midterm multiple choice

profilesaud64
chp_8.pptx

PowerPoint Presentation by Charlie Cook The University of West Alabama

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© 2013 Cengage Learning. All rights reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.

8–1

Management 11e Griffin

Discuss the components of strategy, the types of strategic alternatives, and the distinction between strategy formulation and strategy implementation.

Describe how to use SWOT (Strengths, Weaknesses, Opportunities, and Threats) analysis in formulating strategy.

Identify and describe various alternative approaches to business-level strategy formulation.

Describe how business-level strategies are implemented.

8–2

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Learning Objectives

8–2

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Management 11e Griffin

Identify and describe various alternative approaches to corporate-level strategy formulation.

Describe how corporate-level strategies are implemented.

Discuss international and global strategies.

8–3

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Learning Objectives (cont’d)

8–3

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Management 11e Griffin

The Nature of Strategic Management

Strategy

Is a comprehensive plan for accomplishing an organization’s goals.

Strategic Management

Involves formulating and implementing strategies to take advantage of business opportunities and meet competitive challenges.

Effective Strategies

Promote superior alignment between an organization, its environment, and its goals.

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8–4

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8–4

Management 11e Griffin

Components of Strategy

Distinctive Competence

Competitive Scope

Resource Deployment

Components of Effective Strategies

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8–5

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8–5

Management 11e Griffin

Strategic Alternatives

Business-level strategy

Functional-level strategy

Operations-level strategy

Corporate-level strategy

Business-level strategy

Functional-level strategy

Operations-level strategy

Market A

Market B

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8–6

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8–6

Management 11e Griffin

Types of Strategic Alternatives

Business-Level Strategy

The set of strategic alternatives that an organization chooses from as it conducts business in a particular industry or a particular market.

Corporate-Level Strategy

The set of strategic alternatives that an organization chooses from as it manages its operations simultaneously across several industries and several markets.

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8–7

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8–7

Management 11e Griffin

Strategy Formulation and Implementation

Strategy Formulation

The set of processes involved in creating or determining the organization’s strategies; it focuses on the content of strategies.

Strategy Implementation

The methods by which strategies are operationalized or executed within the organization; it focuses on the processes through which strategies are achieved.

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8–8

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8–8

Management 11e Griffin

Management Challenge

If it is important that all employees be involved in strategy implementation, then what are the most important responsibilities for managers in helping them participate?

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8–9

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8–9

Management 11e Griffin

Types of Strategies

Deliberate Strategy

A plan, chosen and implemented to support specific goals, that is the result of a rational, systematic, and planned process of strategy formulation and implementation.

Emergent Strategy

A pattern of action that develops over time in the absence of goals or missions, or despite goals and missions.

© 2013 Cengage Learning. All rights reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.

8–10

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8–10

Management 11e Griffin

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8–11

8.1 SWOT Analysis

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8–11

Management 11e Griffin

SWOT Analysis and Strategy

Evaluating Organizational Strengths

Organizational strengths

are skills and abilities enabling an organization to conceive of and implement strategies.

Common organizational strengths

are organizational capabilities possessed by numerous competing firms.

Distinctive competencies

are useful for competitive advantage and superior performance.

Imitation of distinctive competencies

removes the competitive advantage of the competency.

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8–12

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8–12

Management 11e Griffin

SWOT Analysis and Strategy (cont’d)

Evaluating Organizational Strengths (cont’d)

Sustained competitive advantage

occurs when a distinctive competence cannot be easily duplicated.

is what remains after all attempts at strategic imitations cease.

Strategic imitation of a distinctive competence is difficult when:

it is based on unique historical circumstances.

it is difficult for competitors to understand its nature or character.

it is based on a complex phenomenon (e.g., organizational culture).

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8–13

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8–13

Management 11e Griffin

SWOT Analysis and Strategy (cont’d)

Evaluating Organizational Weaknesses

Organizational weaknesses

Skills and capabilities that do not enable an organization to choose and implement strategies that support its mission.

