wk 4 db michael smith

In many cases, managers end up in trouble as they direct their focus  exclusively on cost savings. Cost cutting is always emphasized, but  other impacts, such as decreased quality, can be overlooked. These  overlooked impacts can have a significant effect on the revenue and  profitability of an organization. The balanced scorecard is a measure to  assure that management is not exclusively driven by cost, but balanced  with other measures that also can significantly influence the  performance of an organization.

Using the module readings and the Argosy University online library resources, research balanced scorecard and its application.

Select a service industry organization of your choice. Complete the following for the selected organization:

• Recommend at least two performance measures in each of the balanced scorecard categories.
• Explain each of your recommendations.
• Using these measures as examples, explain how use of the balanced  scorecard can increase the economic value added within the organization.

By the due date assigned, post your response to the Discussion Area. Through the end of the module, review and comment on at least two peers’ responses.

Write your initial response in 300–500 words. Your response should be  thorough and address all components of the discussion question in  detail, include citations of all sources, where needed, according to the  APA Style, and demonstrate accurate spelling, grammar, and punctuation