Individual Decisions in Paradise, Part I--- 700 word paper for critical thinking class

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mgt350_r6_w3_preparingbusinessscenarioanalysis.doc

MGT350 Critical Thinking: Strategies in Decision Making

University of Phoenix Material

Preparing Business Scenario Analyses

The following general guidelines may be used in preparing for an oral or written business scenario analysis and presentation.

There may be several feasible courses of action regarding the solution to any case. It is more important to concern yourself with the process of problem definition and isolation, analysis, and evaluation of alternatives, and the choice of one or more recommendations, rather than trying to find a single answer.

Very often, the right answer is the one that you can propose, explain, defend, and make work.

The Process of Analyzing a Case

1. Read and study the scenario thoroughly and efficiently.

Read the scenario once for familiarity, noting issues that come to the forefront. Read the scenario again. Determine all the facts, making notes about symptoms of problems, root problems, unresolved issues, and roles of key players. Watch for issues beneath the surface.

2. Isolate the problem(s).

Get a feel for the overall environment by putting yourself in the position of one of the key players. Seek out the pertinent issues and problems.

3. Analyze and evaluate alternatives.

a. Once the problems and issues are isolated, work at gaining a better understanding of causes. In what area of the unit do the problems exist? Why? What caused them? Examine and evaluate the strengths and weaknesses of the unit’s processes (e.g., planning, communication), human behaviors, and/or exhibits (e.g., financial statements, sales reports.) Check the effectiveness of managerial competencies. Are the unit’s objectives and strategies compatible with its skills and resources?

b. Formulate a solid evaluation of the case.

Examine various alternatives. Weigh the pros and cons of each. Are they feasible? Decide on the most valid.

4. Make recommendations.

Draw up your set of recommendations on what must be done and prepare an agenda of corrective actions. What recommendations would you make to the manager of this unit? What specific functions and activities does the unit have to perform in order to solve its problems? Are the recommendations workable? Affordable? A good rule of thumb to follow is to avoid recommending anything you would not do yourself if you were in management’s shoes. Give reasons for your recommendations.

Presenting the Case

1. Identify key problems and issues: State them as clearly and precisely as possible. It is essential that your presentation reflect a sharply focused diagnosis of significant problems and issues confronting management.

2. Present the analysis and evaluation: Support your evaluation with facts. If you add exhibits or documentation, discuss them; don’t just tack them on to the report.

3. Recommendations and plan of action: Recommendations should address all of the problems and/or issues that were identified and analyzed. What are the consequences of your recommendations? Be sure the unit is financially able to carry them out. Don’t speak in generalities, such as: “Everyone should do more communicating.” Be specific. What should be done? Who should do it? When? For example, state the following: “Manager X should take the following steps: 1., 2., 3., etc.”

University of Phoenix Material

Business Scenario Characteristics: Evaluation Form

WRITTEN WORK

ORAL PRESENTATION

SAMPLE SCORE

Example: 50 points

ACTUAL SCORE

MECHANICS

7

APA/MLA Style

Style

Punctuation

Utilization of A/V

Spelling

Team Effort

Grammar

Techniques

Sentence Structure

Reading

Syntax

Time Usage

ANALYSIS (What is)

10

Framework for analysis diagrammed

Framework for analysis diagrammed

Brief introduction of case

Brief introduction of case

Pertinent issued identified

Pertinent issued identified

Problem(s) clearly and specifically defined

Problem(s) clearly and specifically defined

Assumptions clearly illustrated

Assumptions clearly illustrated

All relevant stakeholders considered

All relevant stakeholders considered

Facts and figures used when appropriate

Facts and figures used when appropriate

Materials from class and text related

Materials from class and text related

Transition from analysis to synthesis

Transition from analysis to synthesis

SYNTHESIS (What could be)

13

Framework identified

Framework identified

Other supporting information incorporated

Other supporting information incorporated

Evaluation organized

Evaluation organized

Problems redefined.

Problems redefined.

Alternatives clearly and specifically stated

Alternatives clearly and specifically stated

Alternatives address pertinent issues

Alternatives address pertinent issues

Alternatives flow from analysis

Alternatives flow from analysis

Pros and cons of each alternative considered

Pros and cons of each alternative considered

Plans reconstructed

Plans reconstructed

Transition from synthesis to prescription

Transition from synthesis to prescription

PRESCRIPTION (What should be)

15

Identification of framework

Identification of framework

Recommendations flow logically from alternatives

Recommendations flow logically from alternatives

Recommendations clearly and specifically described

Recommendations clearly and specifically described

Recommendations clearly support issues

Recommendations clearly support issues

All stakeholders interests considered

All stakeholders interests considered

Implementation considerations explained

Implementation considerations explained

Barriers identified and appraised

Barriers identified and appraised

Plan workable and plausible

Plan workable and plausible

Key scenario problems and solutions summarized

Key scenario problems and solutions summarized

GENERAL

5

Critical thinking

Critical thinking

Persuasiveness of presentation

Persuasiveness of presentation

Overall grasp of key issues

Overall grasp of key issues

Originality of analysis

Originality of analysis

Group participation/ discussion

Group participation/ discussion

Impact of presentation

Impact of presentation

TOTAL

50

Copyright 2006 by Rodo Sofranac. Reprinted by permission of the author.

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