I want to revise my essay
bo3i_2
ch_1_pwpt.pptxCommunication: Essential Human Behavior
Chapter 1
A Functional Perspective
How do we communicate in relationships?
Express affiliation
Achieve goals
Influence others
How we communicate
Symbolic
Create meaning via language and symbols
A necessity for a shared code
All agree on the meaning ascribed to those symbols
Linked to culture
Culture is powerful; includes language, other symbols, rules and norms regarding behavior
How we communicate
Doesn’t need to be intentional
Based on expressed emotions and body movements; giving vs. giving off information
Occurs through various channels
Process by which we exchange those symbols amongst each other
Transactional process
A process that involves two or more people acting in both sender and receiver roles
Once a message is sent, it cannot be reversed!
Competent Communication
Process Oriented
Emphasize what is said and how it is said
Mutual satisfaction is the gauge of success
Ethics
Appropriate and effective
Behavioral flexibility
Make sure to meet your goals!
From: [email protected]
Sent: Friday, September 9, 2011 11:42 A.M.
Subject: hey
hey, sorry i missed class today . . . i had a little too much fun last nite had a rough time waking up;)
can you E-mail me your teaching notes ASAP? Tnx.
E-Mail Etiquette: How Not to Communicate with Your professor
Competent Communication
Communication requires skill
Behavioral routines based on social understanding
Many times unskilled and unaware
Correct use of technology
Presents different obstacles and avenues
Perceptions change depending on the context
Linear Model
Interaction Model
Competent Communication
