Written Communication: Writing an Email

Overview

In this week’s assignment, you will show that you can use the four components of written communication—purpose, audience, tone, and structure—to write an email. You will do this by using what you have learned about professional written communication to write a professional email message that includes information relevant for a specific audience and purpose, emphasizes important points using style mechanics, and uses appropriate tone and language for a specific audience.

Instructions

1. Revisit the scenario and voicemail message from your manager that you used to complete the Week 2 assignment.
2. Review the worksheet in which you assessed the main points of your manager's voicemail in the Week 2 assignment.
3. Based on these, write an email message to the client, specifically Sara Robins at Printables, using the Email Template [DOCX]. Delete any instructions and headings before submission.
4. Use the four components of written communication—purpose, audience, tone, and structure—to write your email.
   • State the purpose of the email.
   • Address the appropriate audience.
   • Use a professional tone.
   • Follow the structure in the Email Template [DOCX].
5. Once you write your email, review, and edit your message to make sure:
   • It includes information relevant to the customer.
   • It emphasizes important points using style mechanics common in professional writing.
   • It uses professional language and tone appropriate for a response to an important customer.
6. Evaluate your email and how Sara would react by completing the Six Ws Worksheet for Assignment 2 [DOCX]. If needed, edit your email.
7. Submit your email along with your completed Six Ws Worksheet for Assignment 2 [DOCX]worksheet.