Wk 5, MGT 526: DR 2

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100-200 words

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Respond to the following:


Diane Roberts

Hi Stephanie and Everyone

I concur with your assessment that you have to keep up with change. Change is inevitable and happening faster than some employees are aware.

Customers want the latest and greatest products. The customer must be in the forefront of everyone's mind. Every manager and employee must think about the customer so that the business can make a profit.

What are some ways to build customer relationships?

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    Wendy Lewis
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