Wk 2 Discussion 2

The process of outsourcing the creation of a product or a service is a controversial, yet critical strategic decision for many employers. Describe one example from your professional experience, or that you are familiar with, where a process or function was outsourced. What are the financial implications of this change? Did the quality of the product or service stay the same, improve, or decline?

Text

Johnson, P. F., Leenders, M. R., & Flynn, A. E. (2015). Purchasing and supply management (15th ed.). Retrieved from https://redshelf.com/

• Chapter 4: Supply Processes and Technology
• Chapter 5: Make or Buy, Insourcing, and Outsourcing