What Employees Really Want
What Employees Really Want
Review the article A Call for Leaders: What Employees Really Want (Links to an external site.), which is a required reading for this week.
Then respond to the items below:
Part 1
Have you ever tried to carry on a conversation when no one was listening?
- If so, describe the situation and the participants. What were you trying to say? Why did the others not listen? How did you know they were not listening?
- If you have not been in this type of situation, imagine the type of communication described, describe a fictional scenario, and address the questions above.
Part 2
Address the following items based your personal work experience, if possible. If not, cite or fictionalize an example.
- How well (or not so well) did your supervisor communicate with his/her direct subordinates?
- Provide examples of situations when your supervisor communicated well, resulting in positive outcomes.
- Provide examples of situations when your supervisor did not communicate well, and explain the problems and/or conflicts that arose within your department or organization as a result
- .Resources
Readings
Bates Communication Inc. (2012). Are you running meetings or are meetings running you? Retrieved from http://www.bates-communications.com/articles-and-newsletters/articles-and-newsletters/bid/59464/Are-You-Running-Meetings-Or-Are-Meetings-Running-You (Links to an external site.)
Bates Communication Inc. (2012). A c all for leaders: What employees really want. Retrieved from http://www.bates-communications.com/Portals/25382/docs/art-whatemployeeswant.pdf (Links to an external site.)
Bonner, G., & McLaughlin, S. (2014). Leadership support for ward managers in acute mental health inpatient settings. Nursing Management (2014+), 21(2), 26. http://dx.doi.org/10.7748/nm2014.04.21.2.26.e1206
Sand, T., Cangemi, J., & Ingram, J. (2011). Say again? What do associates really want at work? Organization Development Journal, 29(2), 101-107.
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