Weaknesses can be overcome by:

investments to obtain the strengths needed.

modification of the organization’s mission so it can be accomplished with the current workforce.

Competitive disadvantage

occurs when an organization fails to implement strategies being implemented by competitors.

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8–14

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8–14

Management 11e Griffin

SWOT Analysis and Strategy (cont’d)

Evaluating an Organization’s Opportunities and Threats

Organizational opportunities

are areas in the organization’s environment that may generate high performance.

Organizational threats

are areas in the organization’s environment that make it difficult for the organization to achieve high performance.

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8–15

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8–15

Management 11e Griffin

Formulating Business-Level Strategies

Overall cost leadership strategy

Focus strategy

Differentiation strategy

Porter’s Generic Strategies

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8–16

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8–16

Management 11e Griffin

Formulating Business-Level Strategies

Porter’s Generic Strategies

Differentiation strategy

An organization seeks to distinguish itself from competitors through the quality of its products or services.

Overall cost leadership strategy

An organization attempts to gain competitive advantage by reducing its costs below the costs of competing firms.

Focus strategy

An organization concentrates on a specific regional market, product line, or group of buyers.

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8–17

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8–17

Management 11e Griffin

Strategy Type Definition Examples
Differentiation Distinguish products or services Rolex (watches) Godiva (chocolate) Mercedes-Benz (automobiles) Nikon (cameras) Cross (writing instruments
Overall cost leadership Reduce manufacturing and other costs Timex (watches) Hershey (chocolate) Kia (automobiles) Kodak (cameras) BIC (writing instruments)
Focus Concentrate on specific regional market, product market, or group of buyers Tag Heuer (watches) Vosges (chocolate) Fiat, Alfa Romeo (automobiles) Hasselblad (cameras) Waterman (writing instruments) Fisher-Price (handheld calculators)

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8–18

8.1 Porter’s Generic Strategies

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8–18

Management 11e Griffin

Implementing Porter’s Generic Strategies

Differentiation

Marketing and sales emphasize high-quality, high-value image of the organization’s products or services.

Overall Cost Leadership

Marketing and sales focus on simple product attributes and how these product attributes meet customer needs in a low-cost and effective manner.

Focus

Either differentiation or cost leadership, depending on which one is the proper basis for competing in or for a specific market segment, product category, or group buyers.

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8–19

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8–19

Management 11e Griffin

Miles and Snow’s Strategy Types

Prospectors

Defenders

Analyzers

Reactors

Strategic Types of Organizations

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8–20

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8–20

Management 11e Griffin

Miles and Snow’s Strategy Types

Prospector

Encourages creativity to seek out new market opportunities and to take risks.

Develops the flexibility to meet changing market conditions by decentralizing its organizational structure.

Defender

Focuses on defending its current markets by lowering its costs and/or improving the performance of its current products.

Analyzer

Incorporates elements of both the prospector and the defender strategies to maintain business and to be somewhat innovative.

Reactor

Has no clear strategy, reacts to changes and events.

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8–21

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8–21

Management 11e Griffin

Strategy Type Definition Examples
Prospector Is innovative and growth oriented, searches for new markets and new growth opportunities, encourages risk taking Amazon.com 3M Rubbermaid
Defender Protects current markets, maintains stable growth, serves current customers BIC eBay Mrs. Fields
Analyzer Maintains current markets and current customer satisfaction with moderate emphasis on innovation DuPont IBM Yahoo!
Reactor No clear strategy, reacts to changes in the environment, drifts with events International Harvester (now doing business as Navistar) Joseph Schlitz Brewing Co. Kmart Montgomery Ward (no longer in business)

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8–22

8.2 The Miles and Snow Typology

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8–22

Management 11e Griffin

Introduction

Maturity

Growth

Time

Decline

Sales Volume

Stages

High

Low

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8–23

8.2 The Product Life Cycle

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8–23

Management 11e Griffin

Management Challenge Questions

Which of Porter’s generic strategies are best suited for which stages of the product life cycle?

Which of the Miles and Snow’s types of effective strategic organizations are most appropriate for which stage of the product life cycle?

