Call center typically have high turnover. The director of human resources for a large bank has compiled data on about 70 former employees at one of the bank’s call centers in the Excel file Call Center Data. In writing an article about call center working

profilejsaibu
callcenterdata_1.xls
Home>Applied Sciences homework help>Call center typically have high turnover. The director of human resources for a large bank has compiled data on about 70 former employees at one of the bank’s call centers in the Excel file Call Center Data. In writing an article about call center working

Call Center

Call Center Data
Male = 1 Female = 0 Yes = 1 No = 0 Yes = 1 No = 0
Gender Starting Age Prior Call Center Experience College Degree Length of Service (years)
0 18 0 0 7.02
1 18 1 0 3.47
0 19 0 0 2.07
0 19 0 0 1.78
0 19 0 0 4.42
0 19 0 0 3.29
0 19 1 0 3.05
1 19 1 0 0.49
1 19 1 0 0.61
1 19 0 0 3.12
0 20 0 0 2.95
0 20 1 0 2.15
0 20 0 0 4.03
1 20 0 0 3.53
1 20 0 0 2.47
0 21 0 0 2.15
1 21 0 0 3.27
1 21 0 0 1.10
1 21 0 0 1.78
0 22 0 0 1.94
0 22 1 0 2.91
0 23 1 0 3.02
0 23 1 0 2.53
0 23 0 1 1.84
1 23 1 0 2.88
1 23 0 0 2.20
1 23 0 1 1.44
1 24 0 0 2.53
1 24 0 1 1.41
1 24 0 1 1.08
0 25 1 1 0.98
1 25 1 0 0.63
1 25 0 1 1.30
1 25 1 1 2.13
0 26 1 0 2.30
0 26 1 1 2.05
0 26 1 1 2.13
1 26 1 1 2.12
1 26 0 1 2.16
1 27 0 0 2.04
0 28 0 0 1.70
0 28 0 1 2.11
1 29 0 1 1.75
0 30 0 1 2.15
1 30 1 0 2.12
1 30 0 1 0.37
0 31 0 0 1.95
0 31 0 0 1.02
0 31 0 1 1.26
1 31 0 0 1.04
0 32 0 1 1.64
1 32 1 0 1.75
1 32 1 1 1.71
1 33 0 0 1.29
0 34 1 0 1.48
0 34 0 1 1.31
1 34 0 0 1.46
1 34 1 0 1.88
1 36 0 1 1.16
0 39 0 0 1.16
0 39 0 1 1.05
1 39 0 0 0.96
0 40 1 0 1.24
0 40 0 0 0.81
1 41 1 0 0.87
0 43 1 0 0.99
0 43 1 0 0.76
0 45 0 0 0.32
0 47 1 1 0.35
0 50 1 0 0.57