Operating Technology Management

1. For this question, you need to research about the specifications of Personal Computers’ hardware and software. Please find specifications of two PCS, one in year 2004 and the other one in year 2013. You are welcome to use any vendors (Dell, HP, Lenovo, etc.) in your search. It’s also alright to have two different types of PCs for two different years (For instance, Dell in 2004, HP for 2013). Once you find specifications, analyze them, and discuss the following. You don’t have to provide detailed specifications, but only discuss only what is relevant to answering these following questions in a very brief and direct manner. You are also welcome to use MAC systems if you are a fan of Apple. (50 points)

a. How the processing speeds have improved? Briefly discuss. (Hint: You need to learn processing speeds. Use http://tinyurl.com/mdheczo to learn more about processors)

b. Did the size of RAM change? Briefly discuss.

c. Did the size of hard drive change? Briefly discuss.

d. Did the operating system change? Briefly discuss.

e. Did the application software change? Briefly discuss about any two horizontal market applications.

Provide references in APA format. References should be included at the end and must include all the websites from which you obtained information.

2. Different industries use different software to manage their business. Research at least 5 different industries and discuss one IT system used in each industry. Provide information in a table format below. One example is provided at the top. (50 points) (Hint: Industries include healthcare, retail, pharmaceuticals, automobile, etc. You are welcome to use any industries you may wish)

Industry	Example of system (name)	What does it do?
Sales force management and Marketing (this not exactly one industry; just used as an example)	Salesforce CRM system (Salesforce.com)	Provides customer relationship management software over the Internet to clients as a service.

Provide references in APA format. References should be included at the end and must include all the websites from which you obtained information.