regulation, Payment Systems, and Monetary and Financial

    Policy Transparency. (2003). Washington, DC: International monetary

    fund (IMF.

    Pizam, A. (2010). International encyclopedia of hospitality management. Amsterdam:

    Elsevier/Butterworth Heinemann.

    Rivera-Batiz, L. A., & Oliva, M.-A. (2003). International trade: Theory, strategies, and

    evidence. Oxford [u.a.: Oxford Univ. Press.

    Stutely, R. (2001). The definitive business plan: The fast-track to intelligent business planning

    for executives and entrepreneurs. Harlow: Financial Times Prentice Hall.