write a 200 word memo to your boss in response to her email (see below) in memo format. Based on your writing, reflect on what do you need to DO to be more culturally educated (which is more audience-centered?)

What do you need to know?

In order to advance in your ability to relate to others of a different culture, dive into understanding more about the other group. Here is few items that are important to understand.

Introduction & greetings. Some groups shake hands, some groups bow and other kiss on the cheek. Still others greet one another with prayer hands and the word “Namaste.’ Know what is the appropriate greeting or you risk putting someone in awkward feelings.

Etiquette – gift giving and eating behaviors are very important. Know what is customary.

Learn what is appropriate collaboration behaviors.

Learn the customary email telephone letter memo modes of communication

Understand that there are ethical differences in group – what is acceptable in one group is not acceptable in another. Find out the differences.

Color has different meaning.

Hand gestures & symbols have different meanings.

And punctuation marks are different in languages. Know these differences – they impact your relationships.

2

What do you need to know?

Event Time vs. Clock Time

High Context vs Low Context

Individualism vs Collectivism

Low vs High Power Distance (status)

Low vs High Uncertainty Avoidance (uncertainty)

Physical distance

Touching

Eye contact

Review Hofstede’s website as well.