Wk 2 – Apply: Signature Assignment: Using KPIs and CSFs

KPIs or CSFs are measurable values that demonstrate how effective a company is at meeting key business objectives. Think of an area at your current employer (or a previous employer) that would benefit from utilizing metrics such as KPIs or CSFs.

Research the benefit of using metrics such as KPIs or CSFs.

Create a 12 – 14 slide PowerPoint presentation that does the following:

• Provides a brief background of the company
• Identifies the business problem
• Identifies three to five metrics that would help the business gauge success
• Explains the meaning of each metric
• Explains how to use each metric
• Explains why each metric will help the business determine success
• Discusses the effect the evolution of data, information, business intelligence, and knowledge have on the chosen organization