WK7

The purpose of this assignment is to expose you to external healthcare quality resource (tools and data) you can use to inform quality improvement efforts in the facility that you manage. Some of the information you can glean from external resources can be used for bench-marking and quality improvement.

For this assignment, you have just been hired as the new healthcare administrator for Good Samaritan Medical Center in the Boston, Massachusetts, area. Upon settling in your new position, you learn that your facility is struggling with some healthcare quality issues (particularly with fall-related incidents) and you are poised to do something about it. To ensure you are making an informed decision about some of the issues at hand, you decide to visit Hospital Compare—the CMS resource aimed for guiding healthcare facilities in improving the quality of healthcare services.

Go to Hospital Compare and select Good Samaritan Medical Center, for comparison with New England Baptist Hospital. In your previous conversation with your quality team, the New England Baptist Hospital (NEBH) has been reported to have one of the best quality standards in your community.

Upon comparing your facility to NEBH, report on the following measures:

• Star Ratings

• Type of Hospital

• Patient Experiences

1. Patients who reported that they always received help as soon as they wanted.

2. Patients who reported that, yes, they were given information about what to do during their recovery at home.

In your report, discuss your facility results with that of NEBH, the state of Massachusetts, and the United States. Also, include a recommendation section in your report with suggestions for improvement and how much of a percentage increase you are aiming for within the next year or so. You can refer to last week’s assignment submission for recommendation pointers.

Length: 1-2 pages, not including title and reference pages

References: Include a minimum of 3 credible resources, one of which must be scholarly and peer-reviewed.

Your assignment should reflect scholarly academic writing, current APA standards,