Do your answers support the concept that structure must follow strategy?

© 2013 Cengage Learning. All rights reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.

8–24

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8–24

Management 11e Griffin

Formulating Corporate-Level Strategies

Strategic Business Units

Each business or group of businesses within an organization is engaged in serving the same markets, customers, or products.

Diversification

The number of businesses an organization is engaged in and the extent to which these businesses are related to one another

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8–25

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8–25

Management 11e Griffin

Corporate-Level Strategies

Related diversification (synergy)

Unrelated diversification (risk/return)

Single-product strategy (simplicity)

Strategic Choices

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8–26

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8–26

Management 11e Griffin

Corporate-Level Strategies

Single-Product Strategy

An organization manufactures one product or service and sells it in a single geographic market.

Related Diversification

A strategy in which an organization operates in several different businesses, industries, or markets that are somehow linked.

Avoids the disadvantages and risks of a single-product strategy.

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8–27

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8–27

Management 11e Griffin

Basis of Relatedness Examples
Similar technology Philips, Boeing, Westinghouse
Common distribution and marketing skills Kraft Foods, Philip Morris, Procter & Gamble
Common brand name and reputation Disney, Universal
Common customers Merck, IBM, AMF-Head

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8–28

8.3 Bases of Relatedness in Implementing Related Diversification

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8–28

Management 11e Griffin

Advantages of Related Diversification

Reduces economic risk by avoiding dependence on a specific business or activity.

Reduces overhead costs through economies of scale and economies of scope.

Increases overall economic value through complementary strengths and capabilities synergies gained by managing the set of businesses together rather than separately.

8–29

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8–29

Management 11e Griffin

Unrelated Diversification

Unrelated Diversified Organization

Operates multiple businesses that are not logically associated with one another.

Advantages

Stable performance over time due to business cycle differences among the multiple businesses.

Allocation of resources to areas with the highest return potentials to maximize corporate performance.

Disadvantages

Poor performance due to the complexity of managing a diversity of businesses.

Failing to exploit key synergies puts the firm at a competitive disadvantage to firms with related diversification strategies.

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8–30

Firms that pursue an unrelated diversification strategy operate multiple businesses that are not logically associated with one another.

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8–30

Management 11e Griffin

Becoming a Diversified Firm

Development of new products

Vertical integration

Merger with another firm

Acquisition of another firm

Diversification Alternatives

© 2013 Cengage Learning. All rights reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.

8–31

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8–31

Management 11e Griffin

Becoming a Diversified Firm

Replacement of Suppliers And Customers

Backward vertical integration

Beginning a business that furnishes resources previously handled by a supplier.

Forward vertical integration

Beginning a business previously handled by an intermediary and selling more directly to customers.

© 2013 Cengage Learning. All rights reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.

8–32

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8–32

Management 11e Griffin

Becoming a Diversified Firm (cont’d)

Purposes of Mergers and Acquisitions

To diversify through vertical integration.

To acquire complementary products or services linked by a common technology and common customers.

To create or exploit synergies that reduce the combined organizations’ costs of doing business to increase revenues.

© 2013 Cengage Learning. All rights reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.

8–33

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8–33

Management 11e Griffin

Managing Diversification

Major Tools for Managing Diversification

Organization structure

A detailed discussion of organization structure is contained in Chapter 12.

Portfolio management techniques

Methods used by diversified firms to make decisions about what businesses to engage in and how to manage these businesses to maximize corporate performance.

Two important portfolio management techniques

The BCG Matrix

The GE Business Screen

© 2013 Cengage Learning. All rights reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.

8–34

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8–34

Management 11e Griffin

Managing Diversification (cont’d)

BCG Matrix

Evaluates a portfolio of businesses on the growth rate of their respective markets and each business’s relative share of its market.

Classifies the types of businesses in a diversified firm’s portfolio as:

“Dogs” have small market shares and no growth prospects.

“Cash cows” have large shares of mature markets.

“Question marks” have small market shares in quickly growing markets.

