M4A1 Human Resources

Page 1 of 1 Human Resource Mgt & Talent Development

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Case Study: Needs Assessment

Review the manner in which the needs assessment model can be applied.

Training and development professionals apply the needs assessment model from the beginning of their planning efforts. Practically speaking, while our example model has many steps, in reality, the process is much more fluid with many steps happening simultaneously. For example, early in the process it is about understanding your issues and goals; you may also be collecting data to support your initial assumptions. The key to any needs assessment model is to allow the model to serve you, and do not feel constrained to necessarily follow a step-by-step process.

Here you can see an example of an organization’s approach to a needs assessment.

Needs Assessment

Activities to improve

Redesigning policies, tasks, and processes

Structural Systems

Target group for improving

performance

Knowledge, skills, and attitude

needed

Present knowledge skills

and attitude

Performance Discrepancies

Training Needs

On-the-job training and/or guidance

Classroom training

Organizational analysis

Staff

Organizational

Analysis

Task

Analysis

Determining Training

Needs