Wk 5, IOP 490: DQ

Substantive response

APA format

Textbook attached and must be referenced (include page # for in-text citation)

Textbook Reference Information 

Block, P. (2011). Flawless consulting: A guide to getting your expertise used (3rd ed.). San Francisco, CA: Pfeiffer.

Cite 1 additional reference

Respond to the following in a minimum of 175 words: 

• Your prospective manager has asked you to summarize important elements in understanding resistance and dealing with resistance. What would you tell the hiring manager that includes key points from the reading assignment from this week.