“Stars” have large shares of rapidly growing markets.

© 2013 Cengage Learning. All rights reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.

8–35

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8–35

Management 11e Griffin

Stars

Question marks

Cash Cows

Relative Market Share

Dogs

Market Growth Rate

High

Low

High

Low

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8–36

8.3 The BCG Matrix

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8–36

Management 11e Griffin

Managing Diversification (cont’d)

GE Business Screen

A method of evaluating businesses in a diversified portfolio along two dimensions, each of which contains multiple factors:

Industry attractiveness.

Competitive position (strength) of each firm in the portfolio.

In general, the more attractive the industry and the more competitive a business is, the more resources an organization should invest in that business.

© 2013 Cengage Learning. All rights reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.

8–37

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8–37

Management 11e Griffin

Winner

Average business

Loser

Profit producer

Loser

Loser

Winner

Winner

Question mark

Competitive Position

Industry Attractiveness

Good

Medium

Poor

Medium

High

Low

Competitive Position

Market share

Technological know-how

Product quality

Service network

Price competitiveness

Operation costs

Industry Attractiveness

Market growth

Market size

Capital requirements

Competitive intensity

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8–38

8.4 The GE Business Screen

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8–38

Management 11e Griffin

International and Global Strategies

Multimarket flexibility

Worldwide learning

Global efficiencies

Developing International and Global Strategies

© 2013 Cengage Learning. All rights reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.

8–39

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8–39

Management 11e Griffin

International and Global Strategies

Developing International and Global Strategies

Global efficiencies

Location efficiencies—seeking lower input cost locations

Economies of scale—larger facilities result in lower costs

Economies of scope—broadening product lines

Multimarket flexibility

International businesses may respond to a change in one country by implementing a change in another country.

Worldwide learning

The diverse operating environments of multinational corporations (MNCs) contribute to organizational learning that can be transferred to other operating environments.

© 2013 Cengage Learning. All rights reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.

8–40

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Management 11e Griffin

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Strategic Alternatives for International Businesses

Home replication

Multi-domestic strategy

Global strategy

Transnational strategy

Strategic Alternatives

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Management 11e Griffin

Strategic Alternatives for International Businesses

Home Replication

Utilizing a core competency or a firm-specific advantage developed at home as a main competitive weapon in foreign markets.

Multi-Domestic Strategy

Managing a corporation as a collection of independent operating subsidiaries frees a firm to customize its products, its marketing campaigns, and operating techniques to meet local customer needs.

© 2013 Cengage Learning. All rights reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.

8–42

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Management 11e Griffin

Strategic Alternatives for International Businesses (cont’d)

Global Strategy

Viewing the world as a single marketplace and having as a primary goal the creation of standardized goods and services that will address the needs of customers worldwide.

Transnational Strategy

Attempting to combine the benefits of scale efficiencies pursued by a global corporation, with the benefits and advantages of local responsiveness of a multi-domestic corporation.

© 2013 Cengage Learning. All rights reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.

8–43

© 2013 Cengage Learning. All rights reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.

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Management 11e Griffin

KEY TERMS

strategy

strategic management

distinctive competence

scope

resource deployment

business-level strategy

corporate-level strategy

strategy formulation

strategy implementation

deliberate strategy

emergent strategy

SWOT

organizational strength

common strength

strategic imitation

sustained competitive advantage

organizational weaknesses

competitive disadvantage

organizational threat

organizational opportunity

8–44

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© 2013 Cengage Learning. All rights reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.

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Management 11e Griffin

KEY TERMS (cont’d)

differentiation strategy

overall cost leadership strategy

focus strategy

prospector strategy

defender strategy

analyzer strategy

reactor strategy

product life cycle

diversification

single-product strategy

related diversification

unrelated diversification

backward vertical integration

forward vertical integration

merger

acquisition

BCG matrix

GE Business Screen

home replication strategy

multidomestic strategy

global strategy

transnational strategy

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Key terms for Chapter 8, continued.

© 2013 Cengage Learning. All rights reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.

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Management 11e Griffin